BoilerJuice.com Reviews

Name: BoilerJuice.com
Address: LDH House, St Ives Business Park, Parsons Green, St Ives,, Cambridgeshire, Cambridgeshire
Rating: 3.34

3.3 Rating 992 Reviews

58 %

of reviewers recommend BoilerJuice.com

Company Reviews

Metrics

Info

3.3

Based on 992 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About BoilerJuice.com:

From the UK's First Heating Oil Price Comparison Service to the UK's Number 1 Heating Oil Marketplace
Founded in 2004, BoilerJuice was created by a group of friends who wanted to make ordering heating oil easier, cheaper and more convenient.

Over the past 16 years we've grown in size, but our core aim has stayed the same: To help you find the best heating oil price in your area, quickly and easily.

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Location:

LDH House, St Ives Business Park, Parsons Green, St Ives,,
Cambridgeshire
Cambridgeshire
PE27 4AA

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BoilerJuice.com 5 star review on 12th January 2022

Emma

Anonymous

Anonymous // 01/01/2019

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“Alway good service”

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“Excellent service, once again”

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“Great service, will use again and recommend. Thank you.”

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“Reliable and excellent service”

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“Great service and prices.”

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“Easy website to use, delivery driver friendly, fast efficient service”

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“This was the first time I have used Boiler Juice. I placed the order on line and chose Express Delivery 5 as we were pretty low. The delivery came 3 days ahead of schedule. No fuss. Great experience.”

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“consistent as ever”

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“Liked the swift service, the different options for delivery, and the fact that prices are quoted including the 5% VAT. Their promptness was specially useful as a fault with our electronic gauge meant we had less oil than we thought and needed more in a hurry!”

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“Good price, quick and efficient delivery”

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“Better vetting of delivery operatives. The driver who came to our house knocked over and broke a planter containing a plant, but didn’t bother telling us. We were at home and witnessed him standing on our patio furniture to reach the fill hole on the tank, rather than using a ladder or the like. Very poor and unprofessional service!”

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Good Morning, Thank you very much for your feedback regarding your recent delivery. We are very sorry to hear that there may have been damage caused whilst delivery was being made. Please be assured that we have passed this over to our Resolutions Team who will discuss with the supplier and then contact you directly regarding this. In the meantime, if you have any pictures of the damage please forward these to customer.services@boilerjuice.com. Once again, we apologise for any inconvenience or upset caused by this. Kind Regards Customer Services

“Excellent service and price!!!”

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“Good price, seamless ordering process and kept up to date on status of order. What's not to like”

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“Actually arrived a few days early but I had space in the tank for the full order! I was notified beforehand so no problem. The guys get on with the job, they know where the tank is and I'd left it unlocked so job done with no fuss.”

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“Easy convenient, pay in monthly ready when you need to order.”

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“Excellent prices with great delivery service.”

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“Excellent service, ordered my oil on Sunday and got delivered 2 days later 🤩”

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“Very fast service many thanks ordered on Tuesday got oil delivered on Wednesday”