Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,211 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,211 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 7th January 2025

Nazrin Kamarul Bahrain

Bonners Music 5 star review on 18th September 2024

David Copper

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Digital piano, stool and headphones arrived on time and in perfect condition. Assembly is a job for two people but is not complicated.”

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Posted 11 months ago

“OK so it wasn't a musical instrument but two accessories purchased for my Hammond keyboard which I previously did buy from Bonners. This time I purchased a keyboard carry case and cover. The order process was straighforward and the items arrived very soon after. The case, which was well packed in a sturdy cardboard box and not folded, is well padded and the exact size for my keyboard. This should offer lots of protection when in transit. Also, colour co-ordinated with the keyboard, i.e black and British Racing Green.”

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Posted 11 months ago

“perfect service thank you”

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Posted 11 months ago

“Ordered a replacement piano stool. Arrived very quickly and efficiently and assembled easily. Bought over the internet so no interaction with staff apart from above.”

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Posted 11 months ago

“Castors arrived promptly and were simple to fix to the electric piano - they are working very well enabling quick and simple movement out of the way when not needed in a Church location.”

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Posted 11 months ago

“Professional & reliable service from Bonners on a recent purchase & helpful when answering questions beforehand. Postage was quick & item well packed. Wouldn't hesitate to buy from them again.”

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Posted 11 months ago

“Superb service from start to finish. Very happy with the product. Highly recommended.”

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Posted 11 months ago

“Unbelievable customer service. I was making a big purchase and the levels of support were beyond anything that I have ever experienced with a music store. Thanks to Amanda and the staff at the Reigate branch. I am delighted with my purchase and delighted with my first experience with Bonners Music”

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Posted 11 months ago

“I'm very pleased with my new piano,the service was excellent.”

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Posted 11 months ago

“Bonners' websire is very clear and helpful, including some useful videos showing keyboards in action. I ordered a keyboard plus three smaller items, and all arrived within two days.”

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Posted 11 months ago

“Exactly what I ordered. Fast delivery, even over the Christmas period”

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Posted 11 months ago

“Still waiting for my item.”

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Posted 11 months ago

“Excellent service, particularity found the on line demo of the Yamaha DGX670 really informative, which is why I purchased one. Received within two days of ordering. The piano is brilliant, for the price an excellent buy.”

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Posted 11 months ago

“Prompt delivery with good customer advice.”

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Posted 11 months ago

“Prompt delivery, lovely guitar at an excellent price.”

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Posted 11 months ago

“Fantastic and everything is perfect! Best shopping experience ever in UK!”

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Posted 11 months ago

“Purchased a synth secondhand for a decent price, great instrument! However the packaging was damaged on the inside, which ideally should have been replaced with new or additional packing to support the instrument in transit. Very luckily, the synth wasn't damaged!”

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Posted 11 months ago

“The delivery men were friendly, polite and extremely helpful, a credit to the company.”

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Posted 11 months ago

“Very helpful staff on the phone who actually know what they're talking about when it comes to weighing up one keyboard option against another. Happy to discuss the pros and cons in fairly nerd-like detail which is what you need when you're buying an expensive keyboard in a crowded market. Pricewise, appreciated that they are very competitively priced and deliver free and on time. Would definitely recommend.”

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Posted 11 months ago

“Not the first time I have ordered from Bonners & it certainly won’t be the last. Full confirmation & communication from the start. Excellent service as usual!”

Bonners Music 5 star review on 15th January 2024

Helpful Report

Posted 11 months ago

Bonners Music is rated 4.9 based on 4,211 reviews