BoilerJuice.com Reviews

Name: BoilerJuice.com
Address: LDH House, St Ives Business Park, Parsons Green, St Ives,, Cambridgeshire, Cambridgeshire
Rating: 3.34

3.3 Rating 992 Reviews

58 %

of reviewers recommend BoilerJuice.com

Company Reviews

Metrics

Info

3.3

Based on 992 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About BoilerJuice.com:

From the UK's First Heating Oil Price Comparison Service to the UK's Number 1 Heating Oil Marketplace
Founded in 2004, BoilerJuice was created by a group of friends who wanted to make ordering heating oil easier, cheaper and more convenient.

Over the past 16 years we've grown in size, but our core aim has stayed the same: To help you find the best heating oil price in your area, quickly and easily.

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Location:

LDH House, St Ives Business Park, Parsons Green, St Ives,,
Cambridgeshire
Cambridgeshire
PE27 4AA

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BoilerJuice.com 5 star review on 12th January 2022

Emma

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On time in full at a good price 👍👍👍”

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“Excellent service”

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“Do not wast your Time no delivery more expensive then phoning round no customer Service will never use again.”

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“Awful service, oil not delivered, refund laborious then kept service charge back even though I did not receive any kind of service. Never will use again.”

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“Oil delivered at premium rate dispute the subscription scheme claiming to always give you the best price. Complaint ignored and no call back. Disappointing”

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“All happened efficiently but fuel additive arrived afterwards which probably means I will not add it until my next delivery”

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“Easy to order, usually good price and quite often order arrives before expected!”

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“When I reported a problem with a new monitor not working it was quickly resolved and a speedy oil delivery was arranged to ensure that I had an adequate supply. The courtesy of a follow-up email to confirm the action taken was appreciated.”

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“Very good”

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“Good service, but nearly over-filled the tank on this occasion.”

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“Delivery ahead of schedule great service!”

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“Easy to use and best prices quoted.”

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“At the time of ordering Boiler Juice advertised best price guaranteed. When our oil arrived it was 5pence a litre more than Banwy Oil charged if I had gone direct to them. I was stone walled by Boiler Juice when I complained. They said I has to prove it was that price the day I ordered. It was. They were unheplful, and never replied to messages. If you are going to offer best price Guaranteed and not deliver it is misleading and false advertising. Check before you buy from this company.”

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“Very good service, as a customer i have no problems so far”

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“always good service”

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“Always on time and very helpful if there is any problems and hopefully always do the best price.”

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“very helpful and quick”

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“Very efficient service! Very happy!”

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“Quick service”

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“very friendly staff really helpful when i found i had wrong address for delivery and needed to change it after i had paid”

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BoilerJuice.com is rated 3.3 based on 992 reviews