BoilerJuice.com Reviews

Name: BoilerJuice.com
Address: LDH House, St Ives Business Park, Parsons Green, St Ives,, Cambridgeshire, Cambridgeshire
Rating: 3.34

3.3 Rating 992 Reviews

58 %

of reviewers recommend BoilerJuice.com

Company Reviews

Metrics

Info

3.3

Based on 992 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About BoilerJuice.com:

From the UK's First Heating Oil Price Comparison Service to the UK's Number 1 Heating Oil Marketplace
Founded in 2004, BoilerJuice was created by a group of friends who wanted to make ordering heating oil easier, cheaper and more convenient.

Over the past 16 years we've grown in size, but our core aim has stayed the same: To help you find the best heating oil price in your area, quickly and easily.

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Location:

LDH House, St Ives Business Park, Parsons Green, St Ives,,
Cambridgeshire
Cambridgeshire
PE27 4AA

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BoilerJuice.com 5 star review on 12th January 2022

Emma

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a delivery that was 5 days over due. They sent a text telling me to get in touch with them. When I do they said they have to cancel the order because the fuel company needs to use the baby tanker and only a baby tanker can be used for our property. Funny given we have had the mid sized 4 wheeler here before and even the larger one turn up and just run a hose down our steps to the yard. Rather than charge a bit extra and rearrange for the required tanker, the only option I was presented with was cancelling. We’re now very close to running out of fuel and faced with paying more than should be necessary for a smaller tanker than is needed with a new waiting time for the delivery in spite of already being notified 5 days late. We have guests visiting next week and face the real possibility that there will be no hot water for them to bathe / shower. Will be going direct to supplier from now on. Completely incompetent and unacceptable service.”

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“Always 5* brilliance! Good prices, prompt delivery - and most importantly, hassle-free ordering and great customer service!”

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“The driver was very helpful when he arrived”

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“Although you are pretty competative on price i see that a little service charge has crept in ?”

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“Good price, swift delivery with no fuss; the delivery was conducted in our absence from the property with no problems.”

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“Quick delivery”

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“Great service and very straight forward to order and pay b”

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“Been with Boiler Juice for 11 years, always a good service and competitive prices. Wouldn’t go anywhere else”

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“Excellent service and very competitive prices”

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“Always cheaper and always arrives before due date”

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“Just a question, should the driver be asking how much we paid for our fuel????”

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“Very good service”

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“Always satisfactory, would recommend”

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“Will charge you well over the top for deliveries that are not over 2 weeks away. Will also charge you £ 10 over the top of your order if they cannot get the amount ordered into your oil tank. Total rip off.”

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“I am very pleased that my order actually arrived ahead of schedule!”

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“Good quick delivery but no printout of litres delivered?”

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“A very easy to use service and the delivery driver excellent.”

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“Very reliable!”

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“My top up arrived in a timely manner and was delivered by a very helpful guy. As usual, no problems.”

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“Competitive price, delivered quickly, non contact, great job thankyou”

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BoilerJuice.com is rated 3.3 based on 992 reviews