Bon Accord Life Reviews

Name: Bon Accord Life
Rating: 4.69

4.7 Rating 449 Reviews

94 %

of reviewers recommend Bon Accord Life

Company Reviews

Metrics

Info

4.7

Based on 449 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Bon Accord Life:

Independent Insurance Broker offering whole of market comparisons for Life Insurance, Income Protection, Accident Protection, Over 50s Life Insurance and Private Medical Insurance.

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Phone:

01786477800

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Bon Accord Life 5 star review on 20th January 2020

Lynda Styan

Bon Accord Life 5 star review on 10th July 2019

Michelle Whytock

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and Tim Lewis very helpful and explained my options in detail but in a clearly understandable way . regard's Richard Pope”

Helpful Report

(Aviva) - Posted 8 years ago

“Very quick and easy thank you”

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(Legal And General 50+) - Posted 8 years ago

“Amazing service, the adviser took the time to really explain everything clearly so that I could make the right decision for me. Competitively priced and didn't take too long either. Very happy ;)”

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(Friends Life) - Posted 8 years ago

“Representative was patient and helpful and didn't mind me asking questions.”

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(Engage Mutual) - Posted 8 years ago

“Set up quickly and efficiently and exactly what I asked for, premiums are cheaper than anywhere else on the market.”

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(Friends Life) - Posted 8 years ago

“My husbands life insurance took longer than mine to set up, no fault of Bon Accord. I thank Tracy for her regular updates and lovely customer care she was always a pleasure to talk to and got the results required. A true professional.”

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Posted 8 years ago

Dear Linda, We are delighted to hear you are very happy with our service. We have fed this back to our consultants and they are delighted too. If there is anything else we can help you with or if you have any other questions please get in touch. Thanks, Bon Accord Life.

Posted 8 years ago

“Had excellent and friendly service from Andrew Leggett Cannot praise him enough”

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Posted 8 years ago

“Good service. Long winded process but overall sarisfaction was very good. Highly recommended.”

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Posted 8 years ago

“Marcus Campbell was excellent ,listened to what I wanted and didn't try to sell me something I didn't need,very professional ,”

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Posted 8 years ago

“Thank you for Jennifer for helping us finding the best life insurance for our circumstances. Especially thank you for being so patient, friendly and professional”

Helpful Report

Posted 9 years ago

We are very happy to hear you are happy with Jennifer's service and ability. We will pass this on to her and thank you again for choosing Bon Accord Life. If there is anything else we can help you with please either call Jennifer or our Support team on 01786 477 800. Thanks.

Posted 9 years ago

“It is very pleasant to have a service like this, when someone leaves this world. But I would like that people remain as beneficiaries are required to perform the funeral first, then recive the benefit, in this way would prevent injustices. Thankyou. Maria Garcia.”

Helpful Report

Posted 9 years ago

“The consultant was knowledgeable and understood my needs. I was very happy with the service received.”

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Posted 9 years ago

“Ross who sorted it out for me was lovely to speak to,couldn't have been anymore helpful”

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Posted 9 years ago

Thank you for your feedback and 5 star review. We will pass this on to Ross and thank you again for choosing Bon Accord Life. If there is anything else we can help you with please either call Jennifer or our Support team on 01786 477 800. Thanks.

Posted 9 years ago

“The procedure of setting up the policy involved , Bon Accord Life, LifeQuote, Direct Life and Zurich. During the evaluation period I received calls at home in the evening and it was not clear whether the calls were connected with my enquiry to Bon Accord or from a separate company. My contact at LifeQuote had to refer straightforward questions to Zurich which led to inconvenient delays in setting up the policy. My criticism is that there is poor communication between your companies. In one instance I was advised that my direct debit had been cancelled which was incorrect.”

Helpful Report

Posted 9 years ago

Dear Mr Atkin Firstly, we would like to apologise that the process was not as straight forward as it should have been. Regarding the concerns you raised above we have looked into the current procedure and will endevour to make sure the proper distinction is made between us and Lifequote. Also I have been in touch with Lifequote to make sure that they are clearer on their end and to make sure that communications between our two companies are made effectively. Thanks for your honesty and your feedback which has given us a chance to improve. Thank you also for choosing Bon Accord Life when sourcing your Life Insurance.

Posted 9 years ago

“Super”

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Posted 9 years ago

“Andrew Leggatt is great, easy to listen to and understand, didn't mind if I asked a question. He's also been extremely patient as we didn't get to finally discuss my policies until nearly 2 months after he first called me. He was generous in giving me space to grieve my Mother's passing which I greatly appreciate.”

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Posted 9 years ago

“He was very polite and good humoured. I'd speak to him again if I ever needed too.”

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Posted 9 years ago

“Andrew was very good at finding out what sort of cover I wanted and sorting out the best policy and value for money. Would recommend him to family and friends.”

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Posted 9 years ago

“Andrew Leggatt is friendly,good conversation.He is polite and gave me exactly what i want.”

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Posted 9 years ago

“found agent pleasant,informative.”

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Posted 9 years ago

Bon Accord Life is rated 4.7 based on 449 reviews