BoilerJuice.com Reviews

Name: BoilerJuice.com
Address: LDH House, St Ives Business Park, Parsons Green, St Ives,, Cambridgeshire, Cambridgeshire
Rating: 3.34

3.3 Rating 993 Reviews

58 %

of reviewers recommend BoilerJuice.com

Company Reviews

Metrics

Info

3.3

Based on 993 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About BoilerJuice.com:

From the UK's First Heating Oil Price Comparison Service to the UK's Number 1 Heating Oil Marketplace
Founded in 2004, BoilerJuice was created by a group of friends who wanted to make ordering heating oil easier, cheaper and more convenient.

Over the past 16 years we've grown in size, but our core aim has stayed the same: To help you find the best heating oil price in your area, quickly and easily.

Visit Website

Location:

LDH House, St Ives Business Park, Parsons Green, St Ives,,
Cambridgeshire
Cambridgeshire
PE27 4AA

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BoilerJuice.com 5 star review on 12th January 2022

Emma

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Waited 14 days ,no notification of order arriving ,no answer from customer service. Might pay more from elsewhere but at least it turns up . Wont be using them again . In the meantime my oil gets lower,cant even get in touch to cancel to get elsewhere.”

Helpful Report

Good Afternoon, Thank you for leaving us your feedback, although we are very sorry to hear there was a delay to your delivery being made. If you would like to provide us with some further information such as your surname/postcode or order number we will be very happy to look into this for you. We do appreciate that you may have provided this previously, however with no information on this particular review we are unable to connect it to an order or customer account. Once again, please accept our sincere apologies for any inconvenience caused. Kind Regards Customer Services

“deliveries on time & good prices - Connected service makes it so easy”

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“Found them to be very efficient in every way!”

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“excellent service and delivery”

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“Great service would recommend”

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“Great service.”

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“Very efficient and prompt delivery”

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“Quick delivery”

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“Excellent Service”

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“Have used BoilerJuice services for several years now and have always been satisfied with the services provided. Thank you.”

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“Excellent service every time”

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“Excellent service”

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“Brilliant to deal with, have never let me down on price or delivery”

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“BoilerJuice have served me consistently well since I changed from another heating oil supplier three years ago. The price and service has been excellent, I thoroughly recommend them.”

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“Have never had a hiccup with Boilerjuice.My last oil deliveries have actually arrived ahead of the specified date.Definitely would recommend this company.”

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“Couldn,t have been better - once I'd mastered the multiple website requests”

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“Good price and very swift delivery - only went for the cheapest price with longest delivery time, but arrived two days after ordering, well before the advertised date.”

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“No just leave me alone please. I've got enough problems on my plate without this.”