Bob Books Reviews

Name: Bob Books
Address: 241A Portobello Road, London, City of London
Rating: 4.81

4.8 Rating 8,292 Reviews

98 %

of reviewers recommend Bob Books

Company Reviews

Metrics

Info

4.8

Based on 8,292 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Bob Books:

Turn your photos into top quality books.

Visit Website

Phone:

0203 011 1644

Email:

info@bobbooks.co.uk

Location:

241A Portobello Road,
London
City of London
W11 1LT

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Bob Books 5 star review on 4th October 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had some Christmas cards printed which are of high quality and arrived promptly . I am very happy with the service from Bob Books”

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Posted 5 years ago

“I found my experience excellent, good variety of options and designs to choose from and am delighted with the quality of the finished result”

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Posted 5 years ago

“I have used Bob Books a number of times, the quality of printing is outstanding, and the books are well packed and delivered speedily.”

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Posted 5 years ago

“Did a wedding album for my sister Great finish on quality photographic paper everyone happy with the finished product.”

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Posted 5 years ago

“Really happy with the quality of the final product. The software was easy to use and gave loads of options for layout, themes,etc. My album was delivered way ahead of estimated time. Definitely going to use Bob Books again. Top service!”

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Posted 5 years ago

“Hi, books are beautiful and I will definitely be ordering more. Great value too! However I’m really disappointed with the gold embossed text I paid extra for on the front cover. It’s rubbing off. The books I got are just samples for me to keep but I would like to know how to avoid this happening?... I think if it was for a bride and groom I might get a complaint! Can send a photo if necessary. Thanks Suzanne”

Helpful Report

Posted 5 years ago

Dear Suzanne, Thank you for taking the time to write a review, we’re so pleased that you like our books. I’m very sorry that the gold highlight on your cover is rubbing off, that is certainly not what it’s meant to do. I have checked with our customer care team and unfortunately they have not receive any communication from you regarding this problem. We’d be happy to provide you with a reprint for your book if you would please get in touch with us at askbob@bobbooks.co.uk with all the details. Kind Regards, Bob Books

Posted 5 years ago

“Loved the book. Excellent quality. Web site is very easy to understand and use. Excellent quick service. Will definately use again and recommend.”

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Posted 5 years ago

“Never let me down. Quality every time!”

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Posted 5 years ago

“I use Bob Books every year for family calendars, as well as for occasional gifts and holiday albums. I am a very average photographer but with Bob's great website and tools I manage to make things that look really great - certainly the family always love the calendars, and my albums give me great pleasure looking back over them. Thanks team Bob, please keep up the good work!”

Helpful Report

Posted 5 years ago

“We recently produced two styles of Calendars as gifts for family, friends and business colleagues. One captured Wildlife photographed in Kenya; the other Air2Air photography taken in Greece. The quality was excellent and closely reflected the images we had taken in the field. We decided to maximise the space for our photos so the only minor disappointment was the lack of choice for a small grid style month to view at the bottom of the page. The linear style we chose was adequate since we wanted our images to do the talking, which they did.”

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Posted 5 years ago

“Hi Bob, I like the quality of your books and also your offline software for creating those books. I want to stick with your beand as the pictures are very alike to those I see on monitor (just bit darker). Only real problem is, that you are using some terrible delivery company, who I cannot track parcel and in 50% of time it is either returned back or lost. I wish to have some option to pay even bit more for some reliable one like DPD, DHL or PPL. Like the last one, I still havent received it.”

Helpful Report

Posted 5 years ago

Hello there, Thank you for taking the time to write a review. I’m very sorry to hear that you still have not received your book. I have checked with our team and they have advised that the book was being sent to Europe so our turnaround times are generally a few extra days compared to UK delivery. Please do get in touch with us urgently at askbob@bobbooks.co.uk so we can look into this for you and advise on the best course of action. Kind Regards, Bob Books

Posted 5 years ago

“I have used Bob's books for the past 7 or 8 years after being recommended by a fellow traveller. The program is easy to navigate, the books are the best quality I have seen. They are totally reliable and respond quickly to any queries and even send my books from UK to Australia! I would not use another company and have about 15 books by them.”

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Posted 5 years ago

“Excellent Service and very high quality product”

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Posted 5 years ago

“Overall I found the product to be of a good standard. However its cost point was I believe little high compared to many of its competitors. Personally I felt the number of of templates to be unnecessarily complicated and I would have liked less choice because too many clutter the mind. That said those who like extensive creative options might see the extensive range a benefit. I liked the range of paper options and the quality of the paper and finish. The delivery schedule was reasonable, effective and reliable.”

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Posted 5 years ago

“I love that Bob Books provides me with an option where I can design a photo book without using a template if I don’t want to use the ones they provide. It offers me greater creative ownership of my photo books and I prefer my books because of that. They arrive quickly and are always well protected with the packaging used.”

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Posted 5 years ago

“Finished photo book is fantastic and were were really pleased. The quality and clarity of the printing is amazing. Customer support were very helpful when I had a technical problem placing my order and all resolved quickly and easily. Highly recommend and would definitely use them again”

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Posted 5 years ago

“Best quality worldwide. I live in the US now but still order from bob books . It is worth the wait and the price!!”

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Posted 5 years ago

“Excellent service, the photo book is of top quality. Would not use any other company.”

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Posted 5 years ago

“Just not great for using on a mac. Then book was delivered with a great big bobs book sticker on the front - which is pretty useless when the person who it was an Xmas gift for, sees it. Won’t be using again”

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Posted 5 years ago

Hello Customer, We are sorry to hear about your experience with our services on your mac and also with our Bob Books branding for our orders. We do put our branded stickers on all of our packages so that customers recognise their orders. If you would like to contact us about these issues please do get in touch with us on askbob@bobbooks.co.uk Kind Regards, Bob Books

Posted 5 years ago

“I was really pleased with my photo books - I had 3 the same one for me and one each for my children.”

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Posted 5 years ago

Bob Books is rated 4.8 based on 8,292 reviews