BoilerJuice.com Reviews

Name: BoilerJuice.com
Address: LDH House, St Ives Business Park, Parsons Green, St Ives,, Cambridgeshire, Cambridgeshire
Rating: 3.34

3.3 Rating 992 Reviews

58 %

of reviewers recommend BoilerJuice.com

Company Reviews

Metrics

Info

3.3

Based on 992 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About BoilerJuice.com:

From the UK's First Heating Oil Price Comparison Service to the UK's Number 1 Heating Oil Marketplace
Founded in 2004, BoilerJuice was created by a group of friends who wanted to make ordering heating oil easier, cheaper and more convenient.

Over the past 16 years we've grown in size, but our core aim has stayed the same: To help you find the best heating oil price in your area, quickly and easily.

Visit Website

Location:

LDH House, St Ives Business Park, Parsons Green, St Ives,,
Cambridgeshire
Cambridgeshire
PE27 4AA

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BoilerJuice.com 5 star review on 12th January 2022

Emma

Anonymous

Anonymous // 01/01/2019

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“Very good, prompt service.”

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“prompt and efficient service as always”

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“Super service yet again! From ordering to delivery! Thank you!”

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“Order give us 3 prices depending on delivery date, we ordered, il was delivered, no problem!”

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“Ordered 500 litres only got 454 litres even though plenty of room in tank?”

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“thanks good deliverer and quick delivery”

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“Excellent service. All went to plan. Thank you.”

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“Still giving daily % readings on my monitor (10%_30% in spite of the fact that I removed the monitor 3 weeks ago. - rubbish con set up.”

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“Ordered oil. Paid for oil and had an agreement. Oil goes up, boilerjuice cancell order and tell me they cant keep to their side of the deal. Offer a £15 voucher oil up £170 on 500 litres. Boilerjuice never honoured the agreement we had”

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“Excellent service, delivered on time, process made easy - only gripe is cost of oil which is out of their control but probably got it at market rate”

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“Ordering of oil is inconsistent. Last month we ran out despite chasing for an order to be placed. This month an order was placed when we had 25% capacity. I thought it was due to lead time of the order being delivered but it turned up 2 days later.”

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“Very competent, deliver when they say they will.”

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“Had a really helpful telephone call when I was ordering, the oil came very speedily. * The only reason not 5 stars was that I didn't get a delivery note - admittedly didn't see the actual delivery, just a text saying they were a short distance away and would be with me shortly ... but I saw the text about 30 minutes later and missed seeing the delivery happen. Usually the driver leaves a delivery note.”

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“On the ball delivery when said”

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“Excellent service and fast delivery”

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“Excellent service.”

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“Can’t get a response to my simple e-Mail query re my last tank top up despite chasing. The Connected account isn’t working particularly well for me.”