Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,283 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,283 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 12th February 2025

152

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, the item arrived quickly via tracked courier.”

Helpful Report

Posted 1 year ago

“The team were great going to great lengths to help me get a gift voucher. There was a problem with the website but they found a way for me to be able to complete the transaction.”

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Posted 1 year ago

“Good communication, delivery at agreed delayed date”

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Posted 1 year ago

“Prompt service”

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Posted 1 year ago

“Phenomenal sales service and advice, had all the time i needed to answer my daft questions and then the piano arrived within 2 days in perfect condition. First class service.”

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Posted 1 year ago

“Excellent communication and product well packaged and shipped quickly, would recommend.”

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Posted 1 year ago

“Quick and easy online shopping and the guitar was set up perfectly for straight out the box”

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Posted 1 year ago

“Great service, had a few problems with the delivery but one call to Bonners and they went out of their way to make sure the delivery was rearranged.”

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Posted 1 year ago

“Arrived quickly, well packaged and at a very good price.”

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Posted 1 year ago

“I just missed out on the Black Friday deal so contacted Bonners and they kindly offered me the piano at the Black Friday price.”

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Posted 1 year ago

“Another quality product delivered on time. Not a lot more to add. A totally professional and knowledgeable company. Helpful and reassuring.”

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Posted 1 year ago

“I had an extremely positive experience with Bonners and they would be my go-to company of choice for purchasing stage pianos. They gave me limitless opportunities to try different models, over a long period, and this helped me make the right decision for my particular situation, which had quite specific needs. Staff were welcoming and well-informed, and they listened to and responded to my specific requirements. I never felt pressurised or rushed. Goods were delivered exactly per the timescale quoted, in the sort of reliable condition that meant I could use the piano for a professional job on the same day as acquiring it. Tim and Toby at Milton Keynes excelled in personal and kindly service. Telephone support to their national number prompted the same personal help and gave the impression of a company where staff across different departments knew each other as people, not just names, and worked in sync.”

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Posted 1 year ago

“Fantastic service! The lady I spoke to was completely on the ball and immediately took me to exactly what I was looking for on the website. Lovely demeanour too. Competitive prices and very fast, free delivery. I thoroughly recommend Bonners.”

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Posted 1 year ago

“Excellent price excellent service, thank you.”

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Posted 1 year ago

“I spoke to Amanda at Bonner Music in Eastbourne. She was excellent in looking after me throughout my purchase. Bonner Music stores are brilliant as they can’t do enough to help you with musical instruments. My purchase of the new Yamaha Genos2 was a breeze.. now playing it, and wow what a machine it is. I would recommend Bonners Music to anyone. Thank you Bonners.”

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Posted 1 year ago

“Excellent product. Excellent service.”

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Posted 1 year ago

“Always first class service from Bonners”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Absolutely brilliant company, staff were so helpful. Being able to order my guitar and for it to come set up was just brilliant.”

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Posted 1 year ago

“Guitar came on expected date, checked all settings which were spot on, absolutely brilliant. Would use again for my Guitar equipment”

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Posted 1 year ago

Bonners Music is rated 4.9 based on 4,283 reviews