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bOnline Reviews

3.2 Rating 161 Reviews
55 %
of reviewers recommend bOnline
3.2
Based on 161 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week

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Anonymous
Anonymous  // 01/01/2019
I used BOnline for website design. Abongile was very professional, polite, and responsive, and she added a few suggestions which I thought were a really nice touch. The service has really been prompt and efficient.
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Posted 7 years ago
Overall a pleasant experience working with BOnline on our new website design, from the initial contact through design and development and website launch. Good value for money for the web design service and excellent customer service. Our assigned designer was Justin who has always been willing to work with us and go the extra mile to ensure the result met our expectations. He proved to be able to work under pressure and navigate through the restrictions to what can be designed by using BOnline templates currently available - some basic layout and functionalities features proved to be quite limiting and we had to adjust our requirements accordingly. We do hope that new and more flexible template will be available soon! Justin managed the client relationship in a professional fashion, solved problems quickly and proved to be very cooperative and patient throughout the whole process.
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Posted 7 years ago
Great work, loved it very helpful.
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Posted 7 years ago
Very professional always on time when contacting me a good joyful manor and very good artistic skills.
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Posted 7 years ago
Pieter Nel is my agent and always reponds quickly to my web page requests. Very impressed with the service so far so well done!
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Posted 7 years ago
Justin van niekerk my designer was very good .. very impressed
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Posted 7 years ago
Justin met all my needs, and made all the changes needed in a timely fashion
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Posted 7 years ago
Needed a basic website and online presence and bOnline surpassed my expectations. Have had no problems with it since it went live in the Spring last year.
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Posted 7 years ago
Great design and very happy with the service going forward. They built my site a year ago and have since redesigned it. I'm extremely happy with it. Thank you!
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Posted 7 years ago
A great design for my website. Very happy with the service all round!
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Posted 7 years ago
I chose Bonline when I started my company over three years ago. The service has been excellant. My website is looks great and the support team are patient and helpful if I get stuck with anything. Lovely people to work with and I would really recommend them to every company that wants an affordable and professional looking website.
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Posted 7 years ago
Poor unreliable service after 2 months we have had problems from wrong number being installed, Broadband worked when it wanted to, Today is our 3 day without a phone working, We are a funeral directors and our phone is very important, as a new business we cant stand this unreliable provider
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Posted 7 years ago
Signed up for website design and business plus package. The design was good originally, but it soon transpired that the emails sent to the designer asking for amendments were ignored and I had to send them repeatedly. When I was told the website was ready to go live, it wasn't ready, there were still lots of things wrong with it. They launched it anyway, despite my protests, and I had to do a lot of corrections myself as well as setting up the basis SEO that they were supposed to have done. I had signed up for .com as well as co.uk and was asked to pay again, fortunately I had kept the email confirming my payment. I had so many problems I sent a letter to the head of customer services in S Africa together with pdfs of emails of complaint I had sent, also complaining of the lack of helpfulness from the head of design. this was forwarded back to him! I recently sent an email requesting changes to my website I couldn't do myself and after three days of not having a response, someone did saying they had been off sick, despite the fact that the email had been addressed to the support team. I pointed this out and sent a message to the team leader, but to date no response has been forthcoming. Don't go with Bonline, they want your money but won't deliver the goods.
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Posted 7 years ago
Avoid b online shocking company I got connected then went back off and then I didn't get router for 10 weeks then I was promised 3 months free to say sorry and still charged me shocking company do it t use this company they don't even reply back to your e mails David Williamson
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Posted 8 years ago
Well I lost 3 weeks of business they messed up my phone line and broadband. They kept on calling me at least 40 times a day. They don't work properly they are a bunch of cowards. Avoid b online.
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Posted 8 years ago
When BOnline took over my phone line, they made an almighty hash of it, meaning me loosing my business telephone number for over a month. I am now having issues with a fault which I reported 4 days ago. I am always being told that they will ring me with updates...which they dont. I have asked numerous times for calls to be diverted to my mobile...and they still havent. Their stock line is 'we are escalating your fault'.....means nothing!! Terrible Company - worst I have ever used. Ignore other positive reviews as they can only be false
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Posted 8 years ago
I was looking for a number of companies and was shocked on how many design companies had bad reviews just by Googling the name, one had 10 reviews sites With bonline.com it has been a real pleasure from start to finish and I really love the fact they don't use the Wordpress templates as my last website got Hacked with the free platform. I chose there package which was bespoke and built through each consult, the designers was very patient, Thank you Oswin So I would defo recommend this company and they are on lots of review sites with much more good than bad reviews.
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Posted 8 years ago
I have had a website built with Bonline.com and I am extremely happy from the process from start to finish. Nina was great the designer and the SEO had made my website rank highly. Really Happy, not sure about these reviews
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Posted 8 years ago
It it totally unacceptable and worst experience. It is outstanding horrible. Simply do not trust what they say. What they say is just to take the order or money from you. Bonline has taken our valuable business time more that a month and it is still on going process to settle the issue with them. I have requested a full refund but not sure if they will let me go.
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Posted 8 years ago
Into slamming (stealing clients without consents)
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Posted 8 years ago
bOnline is rated 3.2 based on 161 reviews