Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,239 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,239 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 23rd January 2025

Darren Wormald

Bonners Music 5 star review on 21st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got a great price for my Kawai digital piano and I'm very happy with it. Service was good and the people I spoke to knew what they were talking about. The only negative is that they couldn't deliver to a different address to the billing address. I get all my other online purchases delivered to work without any trouble but this wasn't an option with Bonners which made receipt of the piano a pain. So a star knocked off for that. But otherwise recommended.”

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Posted 10 years ago

“I am absolutely delighted with my purchase. The delivery and installation service was excellent, with all the packaging being removed as promised. I purchased my Clavinova on line, and the whole process went smoothly from start to finish. It was a pleasure dealing with such professional and knowledgeable staff at Bonners, and I thoroughly recommend their services without hesitation!”

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Posted 10 years ago

“Very nice service. Quick post. Lovely product. Im very enjoy my new Yamaha Psr-s750”

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Posted 10 years ago

“It is one of those music stores that feels good to use. You could spend a whole day in there! If you love music you will love this store. Staff are down to earth and helpful. Recommend.”

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Posted 10 years ago

“Service was fantastic. I purchased a drum kit online through the website. The store called me after payment to ensure that all details that I had entered were correct for delivery and gave me a delivery date. I purchased on Thursday evening and was told it would arrive Monday, which I thought was great for such a large package and without paying extra for delivery. However on the Saturday I received a text giving me an hour slot for delivery and within the time it appeared at my door. Almost next day delivery. Great service, helpful and very fair prices. Highly recommend Bonner Music.”

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Posted 10 years ago

“My experience with Bonners was excellent. The staff were polite and very helpful and helped me select and purchase the best product at the best price. I would thoroughly recommend the company to others. I did expecting a follow up to see how I was getting on with the product .”

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Posted 10 years ago

“I'd been looking for a new keyboard for some time. I visited Bonners Music store to have a look around and I asked lots of questions. There was no hard sell at any time just sensible, helpful answers to all my questions from the staff. I decided to buy the Roland RD 800 and a pair of M-Audio BX5 Carbon Studio Monitor speakers. The customer service was brilliant at all times. The product prices were competitive and I had same day home delivery at no extra charge. I'm really pleased with my purchase and I will definitely be doing business with Bonners again soon. Thank you guys !!”

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Posted 10 years ago

“I'd spent a few months deciding on which model of digital piano to go for. My wife's priority was a nice piece of furniture, mine was a great piano sound and a realistic action. Had assumed I'd end up paying a bit more than I'd planned and buying a Yamaha having tried a few out - in a music shop where they only sold Yamaha!! Trip to Bonners was just a fact finding mission and it was great to try out all the Roland models (quickly struck off the list) and find out ore about the Yamahas. Then Tony pointed me at a Kawai which I presumed I'd have a go on as a way of appreciating how much better the Yamaha models were. But....WOW! Total revelation. The CA65 was such a beautiful instrument and I instantly prefered it over the way more expensive Yamahas. Gorgeous real wood keybed, a great paino sound and warm rich speaker system. It wasn't too big and had a nice walnut finish with a lid so my wife was happy. Bought it then and there. Delivery was pretty quick - within a week(ish) and the delivery guys unboxed it and set it all up in front of me. Overall - very very happy. It's quite the most lovely instrument I've played in years - beats almost every grand piano I've played. Came with a nice lidded stool and headphones but to the honest the headphones are truly awful. OK for my 8 year old practicing but I'd rather cut off an ear than use them.Only other minor minor gripe was with the music that came with the piano. I seem to have the UK model inbuilt peices and the US sheet music. If you've not tried a Kawai then do yourself a favour and get down to Bonners. You won't regret it.”

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Posted 10 years ago

“Good polite service....happy bunny”

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Posted 10 years ago

“I bought a Yamaha Digital Piano from Bonners Music. They were the only company to have the model in stock that I wanted. They delivered it to my house and assembled it. The piano was priced the best from all other companies. From start to finish everything was handled in a very professional manner. And overall quality of the highest standard. Great Job Bonners Music, Awesome! 5/5 Stars http://www.bonnersmusic.co.uk/yamaha-clp585-clavinova-digital-piano-polished-ebony.ir”

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Posted 10 years ago

“Excellent response when the item originally ordered wasn't available - thanks”

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Posted 10 years ago

“From the moment I stepped into the store, I experienced great customer service and knowledge. They were happy to demonstrate as many as I needed them to in order to satisfy my decision on which keyboard to buy. They never pushed for the more expensive item, always leading with the keyboard best suited to sound quality, budget, space available that I had discussed with them. Even when returning to collect my keyboard later that day, the service was great with loading everything into the car for me. As with a lot of people, I do most purchases online but could not have got it this right without going to Bonners store...definitely a repeat customer!”

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Posted 10 years ago

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Posted 10 years ago

“Amazing Piano,, Great Price, My children are enjoying playing it”

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Posted 10 years ago

“Delivery date at my convenience and delivered next day. a pleasure to do business with, and any future business will certainly be with Bonners”

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Posted 10 years ago

“Bought a yamaha NU1 piano from Bonners earlier this year. It was an ex demo so got a good price and I managed to get a good pair of headphones thrown in too. Delivered the piano when requested without any issues. It was great to go to a proper music shop and get a proper service. Thanks”

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Posted 10 years ago

“Quick and easy transaction online. Double Guitar Stand arrived promptly and am extremely pleased. Would not hesitate to use again”

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Posted 10 years ago

“I am delighted with the Yamaha Clavinova 585. This is my fourth Yamaha electric piano in 23 years and this is the best yet. I bought my last piano from Bonners and received an excellent service. It was so good I returned to buy my next one. They took my last piano in part exchange and gave me a very fair price indeed. The 585 has a beautiful touch, really sensitive and the dynamic range is excellent. The sound quality is also excellent with plenty of different voicings to use should you wish to. The build quality is also much better than my last piano; this being much more sturdy and solid. The service from Bonners was outstanding. The piano was swiftly delivered within days after buying. The two chaps delivering and setting the piano up did an excellent job. The piano was assembled in an upstairs room which was not an easy task for them but they did it very competently and efficiently. They both took considerable care carrying and lifting the piano up the stairs and around corners. Both chaps were polite, helpful and pleasant. I have visited Bonners on numerous occasions and all the staff have been enormously helpful. I would recommend them very highly.”

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Posted 10 years ago

“I contacted Bonners via facebook to ask for best price they can offer for Kawai CA65. Tony from Bonners replied promptly and offered very attractive price compared to other dealers. The delivery was arranged in one-hour slot. The driver arrived on time and they installed the piano within 30 minutes. It was a very smooth purchase.”

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Posted 10 years ago

“The young woman who served us was both friendly and knowedgeable - a musician. When she said we had made a good choice, we believed her. We also much appreciated her efforts, with a colleague, in getting the instrument into our car.”

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Posted 10 years ago

Bonners Music is rated 4.9 based on 4,239 reviews