Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,223 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,223 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 13th January 2025

Nazrin Kamarul Bahrain

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I must say, that we have had a very good experience with everybody we have dealt with at Bonners – I wanted to say thankyou, as unfortunately, I usually find myself having to write to most companies to moan about something these days! – Well done! Tony”

Helpful Report

Posted 3 months ago

“I desperately wanted to buy a digital piano but, owing to the fact that I was unable to get to a shop to try them out, I had to do my homework online. I loved the Bonners site and duly made my choice from there. I then rang to ask someone to talk me through my purchase, and was given some helpful advice by David Burt. My piano was delivered and assembled in an upstairs room by Chris and Tómaš, who were brilliant. They were friendly and efficient (and had a great sense of humour to boot!). I can’t recommend Bonners highly enough, the service was amazing. Oh, and the piano is fantastic too!”

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Posted 3 months ago

“I cannot thank the staff of Bonners enough for the excellent service they provided over my recent purchase. From my initial phone call to Dan for details to the update from Jacqui and delivery from Peter they went above and beyond including making a 650 mile round trip to deliver the goods. As a music teacher for thirty four years I have never dealt with a company as professional and caring as Bonners. Ten out of ten and one for neatness! Thank you so much.”

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Posted 3 months ago

“Excellent service. I bought a guitar and it was delivered within 24 hours. Great price too. Friendly staff Looking forward to future purchases.”

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Posted 3 months ago

“My experience purchasing the Boss FZ-1W with Bonners Music has been nothing short of exceptional! Jackie attended to all my concerns prior and post purchase, ensuring that the product was delivered on time to my location during my short stay in London. The pedal worked flawlessly and as I anticipated it. It went straight into my pedalboard! 5/5 would purchase again with Bonners Music!”

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Posted 3 months ago

“Great price and fast delivery!”

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Posted 3 months ago

“Very helpful very quick on delivery set up is good the package was excellent very happy with guitar thank you”

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Posted 3 months ago

“Bonners are excellent to deal with, they are professional and efficient and do exactly what they say they will do. Highly recommended and thank-you.”

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Posted 3 months ago

“Super service from Tom who got back to my price match request very quickly! Shipping was very fast (”

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Posted 3 months ago

“First time using Bonners Music and will definately be using them again in the future. Very helpful and quick to reply to queries and super fast delivery ( 2 days in my case). Would definately recommend giving them a go for your music gear.”

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Posted 3 months ago

“Very pleased with the service. The guitar arrived quickly and was packed well. No issues whatsoever.”

Bonners Music 5 star review on 18th September 2024

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Posted 3 months ago

“order process was really simple, piano arrived promtly and is very good”

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Posted 3 months ago

“Very happy with my recent purchase of the Epiphone 1958 Explorer. Lovely guitar in excellent condition and a great service from Bonners.”

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Posted 3 months ago

“Excellent service and prompt delivery”

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Posted 3 months ago

“An excellent company to deal with. Professional and efficient whilst being helpful and friendly. Went the extra mile when I thought (wrongly) that I had a fault. Second to none for Hammond gear!”

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Posted 4 months ago

“Hand delivered, fantastic prices. It was a joy ordering my new guitar from Bonners”

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Posted 4 months ago

“I ordered a Steve Vai jem jnr ibanez guitar at 1am in the morning it was delivered at 5.15pm the same day. Excellent quality and service was great. Looking forward to future purchases from Bonners.”

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Posted 4 months ago

“Ordering was easy , delivery was very quick .”

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Posted 4 months ago

“Prompt delivery”

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Posted 4 months ago

“Excellent service from ordering to delivery of our digital piano from Bonners”

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Posted 4 months ago

Bonners Music is rated 4.9 based on 4,223 reviews