Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,291 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,291 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

Write Your review

Tell us how Bonners Music made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bonners Music 5 star review on 12th February 2025

152

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent item and service. The Kawai piano is a beautiful instrument and nobody is selling it for a power price than Bonners.”

Helpful Report

Posted 5 years ago

“Very good service and also very competitive”

Helpful Report

Posted 5 years ago

“Excellent service and customer service”

Helpful Report

Posted 5 years ago

“The experience of dealing with Bonners was faultless, the staff, the product, the service, the delivery team were all exemplary. Many thanks. Thoroughly recommended.”

Helpful Report

Posted 5 years ago

“Everything was done on line, but the staff were very helpful, friendly and responded very quickly to all my questions. I'm thrilled with my new Clavinova CLP-645 which arrived within 24 hours of me placing my order. Unpacking and assembly was straightforward, following the comprehensive instructions included in the manual. I've now had it about a couple of months, I'm playing it every day that I'm at home and the instrument is exceeding my expectations. I just wish I were a better pianist, but I'm making progress!”

Helpful Report

Posted 5 years ago

“Excellent customer service, wide range of pianos to try, they left us to try out as many as we wanted, no pressure, no rush, great people to do business with.”

Helpful Report

Posted 5 years ago

“good price and delivered quickly Thank you”

Helpful Report

Posted 5 years ago

“Excellent advice on the digital piano and choice when visiting the Eastbourne shop. Follow up service on the phone to sort out payment and delivery was also excellent.”

Helpful Report

Posted 5 years ago

“Pleasant experience with the store from my purchase.”

Helpful Report

Posted 5 years ago

“Very knowledgeable and helpful service.”

Helpful Report

Posted 5 years ago

“Guitar was everything I hoped it would be and nicely set up, ready to play. Delivery was as notified (got slightly overexcited when it came in a Martin box!).”

Helpful Report

Posted 5 years ago

“I bought this amp as a birthday present for my nephew. The staff in the guitar department could not have been more helpful. They helped me to choose the right amp for his needs, and my nephew was absolutely thrilled with it. Great service and price - will definitely shop at Bonners again in the future.”

Helpful Report

Posted 5 years ago

“Thank you Emma for taking so much time to ensure I had the digital piano that met my needs and thank you Tom for delivering it so promptly. What a team, highly recommended. I've had such fun since Thursday! Jo”

Helpful Report

Posted 5 years ago

“Great service. Well worth a visit for the excellent advice”

Helpful Report

Posted 5 years ago

“Great service delighted with my grand piano thank you”

Helpful Report

Posted 5 years ago

“Excellent service , quick delivery , good discount on keyboard , and amazing product , Very happy thank you Bonners :)”

Helpful Report

Posted 5 years ago

“I took the opportunity to check out the instrument on YouTube and was able to make a decision on what instrument I wanted. Your videos were excellent and the service was very good. I am pleased with though I was dubious about buying online I need not have worried. I have used the Pa1000 at a Charity concert with only a sub woofer as an addition to the onboard speakers and it coped well. Please keep up the good work.”

Helpful Report

Posted 5 years ago

“Very good experience, friendly advice and quick delivery, great instrument as well”

Helpful Report

Posted 5 years ago

“I recently purchased a Roland FP30 keyboard and their prices were cheaper than Amazon. Chap was very helpful and apologised for the fact that electrical work was taking place in their showroom. Really pleased with my purchase and would highly recommend this keyboard for beginners/intermediate players. Brilliant value for money.”

Helpful Report

Posted 5 years ago

“Very helpful and knowledgeable member of staff helped me to choose the best guitar for my needs.”

Helpful Report

Posted 5 years ago

Bonners Music is rated 4.9 based on 4,291 reviews