Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,291 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,291 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 12th February 2025

152

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a Yamaha digital piano, S-54. The customer service was fantastic in terms of letting me know when it would be delivered, The piano bench that I had ordered was not delivered at the same time as the piano but came the next day. Am really happy with the final product, the graded hammer touch is much better than that from the previous model of this digital piano, the S-52 and is great for a sophisticated pianist looking to practise classical piano repertoire. Can highly recommend Bonners.”

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Posted 5 years ago

“Friendly, quick and knowledgeable service and support. Highly recommended for the purchase of musical instruments and related services.”

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Posted 5 years ago

“Part exchange was so so easy and the service was awesome . An absolute pleasure from start to finish . And loving the genos”

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Posted 5 years ago

“Very helpful when trying to select a piano to suit your needs. I,m enjoying playing my Casio Privia PX160 and will take the opportunity to have piano lessons at Bonners during the winter months. Regards to all the staff and particularly Tom.”

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Posted 5 years ago

“Excellent service and delivery men courteous and helpful - would thoroughly recommend Bonners Music”

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Posted 5 years ago

“Contact by phone and the speed/quality of service was excellent throughout, always keeping me in touch throughout the order/delivery process”

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Posted 5 years ago

“Went above and beyond to get me my piano ASAP. Sent it out with a different courier to their usual one to get it to me next day! Really impressed, and I'm loving the new piano. I'd definitely order from them again. They were super friendly on the phone too.”

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Posted 5 years ago

“Staff at Bonners were incredibly helpful through the whole process of my purchasing a piano. From leaving me for as long as I wanted to play various models in store through to putting up with my persistent phone calls & queries. They helped me through the purchasing process & delivery crew were very reassuring and careful. I would definitely recommend them.”

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Posted 5 years ago

“From the initial contact, right through the transaction, including part exchange packaging/pick up and delivery, Bonners could not have provided a more courteous, helpful and professional service. Thank you.”

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Posted 5 years ago

“Great shop. Very helpful staff. Happy to do a deal. Useful to have onsite parking as Eastbourne can be a nightmare. Will be back.”

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Posted 5 years ago

“excellent value.”

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Posted 5 years ago

“Excellent service. Friendly staff who put no pressure on me”

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Posted 5 years ago

“Excellent service, quick response, great product.”

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Posted 5 years ago

“Very good service.”

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Posted 5 years ago

“I ordered a keyboard on line, it was very straightforward to make payment and the service provided by Bonners Music was faultless. Great communication and swift delivery. What's not to like?!”

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Posted 5 years ago

“Excellent knowledgable staff. A bit more communication about delays to order (which in itself wasnt Bonners fault) would have been helpful. Delivery chaps were brilliant.”

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Posted 5 years ago

“Friendly non pressurised sales approach and clear objective advice concerning the different qualities of the various pianos.”

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Posted 5 years ago

“An excellent service with good professional advice. I would recommend Bonners music with total confidence to anyone. I purchased two Hammond organs from them the xk5 and Skx. Anthony Pearson Worcestershire.”

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Posted 5 years ago

“The advisor who was showing me the pianos was excellent and really helped me to choose the right digital piano”

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Posted 5 years ago

“Received excellent advice before purchasing a Kawai digital piano. It arrived as had been arranged and am delighted with it. Great service from Bonners.”

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Posted 5 years ago

Bonners Music is rated 4.9 based on 4,291 reviews