Bohemia Design Limited Reviews

Name: Bohemia Design Limited
Address: Bohemia Design, 39 Bangor Road, Edinburgh, Edinburgh
Rating: 4.67

4.7 Rating 1,275 Reviews

93 %

of reviewers recommend Bohemia Design Limited

4.7

Based on 1,275 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Bohemia Design Limited:

Creating 100% handmade contemporary collections with artisans around the globe.

Visit Website

Phone:

0131 555 2485

Email:

info@bohemiadesign.co.uk

Location:

Bohemia Design,
39 Bangor Road,
Edinburgh
Edinburgh
EH6 5JX

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Bohemia Design Limited 1 star review on 24th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely slippers. Very fast delivery to Finland.”

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“Products are like in the picture”

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“Quality product with delivery as promised.”

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“Prompt delivery. Lovely Babouche Sequin Slippers.”

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“Great service, kept well informed with delivery, very good quality.”

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“They informed me about their products, where they came from and the support they give. Their products are really unique, but still keeping on trend!”

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“Love the MOROCCAN BABOUCHE BASIC SLIPPERS. Bought one as a gift and had to buy one for myself :)”

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“Great baskets, very fast delivery, excellent customer service”

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“Great company and lovely products”

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“I found the website very easy to navigate and ordering my morocco pouffe was simple and it was delivered very quickly - within days of my ordering the site taking my money. The pouffe is lovely and affordable but doesn't look cheap - nice lemon leather which suits my décor and my son loves to sit on it.”

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“Love my baskets thank you, great service and quick delivery”

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“Hi there, Let me just start with saying how much I like your baskets and was so looking forward to use it. Unfortunately I can’t enjoy my purchase as TNT South Africa refuses to release it. I was aware of 14% taxes and was ready to pay it. But not admin fees of 380R and a tax on it of 53,20R. Nobody informed me of any hidden fees. I am calling their customer support almost every day, I paid taxes and just want my package. They just bouncing me from agent to agent or putting on hold for a long enough time for me to give upend hung up. I forwarded my proof of payment probably to everyone there already. Honestly I gave up on ever seeing your beautiful basket. It’s a cry for help and a warning to anyone ordering from Sout Africa, do not go with TNT. Guys please change your courier, I’ve been ordering online so many times and never had any problems, but this... I am speechless :( Kindly, Yana”

Helpful Report

Hi Yana, I'm sorry you had a bad experience with our courier. We use TNT as we have found them to be the most reliable for delivery in South Africa. We have tried other couriers in the past but have had issues with parcels going missing or being returned to us. Our T&Cs state all duties and associated fees are the responsibility of the customer, however we have been in touch with TNT to check their policy on admin fees and will get back to you on this asap. Best wishes, the Bohemia team x

“Order not received”

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We are extremely sorry your slippers did not arrive. Unfortunately, the parcel was lost by Royal Mail. As these slippers were also in our sample sale, they were one of a kind, which meant we could not offer a replacement pair but instead gave you a full refund. If the parcel does eventually get returned to us by Royal Mail, we will let you know. We strive to offer excellent customer service and apologise again for any inconvenience caused.

“Lovely selection of babouche slippers. Upon receipt I was really impressed with the quality. They were nicely presented and arrived very quickly. Love them!”

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“Hi Beth, I'm in Florida, so am waiting for my order. I will happily review again when my order arrives! Cheers!! Desiree”

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Hi Desiree, We allow 10 days for shipping to the US (we are based in Edinburgh, UK). As your order is still within this timeframe, you should receive your order very soon! Don't hesitate to contact us at info@bohemiadesign.co.uk if you're parcel hasn't shown up after the 10 days. Best wishes, The Bohemia team x

“Really reasonably priced and wonderfully packaged.”

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“Perfect for gifts for friends”

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“Fantastically easy to buy using Shopify (if I remember rightly), and the bowl I bought is just gorgeous.”

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“Delighted with my purchase it is of high quality and looks lovely in my living roon”

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“Great product, well packaged and a present that was well received.”

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Bohemia Design Limited is rated 4.7 based on 1,275 reviews