Bon Accord Life Reviews

Name: Bon Accord Life
Rating: 4.69

4.7 Rating 449 Reviews

94 %

of reviewers recommend Bon Accord Life

Company Reviews

Metrics

Info

4.7

Based on 449 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Bon Accord Life:

Independent Insurance Broker offering whole of market comparisons for Life Insurance, Income Protection, Accident Protection, Over 50s Life Insurance and Private Medical Insurance.

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Phone:

01786477800

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Bon Accord Life 5 star review on 20th January 2020

Lynda Styan

Bon Accord Life 5 star review on 10th July 2019

Michelle Whytock

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I spoke to Caasandra and was happy with her explanation on the policy and benifits, I am happy with my policy”

Helpful Report

Posted 7 years ago

“I called for enquiry but from the off they were bent on making a sale. I didn't qualify for what I wanted so went along with the funeral plan insurance. I bought because I felt it was a fair substitute to what I wanted but the cost implications over the 10yrs is a lot, so will plan to pay ASAP to avoid that. It is insurance, so same as other insurances against what ever you pick. Whether costs increase as they say it will can only be left to be seen.”

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Posted 7 years ago

“I took out a policy with the minimum of fuss and the two guys I spoke to were very friendly.”

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Posted 7 years ago

“looking for a over 50 plan and came across this site left my details and Colin rang me and we arranged it over the phone very very happy with the cover v premium gets a thumbs up from me :-)”

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Posted 7 years ago

“Bon Accord saved us money by one simple telephone call. Thank you so much”

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Posted 7 years ago

“Quick and efficient”

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Posted 7 years ago

“Vary friendly and professional. Gave lots of advice.”

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Posted 7 years ago

“Thank for for your help with out insurance with legal and general.”

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Posted 7 years ago

“Excellent and polite service”

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Posted 7 years ago

“Very good at coming up with a plan for my exact needs and at a price I could afford”

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Posted 7 years ago

“You did what it 'said on the tin'”

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Posted 7 years ago

“A very big thankyou to Marcus for up dating my existing policy and taking me through the process of having proceeds put into Trust for my family if anything was to happen to me. He was very helpful and explained everything in great detail. It has given me such peace of mind.”

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Posted 7 years ago

“Marcus Campbell was recommended to me and I found him to be friendly, efficient, and professional. Thank you for aiding me in accessing policy to suit my reguirements. Regards Susan W.”

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Posted 7 years ago

“I was getting a couple of Bon Accord products for me and my wife, and our advisor Traci (with 'i') got me through everything for the long process, with patience and kindness. And humour, very important, that. She explained to me everything whenever and wherever I needed it, twice sometimes. Extremely helpful and knowledgeably lady, and it is good to have someone dedicated to your case. I think it was exceptional service and I am very happy. Hopefully the rest of my relationship with the company will be like that forever. ;-) Best L”

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Posted 7 years ago

“Marcus rang me today with the news my insurance hadn't been dealt with properly and was able to get it all done and dusted. Thank you very much Marcus.”

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Posted 7 years ago

“Amanda managed to get me Critical Illness Cover added to my policy as extra protection for myself and my two young children, was easy to do and she managed to get it within a budget I could afford each month, bonus.”

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Posted 7 years ago

“Thankyou to grant . Very polite and explained policy very well.”

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Posted 7 years ago

“I was happy with what i ended up with but the only thing i was not happy with was how pushie yous were into makeing people join but apart from that it was good”

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Posted 7 years ago

“They were very helpful and friendly I would recommend this to others”

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Posted 7 years ago

“I have had to write to Rangers FC and ofcom today. As a Rangers FC fan I am being called minimum 4 times a day by this desperate company to take out life insurance. They call com Manchester or Stirling and won't take no for an answer. What a reputation you are giving to MetLife who I am also contacting with details of everyone who called me.”

Helpful Report

Posted 7 years ago

Dear Mr Douglas I have investigated your complaint regarding the way Bon Accord Life have conducted ourselves when attempting to source you a Metlife Multi Protect policy this month. Firstly, we apologise for any part we have played in causing you any frustration and rest assured we always take negative feedback very seriously. After looking at our own records we called you twice on the 18th of this month with no answer but spoke to you on the 20th. This call was the initial explanation of the MetLife product, at the end of the call we arranged for all the information to be sent via email and then to callback on Monday the 23rd of January at your request. My colleague Sarah tried once as requested, on Tuesday we tried four times over the course of the day, we then tried once on Wednesday and twice yesterday (Thursday). I am sorry to hear you feel these attempts to contact you were excessive but please understand if we had managed to get a hold of you at any point and you let us know you were not looking to proceed at this stage we would have accepted this and you would not have received any further calls. However, at no point did you let us know that that you did not want the cover. I have now removed your details from our system and updated Sarah to make sure that you receive no further calls.

Posted 7 years ago

Bon Accord Life is rated 4.7 based on 449 reviews