Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,286 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,286 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 12th February 2025

152

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good advice and prompt delivery. Would recommend with no reservations. Also good value for money.”

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Posted 2 years ago

“My keyboard was delivered in just 2 or 3 days of placing the order. Everything was easy to track and all of the products were exactly as I expected. I would happily order from Bonners again should I need more instruments in the future.”

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Posted 2 years ago

“Excellent service with polite courteous customer service.”

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Posted 2 years ago

“I recently bought a Nord Wave 2. The demo video which Bonner's put on their website was very helpful. From start to finish, excellent service. Would definitely recommend these guys.”

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Posted 2 years ago

“Very good service with prompt delivery of piano stool”

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Posted 2 years ago

“Very positive, even though there was an issue with the delivery. Wrong items were sent to me and something was also missing, but the staff was really helpful and fast in sorting out the issue. Thanks!”

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Posted 2 years ago

“Great quick service.”

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Posted 2 years ago

“as soon as i orderd my product. i was updated with every mile-stone of process and delivery. very clear, quick and no non-sense.. professional as always, even on other purchases i have made”

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Posted 2 years ago

“Great piano, arrived quickly with no issues.”

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Posted 2 years ago

“Great company to deal with online if you can’t get into store. I had to return something unfortunately but it wasn’t a problem and was sorted incredibly quickly 10/10”

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Posted 2 years ago

“Bonners Music have great deals and I was able to buy some accessories for my SKX Pro. Any queries or advice needed are dealt with promptly.”

Bonners Music 5 star review on 18th January 2023

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Posted 2 years ago

“Great service, I ordered a Fender Acoustasonic Telecaster player and it was delivered in 2 days. The guitar was boxed and packaged extremely well and I LOVE it! Many thanks :)”

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Posted 2 years ago

“I love this shop so helpful all staff have full knowledge on what they sell. Always polite I normally go into store but due to being poorly I got a delivery and fast shipping no issues well done”

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Posted 2 years ago

“Fantastic service from this retailer, especially as they kindly price-matched a piano from another site. Bonners were recommended to us and we would highly recommend them to anyone wishing to buy an instrument from a company that knows its stuff! Thanks, Bonners”

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Posted 2 years ago

“Thank you great shop brilliant”

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Posted 2 years ago

“I purchased a second hand organ, had a few issues but overall the whole process was handled quickly and professionally, many thanks to Tony White for all his help.”

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Posted 2 years ago

“I recently bought a keyboard from Bonners. The staff and service received were excellent and second to none. Many companies should take note of how to run a company and how they interact with their customers. First class.”

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Posted 2 years ago

“Good easy transaction”

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Posted 2 years ago

“I had for several weeks been looking into purchasing a digital piano for my grandson - reading and watching reviews of various makes and models - as a non-player, when I started talking with Emma from Bonners I am certain that I'd made the right choice.”

Bonners Music 5 star review on 14th January 2023

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Posted 2 years ago

“Very friendly service, fast delivery, and best price I found anywhere. All tip top.”

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Posted 2 years ago

Bonners Music is rated 4.9 based on 4,286 reviews