Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,221 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,221 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 13th January 2025

Nazrin Kamarul Bahrain

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recently purchased a second-hand Yamaha Clavinova CLP265GP digital baby grand. Absolute top-notch immaculate condition instrument looking fantastic in the lounge (even the wife doesn't mind it!). Not stopped playing it for days (like being a kid again). As you'd expect, solidly built, keyboard action fantastic, sound rich and fully bodied, feels and sounds just like a real grand piano at a fraction of the price. Very pleased, feel like i've acquired an absolute bargain. Great advice and customer service from Olly in the shop. Purchase process smooth, went in shop by chance on a Friday, saw the instrument, bought it and had it delivered very promptly by the following Tuesday.”

Bonners Music 5 star review on 9th July 2020

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Posted 4 years ago

“great part exchange service”

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Posted 10 hours ago

“Guitar arrive in perfect mint condition of course :) No issues.”

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Posted 15 hours ago

“I previously purchased a Nord Wave 2 from Bonners. Excellent service the last time. This time, I have purchased a Roland RD08. Once again, top quality service. Great they have a finance package in place. Highly recommended to deal with these guys. Thank you.”

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Posted 18 hours ago

“Tony White and the team are incredibly knowledgeable friendly and very approachable with quick response to queries I purchased a Korg Natilus and B-Hype PA/Monitors through their excellent easy to navigate website Would highly recommend Bonners music world be my go-to for sure”

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Posted 18 hours ago

“I have now bought three guitars from Bonners. I visited the store a week ago; many thanks to Dan, who helped me over a couple of hours to try a few guitars out. He was extremely helpful and answered my questions and request for guitars to try (always from the top row, it seemed) in a friendly and polite way. The other staff I spoke with were also knowledgeable and helpful. Thanks again for such great customer service - I will be back!”

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Posted 1 day ago

“We found the videos on the website very informative and helped us in selecting the Roland HP 702 . Very impressed with delivery time - ordered on the Sunday and arrived Thursday.”

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Posted 1 day ago

“Arrived on time and what was expected . Great service !”

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Posted 4 days ago

“Excellent service”

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Posted 4 days ago

“Easy-to-use and informative website. Keyboard arrived safely and on time. Great service...thanks!”

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Posted 4 days ago

“Fantastic service. As I was buying a used product, there was ample opportunity for something to go wrong - but Bonners were brilliant. Everything was as pictured and described, delivered exactly when expected, and packaged with due care and attention to its value. The whole process, including my post-sale query, was handled promptly and professionally by Emma. I've bought from other online retailers before, and they're generally fine. Stuff turns up in a sort-of-padded and grossly-oversized boxes where you feel a tad lucky it's still in one piece. Questions get accurate but low-effort replies . Sometimes it feels like that's just what the online retail experience is. But it doesn't need to be that way - Bonners are proof of that. I really can't recommend them enough, and they'll be the first place I look in the future.”

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Posted 4 days ago

“Exceptional customer service from the team at Bonners. They kept me informed every step of the way about the purchase and delivery of my Yamaha digital piano and bundle. I am also really thrilled with the quality and sound of the piano and all this without having stepped into a showroom! Many thanks for making it all so effortless!”

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Posted 5 days ago

“I was initially skeptical when I came across the seller with their low prices on Reverb. For the benefit of the doubt, I bought a microphone. Honestly, I was not disappointed. The mic is super cheap but worked superbly for the price. So, I recommend without hesitation. Hopefully, all their products are as good.”

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Posted 5 days ago

“Bought an electric piano from Bonners and had excellent communication and they used a good delivery company. Very pleased with their service and quality product”

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Posted 5 days ago

“I never received my parcel.”

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Posted 6 days ago

“I have been shopping at Bonners for 40years, they are allways excellent, very helpful, just a pleasure to deal with.”

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Posted 1 week ago

“Once again first rate service from Bonners. Frankly, there is no real need to shop anywhere else for your musical needs.”

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Posted 1 week ago

“Superb, fast service and an outstanding product. I found the reviews on the website really helped to inform my choice of the Kawai KDP120 digital piano.”

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Posted 1 week ago

“Very helpful quick delivery will deal with again”

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Posted 1 week ago

“Absolutely brilliant service and product. Brilliant communication, perfect product, very well packaged and very fast delivery. I would highly recommend Bonners and I will definitely use again.”

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Posted 1 week ago

“I visited the Eastbourne store with my son to research electric guitar's for his Christmas gift. We were shopping at the lowest end of the price scale, however the the customer service delivered by Dave French and Rich Poole could not have been better. My son was allowed to play the guitar for more than half an hour without any pressure to buy. He had a query about 'fret buzz', which was taken seriously and the guitar was adjusted, meaning this issue was immediately solved. We left the store delighted with our purchase of an electric guitar, an amp, cable, stand and strap. The entire experience was a pleasure. I highly recommend anyone considering such a purchase to visit. I am so pleased that we did.”

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Posted 1 week ago

Bonners Music is rated 4.9 based on 4,221 reviews