Bonamark.com Reviews

Name: Bonamark.com
Address: 651 N Broad St, Suite 201, Middletown, Delaware
Rating: 4.89

4.9 Rating 499 Reviews

99 %

of reviewers recommend Bonamark.com

Company Reviews

Metrics

Info

4.9

Based on 499 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	5 out of 5

About Bonamark.com:

Bonamark Limited is a company offering international trademark registration in more than 200 countries. We help businesses to securely expand into new markets and reach new clients worldwide.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bonamark (Vanessa to be exact) has helped me perfectly filing my brand name in a few Asian countries. In all stages of the filing (research, quotations, documents) the provided information was accurate and quick. It was nice to be in contact with just one person, so the communication was quick and easy. Great service!!”

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“Service was very prompt and professional. My POC, Alexandra, was very responsive and supportive. Thank you guys!!”

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“Highly recommend Bonamark. They helped break down the different options I had available and then guided me through every step of the way. I knew I was in good hands so could focus on other parts of the business. I will use them again in the future.”

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“The guys are really good, they make the process simple and easy, I've got my marked registered and I would defiantly use them again! Thanks Ann!”

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“Bonamark has done an excellent job worthy of recommendation. Staff is highly responsive and extremely knowledgeable about the legal requirements of multiple countries and will get you trademark registration job done.”

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“Very satisfied with this service. Anastasia went beyond the reps of other agencies at the early stages so I chose her. She was professional and helpful throughout the process too.”

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“Vanessa did an excellent job, good and fast communication and easy to deal with.”

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“Thank you for your good service.”

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“The communication level I received throughout the whole process was excellent. Alexandra who was my consultant helped with all my concerns and made the process simple and stress free. Highly recommend.”

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“Thanks to Ed Fedorovich competent and polite specialist.”

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“Alexandra was very professional in helping us apply in USA & UK. Showed amazing patience due to all the and queries questions we had. Prompt reply on emails and phone messages. Love your service. Keep it up.”

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“Ann has surpassed my expectations - I know next to nothing about trademark law. With all the other pressures of starting a business, it was a pleasure to have Bonamark as a partner who takes care of trademarking hassle for you. Ann guided me through the process and answered all of my (many) trivial questions. Great service (which is rare nowadays). Big thanks to your team! Craig”

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“Pleased with service i received. Your representative Ed Fedorovic was very helpful and courteous ,any queries i had he answered clearly and promptly by return mail. He made an unfamiliar exercise relatively easy. Thank you.”

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“"Thanks for the work of Alexandra ,which helps me a lot with the registration of trademarks. She always answers my questions and so friendly, super happy to work with her, thank you so much again.”

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“The company provide awesome service and answer any questions that you may have for trademark. Will recommend to my clients.”

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“Great job! Great service!”

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“Excellent and responsive communication”

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“recived good service at first but after almost a year i didn't received my certificate, they claim to send it the 1st time (no proof of shipment was supplied to me) and received it back dirty and stained, they sent it the 2nd time via Ukraine mail!? but this package which i was able to track was sent back to the sender, now they ask me to pay extra 25$ + 7$ for getting my certificate, which it their responsibility and not mine,”

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Dear Moshe, Thank you for your review. I am sorry that you did not receive the certificate. I asked the team to look into this and here is what happened: 1. The original certificate was sent to you on April 2019. It was delivered to Thailand, however, then it was badly damaged and returned back to us. 2. We requested a new original certified copy for you, paying US$25 in official fees and sent it to you. All fees were paid by us. 3. The second certificate was delivered to Thailand, however, it wasn't delivered to your address (the Post Office stated that the address was incorrect) and was lost on its way back. 4. You requested a new copy of the certificate. Since this is the third copy you requested we asked to pay the government commission, which is US$25. Our filing fees include only ONE copy of the certificate. 5. Since a letter was not delivered to your address 2 times in a row, we recommended that you order courier delivery. Please check with your manager if your mailing address is correct. I would like to mention that your trademark is duly protected and registered, the original certificate is not required to confirm your ownership.

“Great service from Anastasia!”

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“Anastasia Legrand has been extremely helpful in answering all of our questions and facilitating the registration of our trademark quickly. She is the best!”

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Bonamark.com is rated 4.9 based on 499 reviews