Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,215 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,215 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

Write Your review

Tell us how Bonners Music made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bonners Music 5 star review on 7th January 2025

Nazrin Kamarul Bahrain

Bonners Music 5 star review on 18th September 2024

David Copper

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful & knowledgeable staff, prompt response to questions and delivered keyboard within 2 days.”

Helpful Report

Posted 1 year ago

“Excellent advice from Staff. Good service and communication throughout.”

Helpful Report

Posted 1 year ago

“Came on time, and waited patiently for me to move furniture around so they could place it in my room of choice. Carried it upstairs for me- which I was not expecting. Thank you so much for the top-notch service :)”

Helpful Report

Posted 1 year ago

“Very efficient service. I would be happy to use again and recommend to others.”

Helpful Report

Posted 1 year ago

“EXCELLENT, PROMPT TRANSACTION, MANY THANKS.”

Helpful Report

Posted 1 year ago

“Ser ice like service used to be. Treating the customer as a customer well done and keep up the food work. If you want to buy from a retailer that values customers Bonners is your store and value for money ey too.”

Helpful Report

Posted 1 year ago

“Very helpful, prompt delivery and a beautiful keyboard.”

Helpful Report

Posted 1 year ago

“I have just taken delivery of a Kawai MP11 SE which is absolutely superb. Without doubt the best digital piano I have ever played. First class service from Tony and all at Bonners including the delivery team. If only all other retailers offered the same! Bryan Mackenzie - Essex”

Helpful Report

Posted 1 year ago

“I am a new customer and this is the first time that I have used Bonners Music. I found my online purchase very positive. The price was very good and the product was exactly as described. This has prompted me to look at their website for any future musically related items that I need to buy.”

Helpful Report

Posted 1 year ago

“Bonners is an outstanding music store and I made my first purchase, a Yamaha Keyboard, around 15 years ago. Just bought a Roland RD2000 Keyboard and it arrived in good condition and was competitively priced.”

Helpful Report

Posted 1 year ago

“I wasn't sure if my keyboard had been a shop display model or something, (I think it was the last in stock at the time of ordering), and I could see a few fingerprints on the buttons, keys and around the casing etc when I unpacked it, but other than that slight concern - the keyboard is fantastic, the delivery was super fast, and I'm enjoying my purchase overall. Thanks again.”

Helpful Report

Posted 1 year ago

“Item arrived very quickly, free postage and the item in question was the best price I could find. Will be using again absolutely. Excellent service all round!”

Helpful Report

Posted 1 year ago

“Very helpful and excellent service. Delivery was simple and on time.”

Helpful Report

Posted 1 year ago

“Very good customer service, attentive to customer's requests.”

Helpful Report

Posted 1 year ago

“Fast turnaround and very helpful”

Helpful Report

Posted 1 year ago

“I recently needed to purchase a new digital piano for my choir, and the service from start to finish has been exemplary. From general customer service to helping sort out of a package deal to helping with a lost item. I dealt with Tom mostly, but everyone was great. Keep it up guys! :)”

Helpful Report

Posted 1 year ago

“My purchase was only a gift voucher but this was very simple to do and was received by email almost instantly”

Helpful Report

Posted 1 year ago

“Excellent service.”

Helpful Report

Posted 1 year ago

“Excellent service thanks and Hammond XK4 is superb”

Helpful Report

Posted 1 year ago

“Excellent advice via Redhill store followed by easy and quick online ordering process.”

Helpful Report

Posted 1 year ago

Bonners Music is rated 4.9 based on 4,215 reviews