BoilerJuice.com Reviews

Name: BoilerJuice.com
Address: LDH House, St Ives Business Park, Parsons Green, St Ives,, Cambridgeshire, Cambridgeshire
Rating: 3.34

3.3 Rating 992 Reviews

58 %

of reviewers recommend BoilerJuice.com

Company Reviews

Metrics

Info

3.3

Based on 992 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About BoilerJuice.com:

From the UK's First Heating Oil Price Comparison Service to the UK's Number 1 Heating Oil Marketplace
Founded in 2004, BoilerJuice was created by a group of friends who wanted to make ordering heating oil easier, cheaper and more convenient.

Over the past 16 years we've grown in size, but our core aim has stayed the same: To help you find the best heating oil price in your area, quickly and easily.

Visit Website

Location:

LDH House, St Ives Business Park, Parsons Green, St Ives,,
Cambridgeshire
Cambridgeshire
PE27 4AA

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BoilerJuice.com 5 star review on 12th January 2022

Emma

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

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“Just great they take all of the worry off ordering.”

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“excellent!”

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“Please ring me to discuss! Too much to txt Mrs taylor 07812353757”

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“Very good service and peace of mind knowing you will not run out of oil”

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“Great service and excellent price with quick stnadard delivery.”

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“The process was straightforward and efficient, and the price was reasonable.”

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“can’t fault Boiler Juice now I am on Monthly Plan. Oil was delivered as soon as I run down, quick and easy, no fuss. Just wish Oil wasn’t so expensive.”

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“Excellent service”

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“Easy to order, no fuss and prompt delivery. Courteous and polite delivery driver”

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“Quick and easy. Good price.”

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“Boilerjuice are not the cheapest.”

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“A disgraceful company. Zero customer service. If I could give them zero stars I would. Avoid like the plague.”

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“Absolutely awful service, the didn’t bother to tell me that the order I had was never going to arrive as they couldn’t get a supplier to deliver.”

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“I waited in all day for Friday delivery. No contact from company. Most delivery companies use mobile phone if they have a query NOT THIS ONE !The Boiler Juice site is most unhelpful...emails get standard it will take days and chat was closed and no phone number on site.After hours waiting on phone to supplier I was promised a call back Monday morning. They failed to call back. I spent half an hour just getting through to be told my site considered unsafe. The driver had not called me and had looked in the wrong place.I would never use this company again. I am left with no heating oil and no apology !Meantime as they have taken over £900 payment up front I will have to fork out to another supplier and wait days for a refund.”

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“Would be nice to get our delivery that was supposed to arrive on the 22nd November (paid extra) now we’ve no oil and a very cold disabled son until Monday (29th) at the earliest … Ordered on the 16th !! Money was taken straight away . False promises of calling me back.. advised to go and get some oil from B&Q until they can get an order out to us .. shocking service !”