Bob Books Reviews

Name: Bob Books
Address: 241A Portobello Road, London, City of London
Rating: 4.81

4.8 Rating 8,292 Reviews

98 %

of reviewers recommend Bob Books

Company Reviews

Metrics

Info

4.8

Based on 8,292 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Bob Books:

Turn your photos into top quality books.

Visit Website

Phone:

0203 011 1644

Email:

info@bobbooks.co.uk

Location:

241A Portobello Road,
London
City of London
W11 1LT

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Bob Books 5 star review on 4th October 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve used Bobs Books for over 10 years and the quality never fails to impress. The Designer is easy to use and the speed with which they get the finished product back is excellent.”

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Posted 5 years ago

“Good quality paper and cover, will use again.”

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Posted 5 years ago

“I use the Bob Books App on my IPad. It allows me swift access to photos and is easy to use. Photos, layouts and fonts can easily be found and imported. Only minor thing missing is the opportunity to write text on photos (except for cover page). Printing and dispatch were quick and clear emails were sent.”

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Posted 5 years ago

“I have been taking photographs since I was 7, and changed to digital in 2008, but have yet to publish a single photo album... I did a considerable amount of research online to find a suitably reputable photo album supplier that would allow me to be as creative as possible with my photo album, guaranteeing excellent photographic images over the long-term (without my having to pay through the nose), and with albums without flimsy and easily-damaged pages or expensive, heavy board, which necessarily limits the size of the album. I opted for Bob Books and am extremely pleased. They met my expectations in terms of product and photo quality, and exceeded them as to their excellent customer service response and the amount of time taken to produce a first-photo album. Will not use anyone else!”

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Posted 5 years ago

“The quality of these books is unbelievable! The pictures came out looking magazine-worthy. I ordered two of them to commemorate special vacations and I will definitely be back to order more. Couldn’t be happier- highly recommend!”

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Posted 5 years ago

“I was again extremely pleased with the product, which reflected well a memorable holiday. Production was very speedy and efficient.”

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Posted 5 years ago

“We did plenty of research before going with Bob Books...and they didn’t disappoint! Excellent quality...beautifully printed. I was a little surprised that such an expensive book came in a single cardboard envelope but apart from that I loved it.”

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Posted 5 years ago

“Glad I discovered Bob books. The quality of the product is first class. Creating my books is not difficult and delivery is quick.”

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Posted 5 years ago

“Very pleased with the quality of the book and how well the pictures were printed. I would definitely use them again.”

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Posted 5 years ago

“The iPad app UI is excellent and the book and paper quality (fold flat) is better than you average iPhoto or Google Photos offering. HOWEVER, I was hoping for brighter and more colourful images in the printing bearing in mind I had selected the the best quality ‘photo paper’ option. The originals were considerably more vivid on my iPad screen. I appreciate that the printing process is likely to be heavily automated but was hoping for a degree of exposure and colour checking with the original file by a human operator. I’m beginning to think that this is just not possible regardless of which photo book company is used. Unless I can find a solution, in future I’m likely to revert to ordering individual prints on photographic paper, properly checked by hand, and build my own photo ‘book’ the old fashion way. It’s a shame since the finished article won’t look nearly so professional, but at the moment I see no other option.”

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Posted 5 years ago

Dear Ricahrd, Thank you for taking the time to write a review. I’m sorry that you were disappointed with the way your photos were printed. Unfortunately viewing images on any mobile device will make them appear slightly lighter than what is printed. That is due to the backlighting from the screen you are seeing them on. In regards to checking the files, while we do random checks in our lab to monitor the quality of our products, we have thousands of book orders come through and unfortunately we are unable to check each one of them. I would suggest that for further orders, you use our downloadable software that has an optimisation tool. This tool can amend the quality of your photos and lighten them if they are too dark. If you have any questions, please do get in touch with us at askbob@bobbooks.co.uk Kind Regards, Bob Books

Posted 5 years ago

“2nd time I have used Bob’s Books. The new design software is excellent & allows you to design on your home computer, upload & purchase from within the programme. Will defiantly be using again.”

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Posted 5 years ago

“I have just printed my 14th bobbook and am very pleased with the quality of printing. I plan to make my next bobbook in a couple of months time.”

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Posted 5 years ago

“I always use Bob Books for the quality of their editor, lie-flat books and printing. Slight reduction from 5* this time as blues have printed very strongly. This only applies to blocks of blue and their is no overall colour cast. It is a drop in their normally excellent colour balance.”

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Posted 5 years ago

“Fantastic service! Great final product!”

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Posted 5 years ago

“The silver/gold highlighting was poorly executed on the back cover. I will avoid this option in future. Otherwise the books are of good quality and I've made over 30 of them.”

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Posted 5 years ago

Dear Christine, I’m sorry that the highlights came out poorly. We were unable to find any highlights on your latest photobook order, so if you could please send us the order number that was affected at askbob@bobobooks.co.uk we’d be happy to look into this for you. Kind Regards, Bob Books

Posted 5 years ago

“Still not received”

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Posted 5 years ago

Dear Louise, I’m very sorry to hear that you still have not received your book. I have checked with our customer care team and they have confirmed that you book was dispatched on the 12th of August. Unfortunately, as the product is being delivered outside of Europe, our turnaround times are longer. Additionally, it may be possible that the book is stuck at customs, regrettably, there is no way for us to confirm that as that is out of our control. Regarding any future problems, please do get in touch with us so we can try and sort them out for you faster, as we were unaware of this problem we were unable to advise accordingly. I have asked our customer care team to email you so we can solve this as fast as we can. Kind Regards, Bob Books

Posted 5 years ago

“I have printed many books with Bob Books and every one of them have been printed beautifully. I typically use the matt paper with lay flat binding and the quality of the product is excellent. Their books have a real 'art book' feel to them which I love. Their customer service is amazing, they are always there to answer any of my questions!”

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Posted 5 years ago

“Fantastic service. Book was ready and delivered quicker than expected. Very good quality. My sister loved her wedding book.”

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Posted 5 years ago

“Unfortunately this time I was a bit disappointed with the way the tone came out- the photos all printed out a lot darker in the book than they appeared on my phone.”

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Posted 5 years ago

Dear Sophie, Thank you for taking the time to write a review. I’m sorry that you were disappointed with the way your photos were printed. Unfortunately viewing images on your device will make them appear slightly lighter than what is printed, which is due to the backlighting from the screen you are seeing them on. I would suggest that for further orders, you use our downloadable software that has an optimisation tool that can amend the quality of your photos and lighten them if they are too dark. If you have any questions, please do get in touch with us at askbob@bobbooks.co.uk

Posted 5 years ago

“Great system, great quality and perfect delivery process”

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Posted 5 years ago

Bob Books is rated 4.8 based on 8,292 reviews