Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,295 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,295 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 12th February 2025

152

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great range of digital pianos. Helpful advice in Reigate showroom. Shame the courier let you down, otherwise would rate as 5 stars.”

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Posted 6 years ago

“Top quality product and a very quick delivery.”

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Posted 6 years ago

“This is the Fi rst time I have had the pleasure of doing business wth Bonners Music, it was a great experience Myke was very pleasant and professional to deal with as I purchased over phone a previously cherished Neo Instruments Ventilator 2 Rotary Simulator Pedal which arrived as described in "As New" condition and packaged very well. From my experience, which has been first class with Bonners Music, I have no hesitation in happily recommending their service and products. I hope to do business with them in the future.”

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Posted 6 years ago

“Dexibell Vivo s3 purchased over the phone following much research, and online reviews. Spoke with Tony, who reviews all things keyboard for Bonners - an experienced and knowledgeable pro. Very helpful - I bought it within five minutes - next day delivery - totally delighted with the keyboard and subsequent call for advice from Bonners. 5***** service - highly recommended!”

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Posted 6 years ago

“Although I had done a lot of my own research, the people I dealt with were pleasant and knowledgable.”

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Posted 6 years ago

“I found this company excellent to deal with. The staff could have not been more helpful. All the members of staff I spoke to were very pleasant and efficient. They sounded as though they really enjoyed their work and were interested in the customer. They did everything that they said they would. Although I live many miles away I was telephoned when the keyboard arrived and it was delivered at exactly the time arranged. It was a pleasure to deal with them.”

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Posted 6 years ago

“The piano was delivered exactly as promised even though the delivery staff had travelled from Eastbourne to Devon and then to us in Hampshire. They must have been tired but were cheerful, helpful and assembled the piano expertly. Very pleased with Bonners' service and communications.”

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Posted 6 years ago

“very friendly and knowledgeable staff with no pressure”

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Posted 6 years ago

“Although Bonners are a long way from my home it was definitely worth the few days away on the South Coast to enable me to visit the Eastbourne shop and play the three different digital pianos that I thought were suitable. I have just started learning to play so I was very anxious and self conscious when I sat down to try the first one. I need not have worried, the staff were around but left me to it and I soon felt a little more comfortable and when I needed help they were there. I made two visits as I wanted to be sure I was making the right choice. There was no sales pressure, just very professional help and advice when I needed it. I am very happy with my Kawai digital piano, I love playing it and I definitely made the right choice thanks to having the opportunity to compare directly between different pianos in the same shop.”

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Posted 6 years ago

“Always been happy with the service I have received and the goods I have bought.”

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Posted 6 years ago

“Fantastic service to meet our requirements”

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Posted 6 years ago

“I was able to try and buy my Kawai MP7SE and I was provided some really great advice from Tony, Amanda and Tom who helped me make the decision. I am on a 0% finance agreement which has made paying for it extremely easy. The only problem I have had is the keyboard stand doesn't dettach from the keyboard very easily from one of the holders. I thought the problem would go away so haven't informed Bonners about it yet.”

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Posted 6 years ago

“First of all, the website is very easy to use and I was able to select the digital piano kit I wanted without any issues. Secondly, delivery was made within 2 days of placing my order and I was happily playing my piano a day later. Exceptional service and I'm delighted with the performance of my Yamaha.”

Bonners Music 5 star review on 21st May 2018

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Posted 6 years ago

“Knowledge of the staff and enthusiasm.”

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Posted 6 years ago

“Very pleased with the whole experience! I was very skeptical about buying a 2nd hand Casio Digital piano, on line, and at what I think is a very low price. I did phone for advise, and had a very informative and useful discussion with all my reservations addressed. The delivery was very quick and easy, the instrument was delivered in a great condition and half a year later we're still very happy with the instrument. It was also tested and approved by a professional piano teacher. Bonners Music now will definitely be my number one place to go to in the future. Thank you!”

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Posted 6 years ago

“They were polite, professional and quick to answer my question”

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Posted 6 years ago

“Great service - Quick transaction..love the product! Thank you :)”

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Posted 6 years ago

“You had the keyboard that I wanted in stock and quick delivery. Thank you very mich.”

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Posted 6 years ago

“Great package. Great bundle price. Helpful and knowledgeable staff. Couldn’t ask for more!”

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Posted 6 years ago

“Friendly service and even threw in a free foot pedal tp seal the deal”

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Posted 6 years ago

Bonners Music is rated 4.9 based on 4,295 reviews