Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,290 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,290 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

Write Your review

Tell us how Bonners Music made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bonners Music 5 star review on 12th February 2025

152

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item received ok as expected in good time”

Helpful Report

Posted 3 years ago

“Bonnets excellent company I have bought many keyboards from them. Big problem is their delivery system - lost my latest keyboard and took 7 days for delivery”

Helpful Report

Posted 3 years ago

“Great service. Recommended.”

Helpful Report

Posted 3 years ago

“The art of customer service is alive and kicking. Thanks Tom for your knowledge and expertise, space and all the time we needed. Great service, selection and value.”

Helpful Report

Posted 3 years ago

“Please see the email sent to you”

Helpful Report

Posted 3 years ago

“Help full staff”

Helpful Report

Posted 3 years ago

“Ordered online. Quick and efficient delivery. Left in safe place as requested”

Helpful Report

Posted 3 years ago

“Great service form start to delivery.”

Helpful Report

Posted 3 years ago

“Excellent service and communication and prompt delivery!!”

Helpful Report

Posted 3 years ago

“Excellent service, I was looking for a specific keyboard and every member of staff had full product knowledge and helped me to find the one best one for me.”

Helpful Report

Posted 3 years ago

“Perfect, very professional. Very quick delivery”

Helpful Report

Posted 3 years ago

“Very good customer service. All e-mails and queries were responded to quickly. Piano was delivered within a week of it arriving in the country.”

Helpful Report

Posted 3 years ago

“From ordering to delivery, the whole process went smoothly. The Kawai keyboard stand was easy to assemble and I am pleased withe product”

Helpful Report

Posted 3 years ago

“Really great service from everyone I spoke too and solved a problem very quickly. Would buy from Bonners again.”

Helpful Report

Posted 3 years ago

“After sales service very poor. Delivery was 6 weeks late (understandable given covid) but not once did Bonners call to advise me tell me what was happening. I had to phone them (4 or 5 times) and on every occasion was given a new date which came and went. Post delivery I had a basic query which they couldn't answer. I was promised a return call which never came.”

Helpful Report

Posted 3 years ago

“Ordered a piano. Was delayed due to international shipping but I was kept up to date by Bonners. Was phoned when it arrived and they organised delivery with no issues. Would recommend.”

Helpful Report

Posted 3 years ago

“Very courteous staff. Piano delivered very quickly”

Helpful Report

Posted 3 years ago

“Always a pleasure to deal with Bonners Music. Fast, friendly and professional service. Recommended with no hesitation.”

Helpful Report

Posted 3 years ago

“Great guitar good price and service thanks”

Helpful Report

Posted 3 years ago

“Good communications after Courier error. Keyboard very good value for money and quick despatch.”

Helpful Report

Posted 3 years ago

Bonners Music is rated 4.9 based on 4,290 reviews