Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,223 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,223 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 13th January 2025

Nazrin Kamarul Bahrain

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really prompt and efficient: excellent advice that made sure I got the most out of my budget. Don’t just buy an instrument based on the website; give these guys a ring and you’ll get more for your money! Thank you :).”

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Posted 3 years ago

“Excellent customer service and great products”

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Posted 3 years ago

“Great service, thanks!”

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Posted 3 years ago

“I bought a Kawai ES110 with a stand. Delivery was free and fast (Got it on the 2nd day after purchase). The item was way below MSRP too!”

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Posted 3 years ago

“Friendly service, quick delivery and great product. Would highly recommend this company and their products.”

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Posted 3 years ago

“Very easy to deal with. Ordered on line and all went exactly as predicted. Delivery as forecast. Very pleased with my purchase”

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Posted 3 years ago

“Bonners music has an excellent customer service, who helped me choose my piano model. My Kawai ES110 arrived safely, carefully packaged and handled, with all components complete. Definitely a trustworthy supplier for important personal items like music instruments.”

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Posted 3 years ago

“The service from bonners ..music was good including communications sadly the delivery was 4 days late this was not bonners fault but the fault of the courier who did eventually send me an apology.”

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Posted 3 years ago

“Excellent service highly recommended”

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Posted 3 years ago

“Ordered a piano online. Good communication from Bonners about the delivery. Received it quickly and I am very pleased with my purchase, thank you!”

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Posted 3 years ago

“Very good customer service and delivery”

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Posted 3 years ago

“Bought a Kawai es110. Lowest price online. Ordered at 10 am, arrived next day at 10am. Couldn’t be better. Some good info on phone beforehand too.”

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Posted 3 years ago

“Great service throughout the whole process!”

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Posted 3 years ago

“You get replies quickly and politely, while occasionally getting some spelling and grammatical errors. All in all though if anyone is looking for pianos or piano equipment I would recommend Bonners.”

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Posted 3 years ago

“Very helpful when selecting a electric piano keyboard”

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Posted 3 years ago

“Very helpful staff a. d efficient delivery”

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Posted 3 years ago

“I recently bought a digital piano online from Bonners Music. The customer service was friendly and helpful and the digital piano was received exactly when expected and in perfect condition. An excellent experience all round.”

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Posted 3 years ago

“I purchased my digital piano last year from Bonners. Excellent service, polite staff and my piano is amazing with very good instructions on how to assemble it and disassemble it if necessary. I need them recently for a document and their reply was very quick and helpful. Highly recommend them!!”

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Posted 3 years ago

“Came pretty much on time, and it looked like a new boxed item which is what I wanted. Some of these items aren't too easy to come by, these d days so, well done guys!”

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Posted 3 years ago

“Great experience with Bonners! Called up with a few questions about a Tele Thinline - the guy I spoke to was really helpful, explained their quality control, setup and shipping processes, and gave me the confidence to buy the Tele unseen. Guitar turned up the next day setup perfectly. Very happy customer”

Helpful Report

Posted 3 years ago

Bonners Music is rated 4.9 based on 4,223 reviews