Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,300 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,300 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 10th March 2025

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and very efficient service. Felt like they cared about customer satisfaction”

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Posted 7 years ago

“bonners are a very good company to work with, used twice in a row now to upgrade. first was a kawai, traded in for a roland this time. will definitely be coming back in a few years for next upgrade! thanks again to all staff. kind regards chris”

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Posted 7 years ago

“Good service.”

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Posted 7 years ago

“Fabulous communication and great customer service. An absolute pleasure to do business with.”

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Posted 7 years ago

“Excellent Customer Service”

Bonners Music 5 star review on 10th November 2017

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Posted 7 years ago

“Tony white most helpful n friendly. Even printed out some sheet music for me! Delivered on time and assembled by two nice guys. 5 stars ! Very pleased”

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Posted 7 years ago

“Purchased a new guitar for my daughter. Although she knew exactly what she wanted they let her try it out and try others to see how they felt to make sure she was getting the right guitar. No rushing and no pressure. They were very patient and helpful.”

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Posted 7 years ago

“The piano is okay but not happy with the retaining pedal. I don't think it works satisfactorily. Feel it needs attention.”

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Posted 7 years ago

“Once again the sales staff at Bonners have been more than helpful in helping understand the equipment options it fit my needs and suggesting products that fit my budget. I am happy to recommend Bonners Music Great people to do business with.”

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Posted 7 years ago

“Bonners customer service has been excellent and has made buying our piano a pleasure, from our initial query through to its arrival, we've been continually updated on progress. Thank you!”

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Posted 7 years ago

“I can honestly say that bonners made my piano buying a very delightful experience. Bonners showroom is amazing with everything from tje beginner to professional. As we were looking for a piano for my daughter who is just beginning to play some tunes on it, the salesman took the effort to show us all in my price range and let her try anything in the store. He was a musician himself so i felt he was more than qualified to give us the perfect piano. The only thing that let us down was the delivery man. He just dropped it off in doorway. For a item that weighed heavy there was one one man delivering it. Box was torn but piano remained scratch free. No fault from bonners as it was a courier company.”

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Posted 7 years ago

“While logistics (ie. distance of my home from Bonners) ruled out a part exchange, instead I was offered an excellent discount.”

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Posted 7 years ago

“Excellent, efficient service.”

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Posted 7 years ago

“I got a good deal when exchanging my keyboard PX for a guitar”

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Posted 7 years ago

“In store there was a wide range of keyboards available to compare and I never felt under pressure to make a decision. The staff were well informed and willing to work with me in the buying process. Some months on, I am very happy with my yamaha piano and it is fully satisfying my requirements.”

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Posted 7 years ago

“Excellent interaction with staff. Tom was very helpful. He kept me informed of progress with availability of the Dexibell Classico. Delivery was prompt and on time. When I subsequently needed expression pedals the correct type was quickly verified and they were with me the next day. Thanks to you all.”

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Posted 7 years ago

“Knowledgeable, helpful, friendly and professional to the end, Bonners even tolerated my many hours of moving from piano to piano polluting the studio with my awful playing!”

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Posted 7 years ago

“Bonners Music provided me with excellent service.”

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Posted 7 years ago

“Lovely and friendly staff with great communication”

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Posted 7 years ago

“Great advice, service and delivery! Definitely recommend to anyone needing a piano!”

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Posted 7 years ago

Bonners Music is rated 4.9 based on 4,300 reviews