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Bon Accord Life Reviews

4.7 Rating 449 Reviews
94 %
of reviewers recommend Bon Accord Life
Company Reviews Metrics Info
4.7
Based on 449 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Bon Accord Life Reviews

About Bon Accord Life:

Independent Insurance Broker offering whole of market comparisons for Life Insurance, Income Protection, Accident Protection, Over 50s Life Insurance and Private Medical Insurance.

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Phone:

01786477800

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Lynda Styan
Verified Reviewer
“I have just taken out an Insurance Policy through Bon Accord Life. I would absolutely thoroughly recommend them. My Insurance Broker, Mr Andrew Legatt was informative, bright, efficient and extremely helpful and I would definitely recommend the Company to anyone. Thanks. Lynda Styan - London”
Helpful Report
Posted 9 years ago
Georgi Ivanov
Verified Reviewer
“Great attitude Andrew. Really showed that you care. Thank you”
Helpful Report
Posted 9 years ago
Sheron Holmes
Verified Buyer
“God service, clear and concise information given. Best cover for me found.”
Helpful Report
Posted 9 years ago
Stuart Wiseman
Verified Buyer
“Delighted with the service and the price.”
Helpful Report
Posted 9 years ago
Derek Peters
Verified Buyer
“well explaned and very dealt with by andrew”
Helpful Report
Posted 9 years ago
Dear Derek Thank you for your positive review and feedback, we are delighted to hear you are happy with the plan we arranged. If you have any queries or would like help arranging any other plans please do get in touch. Thank You. Bon Accord Life.
Posted 9 years ago
Marie Stanway
Verified Buyer
“Both my partner and myself bought policies over the phone and the gentleman we dealt with was very pleasant and very helpful making sure we had the right insurance for us. He answered all our questions fully and made the whole process very easy. M x”
Helpful Report
Posted 9 years ago
Dear Marie Thank you for your 5 star review and excellent feedback. We have passed this on to Tim who is delighted yo hear you and your partner are happy with his service. If you have any queries or would like help arranging any other protection please do get in touch. Thank You. Bon Accord Life.
Posted 9 years ago
Frank Moore
Verified Buyer
“Very helpful would recommend you.”
Helpful Report
Posted 9 years ago
Dear Frank Thanks for your recommendation and 4 star review. If there is anything else we can help you with please contact our Customer Service team on 01786 477 800. Thank you. Bon Accord Life.
Posted 9 years ago
Narrinder Gupta
Verified Buyer
“i required a policy 50plus plan with LV.i was given information that i would pay premium until age 81 and terminal illness cover for£50per month. what i got was my details have been passed to third parties without my knowledge and i must pay premium until age 91 and there is no cover for terminal illness. Sorry this is not acceptable.I have spoken to LV and cancelled the policy Thank you.”
Helpful Report
Posted 9 years ago
Dear Narrinder Gupta Thank you for your comments and we are sorry to hear of your concerns. We do not pass your details on to any unauthorised third parties and we take data security extremely seriously. The only external company who we would pass your details to would be LV= in order to process the cover you asked for. I have passed this on to our Compliance Manager who will review the call recording and attempt to get in touch with you within the next 48 hours.
Posted 9 years ago
Dear Narrinder Gupta I understand you have now spoken with our Compliance Manager and have decided to keep one of the two plans we arranged for you. I understand there was some confusion as our consultant was discussing two different policies with you and we apologise for this mis-understanding. Thank you for your business and we hope that you are happy with what we have arranged for you and that you will come back to us in the future for any further needs. Thank You. Bon Accord Life.
Posted 9 years ago
David Clark
Verified Buyer
“All went well but the narrative was repeated several times but we did achieve what we were getting to. The product discussed seems good but in future if the discussion is likely that long a call to say a new product that may be better is available but can an appointment to discuss be made as I was trying to cook dinner when called.”
Helpful Report
Posted 9 years ago
Dear David Thanks for your comments and 5 star review. I have fed this back to Andrew's manager to discuss the feedback with him so he can take this on board moving forward. We are very pleased you are happy with your plan and if there is anything else we can help you with or if you have any queries regarding your plan please either contact Andrew or our Customer Service team on 01786 477 800. Thank you. Bon Accord Life.
Posted 9 years ago
Bon Accord Life is rated 4.7 based on 449 reviews
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