Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,215 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,215 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 7th January 2025

Nazrin Kamarul Bahrain

Bonners Music 5 star review on 18th September 2024

David Copper

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've used Bonners before for keyboard purchases and they've always been very friendly, helpful, knowledgeable and above all efficient. I can't fault their service. No query, however small was always answered with enthusiasm. Great shop, great people!”

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Posted 2 years ago

“Excellent product and a fast delivery.”

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Posted 2 years ago

“Wonderful service. Really helpful, knowledgeable and friendly”

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Posted 2 years ago

“Prompt delivery and good price.”

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Posted 2 years ago

“Fast service, keyboard arrived well packaged. Would definitely buy again from Bonners. Thanks!”

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Posted 2 years ago

“Amazing service and delivery went smoothly! Really love my new keyboard!”

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Posted 2 years ago

“I always buy used guitars, but the market is crazy at the moment so I bought a new bass from Bonners. They made it a great experience, personal communication, proper packaging and setup of a pristine guitar. Highly recommended”

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Posted 2 years ago

“Bonners Music have been spot on delivering on-time and the right quality, ooops I forgot to mention that they were cheaper of all options I had at the time...”

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Posted 2 years ago

“Fast, friendly service and a competitive price. Fast delivery.”

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Posted 2 years ago

“Amanda dealt with my questions really well and arranged delivery at a time that was convenient for me. Delighted all round with the service and the product!”

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Posted 2 years ago

“Delivered promptly & in good condition. Multiple emails keeping me informed of progress”

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Posted 2 years ago

“Great service, quick and efficient”

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Posted 2 years ago

“Very helpful staff advised me during a telephone call. Delivery went smoothly. Keyboard seems just what I needed.”

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Posted 2 years ago

“I ordered a guitar for my son but returned it since he changed his mind. I phoned Bonners and they accepted my return without a problem and uplifted it next day. Great service from Bonners. Thanks Bonners. I'd definitely buy from you again.”

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Posted 2 years ago

“It was fine, order things, things showed up.”

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Posted 2 years ago

“Good service no complaints they had what I wanted at the best price . Not heard if them until they came up on the search but would use again.”

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Posted 2 years ago

“No Fuss - great online purchase. Excellent communication throughout. Great guitar at a great price”

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Posted 2 years ago

“very pleased with service excellent 5 stars would recommend”

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Posted 2 years ago

“Easy to order on line. Delivered within two day. What more can you ask for .”

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Posted 2 years ago

“I just bought a digital piano from Bonners. I think the service that Bonners offers online, on the phone, and in person is exemplary. I started by watching a bunch of Tony's legendary Youtube buyers guides. They were the best / most useful / most comprehensive digital piano round ups that I could find on Youtube. So that was a great start. I then called to speak to an adviser; she really helped me to focus on the key questions I should ask myself, and narrow down my choice to a handful of models I might try out in person. It was really refreshing to talk to someone who was clearly an expert. The call wasn't rushed or 'salesy' in any way. She took a good deal of time to make sure she could advise me in the right way. Lastly I visited the showroom in Reigate. All of the 3 models I was interested in were on display and available to try out. Like the woman on the phone, the guy in the showroom was very knowledgeable and helpful. I was given a lot of time and space to play the various models. On delivery: the piano was delivered very quickly - in a couple of days. I was called to arrange a delivery time, and there were plenty of different options. Finally, the price I paid was very competitive in the market. There doesn't seem to be any price premium in exchange for getting a brilliant pre and post sale service, so why buy from elsewhere, where you don't get the service Bonners offers? I'd recommend Bonners without any hesitation.”

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Posted 2 years ago

Dear Robert, Thanks so much for your wonderful review and for taking the time and trouble to write it. We hope you have lots of fun with your new Kawai piano! Do let us know if we can be of any help to you in the future. Best Wishes, Bonners Piano Centres

Posted 2 years ago

Bonners Music is rated 4.9 based on 4,215 reviews