Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,295 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,295 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 12th February 2025

152

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From the outset re a trade in everything so easy fair offer on old Tyros2 which I accepted then spoke to Amanda Jones who sorted out all paper work and collection and delivery. All went like clockwork ,Boxes arrived to pack old keyboard which were then picked up .as new Tyros 5 /76 was delivered,done and dusted. Great company to deal with would recommend every time.”

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Posted 6 years ago

“Very pleased with the CLP 665. It has a good specification range. Once used to its touch it meets most musical needs. The customer service has been good. M.C.Foster.”

Bonners Music 5 star review on 9th August 2018

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Posted 6 years ago

“Great service from this shop, especially from the resident viking who not only gave me good advice as to what microphone I should buy, with explanations as to the differences between the various models and made sure I had everything I needed to go with the amplifier I was buying, but even carried it to my car for me. Top man, top shop. I'll be back!”

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Posted 6 years ago

“Very Very nice and helpful staff”

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Posted 6 years ago

“Very good service and good trade in deal”

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Posted 6 years ago

“Excellent service, good communication, fantastic product. Would definitely use again in the future.”

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Posted 6 years ago

“After a lot of guidance from Tony White at Bonners Music I decided to purchase the Yamaha CP4 Stage Piano. Tony knows stage Pianos inside out and as he stocks instruments from all the leading manufacturers its easy to do comparisons. I cannot thank Tony and Bonners enough for their superb service and Professional guidance.”

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Posted 6 years ago

“Always great service. A pleasure to do business with.”

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Posted 6 years ago

“I asked for some advice on my shortlist of keyboards in the online chat which was very useful. The keyboard arrived in perfect condition and everything has been great. Thanks for great service.”

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Posted 6 years ago

“As non musical person we no experience of instruments we were offered great friendly hassle free advise on the purchase of a piano for our daughter. At no stage did we feel confused or pressured in to our purchase.”

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Posted 6 years ago

“Fantastic service and customer care. Wouldn’t deliver until they confirmed a time with me and delivered it to me themselves.”

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Posted 6 years ago

“Very helpful, good price on px, arrived when they said it would and px was picked up at the same time. Service could not be bettered!”

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Posted 6 years ago

“First, thank you for the high quality services provided by phone as well as by e-mail. The delivery was also perfect. Since I received the keyboard, I enjoy playing every day. This is a beautiful instrument! Once more, many thanks!”

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Posted 6 years ago

“Brilliant customer service! My Kawai GL-10 Baby Grand looks and sounds fantastic! I just want to say a big thankyou to Tony & David for their expertise, knowledge and patience in helping me make my choice for this lifetime purchase - I’m thrilled to bits. Thankyou also for the Yamaha B1-SG2 Upright, which suits my son & daughter-in-law perfectly! I can thoroughly recommend Bonners!”

Bonners Music 5 star review on 29th July 2018

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Posted 6 years ago

“The whole transaction with Bonners was carried out speedily, by very friendly and efficient staff. I asked for a part exchange price for my existing keyboard on the Thursday evening, agreed a price on the following day, and the old keyboard was collected on the Monday morning by the same driver who delivered the new one. I would recommend them every time.”

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Posted 6 years ago

“service very good.very helpful staff”

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Posted 6 years ago

“Unfortunately the plastic paneling of my synth was damaged during transit, Bonners were fantastic and ordered a replacement panel straight away which arrived within 4 days. Would recommend using them.”

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Posted 6 years ago

“Part exchange my JP80 for the Roland INTEGRA-7 Should got this many years ago!! Offered Good Price on the JP80!! that help with cash flow.”

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Posted 6 years ago

“Excellent company to deal with, they PART exchanged my keyboard without question and I got the one I wanted. This was a much better option than I could have got here in Cornwall, so I know where to go if I should decide to change again in the future. Also very good communication and delivery arrangements.”

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Posted 6 years ago

“Smashing practice amp. This company tells it as is. 👌”

Bonners Music 5 star review on 19th July 2018

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Posted 6 years ago

Bonners Music is rated 4.9 based on 4,295 reviews