Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,290 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,290 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 12th February 2025

152

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. As quite a novice I usually feel quite nervous and embarrassed if I'm trying guitars out in a shop but this was not the case at bonners. After explaining what I was interested in the sales assistant put me at my ease and sat me down with 4 guitars and left me to take my time and try them out, but at the same time kept checking to see how I was getting on. I eventually settled on a lovely PRS se custom. They also gave me fair price on my trade in. A pleasure to deal with so I will definitely shop there again.”

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Posted 3 years ago

“Staff were knowledgable and approachable, particularly in the early stages of deciding budget, what type of piano, etc. Delivery and assembly personnel very professional. Pricing also seems reasonable..”

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Posted 3 years ago

“Excellent product . Smooth adjustment knobs , with my Guild 12 strings guitar sounds amazing”

Bonners Music 5 star review on 23rd June 2021

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Posted 3 years ago

“Fender MUSTANG arrived promptly, well set up and packaged.Excellent service.”

Bonners Music 5 star review on 22nd June 2021

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Posted 3 years ago

“I recently ordered a Dexibell stage piano from Bonners. They provided a first and exceptional class service. So much so, I would definitely recommend Bonner’s, and I will 100% shop there again. I really couldn’t be happier!! Thank you”

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Posted 3 years ago

“Really helpful via email before purchasing products plus pricing very transparent in terms of what's coming from EU or UK etc. Good experience”

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Posted 3 years ago

“Good service.”

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Posted 3 years ago

“Everything delivered as expected.”

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Posted 3 years ago

“I made my purchase based on the fact that Bonners were carrying stock where most competitors were awaiting delivery and wouldn’t commit to a delivery date. Once ordered the fender headphone amp arrived as per the order confirmation. It was well packaged too. I’d be using Bonners again”

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Posted 3 years ago

“I'm very pleased with the service that I received from Bonners. I ordered a digital piano with a stand, and both items were dispatched promptly. One of the staff (Emma) mailed me to let me know exactly when both items would be arriving, and they turned up right on time. Very happy with the whole process, it was fast and efficient. Thank you !”

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Posted 3 years ago

“Great service, no issues. Piano arrived well packaged and is beautifully crafted.”

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Posted 3 years ago

“V quick turnaround and good advice to my son who rang himself”

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Posted 3 years ago

“A good service”

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Posted 3 years ago

“Very good indeed. Made an update to an order over the phone with someone who was helpful, and also arranged delivery day at the same time too. I have used them in the past for a part exchange on used for new instrument, and that was perfect too. Not been in the showroom at Eastbourne for a while, but that was always a good experience for trying out their pianos including digital.”

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Posted 3 years ago

“So helpful. By far the best piano supplier. Very friendly staff.”

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Posted 3 years ago

“I would highly recommend Bonners Music to anyone. The whole experience of making enquiries about suitable pianos over the internet, on the phone, and in person at their Milton Keynes store instilled confidence that the right choice was made. Their patience and professionalism is very creditable. They have a large range of pianos in their stores, which was a bit daunting, but their help with the selection was exceptional and very much appreciated.”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“I wanted a Roland P90x and by luck I found Bonners Music on the Internet! From the moment I chose to buy it… everything proceeded like Magic in incredibly short time! I could hardly believe it after the trouble I had when I bought my small Yamaha .. The delivery was swift, and a charming TNT deliverer!”

Bonners Music 5 star review on 16th June 2021

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Posted 3 years ago

“very happy with my new synth and the information i gained over the telephone was exceptional couldn’t be more happy great service and great communication thank you Bonners.”

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Posted 3 years ago

“Solid service, good prices. Prompt despatch and delivery. Thank you.”

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Posted 3 years ago

Bonners Music is rated 4.9 based on 4,290 reviews