Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,211 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,211 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 7th January 2025

Nazrin Kamarul Bahrain

Bonners Music 5 star review on 18th September 2024

David Copper

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“arrived very soon after purchase. thank you!”

Helpful Report

Posted 1 year ago

“Customer service is a 5 Star. Very lovely and helpful people to talk to (Amanda, Tom and Vicki). They price matched and gave me a very good price for the piano. Delivery was good and on time. I will definitely come back for any future musical needs/ purchases. Thank you for making this transaction go so smoothly.”

Helpful Report

Posted 1 year ago

“Ordered a Gibson Les Paul guitar - but didn't want it delivered to my home as it's a gift for someone in the family. Helpfully agreed to send it to their Milton Keynes Piano store so I could collect it there, which I did. Delivery was fast and the recipient is over the moon with the instrument (he's wanted one since he was 13 about 20 years ago). Easy ordering via the website - great price - excellent service. What's not to like?!”

Helpful Report

Posted 1 year ago

“Strings ordered and delivered promptly. Great service.”

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Posted 1 year ago

“Great price and fast delivery of a new piano”

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Posted 1 year ago

“I received really helpful advice before I decided on what to buy, and the instrument was with me within a couple of days of the purchase. Very happy with the overall service, especially this close to Christmas.”

Helpful Report

Posted 1 year ago

“Excellent company. Very informative and helpful when advising customers on instrument specifications. Also excellent telephone manner and customer service. They shipped my piano immediately which I received the next day. Excellent service from start to finish. Thank you.”

Helpful Report

Posted 1 year ago

“High praise to Amanda - she treated me professionally and with understanding. I am grateful for her help and will certainly make Bonners my first choice in future.”

Helpful Report

Posted 1 year ago

“Recently purchased a KORG PA5X Pro - I had a wonderful visit to Eastbourne Bonners Music Shop. The entire experience, from the moment I walked in, was fantastic. The staff was friendly and efficient, and Jackie was not only knowledgeable but also took the time to address all my questions and concerns. I can't speak highly enough of Bonners Music, their staff is not only friendly but also highly skilled. I was completely impressed with their professionalism and customer service. Pricing is fair and transparent - definitely value for money. The entire team at Eastbourne Shop displayed a high level of professionalism. I highly recommend Bonners Music for their excellent service.”

Helpful Report

Posted 1 year ago

“Great service, the item arrived quickly via tracked courier.”

Helpful Report

Posted 1 year ago

“The team were great going to great lengths to help me get a gift voucher. There was a problem with the website but they found a way for me to be able to complete the transaction.”

Helpful Report

Posted 1 year ago

“Good communication, delivery at agreed delayed date”

Helpful Report

Posted 1 year ago

“Prompt service”

Helpful Report

Posted 1 year ago

“Phenomenal sales service and advice, had all the time i needed to answer my daft questions and then the piano arrived within 2 days in perfect condition. First class service.”

Helpful Report

Posted 1 year ago

“Excellent communication and product well packaged and shipped quickly, would recommend.”

Helpful Report

Posted 1 year ago

“Quick and easy online shopping and the guitar was set up perfectly for straight out the box”

Helpful Report

Posted 1 year ago

“Great service, had a few problems with the delivery but one call to Bonners and they went out of their way to make sure the delivery was rearranged.”

Helpful Report

Posted 1 year ago

“Arrived quickly, well packaged and at a very good price.”

Helpful Report

Posted 1 year ago

“I just missed out on the Black Friday deal so contacted Bonners and they kindly offered me the piano at the Black Friday price.”

Helpful Report

Posted 1 year ago

“Another quality product delivered on time. Not a lot more to add. A totally professional and knowledgeable company. Helpful and reassuring.”

Helpful Report

Posted 1 year ago

Bonners Music is rated 4.9 based on 4,211 reviews