Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,290 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,290 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 12th February 2025

152

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice second hand Korg Wavestate in excellent condition delivered timeously and extremely well packaged. The comms were good and receipt PDF arrived on time. Excellent service that I would recommend and will use again should the right item arise. Top marks, Bonners.”

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Posted 3 years ago

“no hassle and quick delivery”

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Posted 3 years ago

“Ordered Kawai ES110 Sent out straight away received 2 days later. Was emailed regarding status of order. Excellent customer service”

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Posted 3 years ago

“Bonners were happy to deliver order from Milton Keynes to the Highlands without quibbling over some 'remote and rural' nonsense that their competitors were using. Personal touch phone call after placing order and the order was received within 2-3 days. Highly recommended.”

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Posted 3 years ago

“Es110 is amazing. Very good quality sound.”

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Posted 3 years ago

“Order delivered promptly and with great service. 2nd order with this company and won't be the last.”

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Posted 3 years ago

“Serious sellers we have here. Fast delivery. Very competitive price. I’m definitely, pleased.”

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Posted 3 years ago

“Bonnets were helpful from onset, guitar I ordered was in stock set up within 24 hours and delivered following day with guitar being protected properly while in despatch”

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Posted 3 years ago

“Buying process simple, delivery very quick, equipment very good.”

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Posted 3 years ago

“I visited the shop on October 8th with my fender jazzmaster as I was having problems with it. I spoke to Mike who then spoke to Simon and even though Simon was very busy fixing other people’s guitars he took time out to fix my issue for me great credit to the team”

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Posted 3 years ago

“All as described, prompt delivery”

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Posted 3 years ago

“Bonners were excellent although the delivery company they use was disappointing. They lost one of two packages during the first delivery and their tracking system was of no use whatsoever. However, the delivery driver was good.”

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Posted 3 years ago

“Great service from Bonners. Great price, great delivery, great product.”

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Posted 3 years ago

“good customer services”

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Posted 3 years ago

“Helpful and fast delivery - thsnks”

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Posted 3 years ago

“Quick service and quick response to email questions. I did not expect to have a piano two days after putting in the order! And the great review videos posted are a fantastic help in deciding which model to go for.”

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Posted 3 years ago

“The guys helped me out nicely and swiftly to get my guitar bough and shipped. Appreciate it very much.”

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Posted 3 years ago

“Excellent . When the delivery company didnt deliver on designated date sales staff followed up .”

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Posted 3 years ago

“Thanks. Great Product and service.”

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Posted 3 years ago

“Bonners itself provided excellent service but TNT, the carrier was very poor therefore I gave an 'acceptable' grade. I nearly gave 'poor' but felt the Bonners had performed well. Of the 4 items in my order 2 (a stand & seat) were delivered expeditiously. A 3rd. (earphones) only arrived 3? days later after pressure from Emma, my contact at Bonners. The main item, the digital piano, arrived virtually a week late, again after pressure from Emma. Totally unacceptable service. TNT's paperwork was also confusing. I certainly would not consider using TNT after this experience”

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Posted 3 years ago

Bonners Music is rated 4.9 based on 4,290 reviews