B&M Flowers Reviews

Name: B&M Flowers
Rating: 4.79

4.8 Rating 10,305 Reviews

96 %

of reviewers recommend B&M Flowers

4.8

Based on 10,305 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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Email:

enquiries@bmflowers.co.uk

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B&M Flowers 5 star review on 29th January 2025

594

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They look good in the photos hopefully they will be as good in the flesh”

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Posted 1 week ago

“Website could be a bit easier to use”

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Posted 3 weeks ago

“Great site well set out and easy to use”

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Posted 1 month ago

“Only used a couple of tiumes but good service both times”

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Posted 2 months ago

“Delivery was good was a bit disappointed flowers didn't look like the ones I orderd but the person receiving didn't mind”

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Posted 2 months ago

“My flowers were supposed to be delivered on Tuesday this week. That’s what i paid for. Waited in all day But only arrived Wednesday morning. The flowers are beautiful. Just wished they had come on the right day. I would use them again”

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Posted 2 months ago

“Another special occasion marked with sending B&M flowers.”

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Posted 3 months ago

“Flowers arrived on time for my friend’s birthday, but bouquet was a bit lack lustre compared to the online pictures.”

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Posted 3 months ago

“Beautiful flowers”

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Posted 3 months ago

“Easy to order arrived on time , they where a gift so did not see them . Person they where for said they were lovely”

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Posted 3 months ago

“Lovely flowers”

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Posted 3 months ago

“Easy to navigate. Lags a bit”

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Posted 3 months ago

“Flowers were a gift but bit sparse to my usual orders”

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Posted 4 months ago

“Excellent delivery, beautiful plant and excellent customer service.”

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Posted 4 months ago

“Very good quality and service and delivery”

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Posted 4 months ago

“All good tx”

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Posted 4 months ago

“The person I sent the flowers too said they are beautiful once opened up. The image from delivery showed them as arriving in a packed box which I didn’t expect”

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Posted 5 months ago

“The flowers were beautiful and really cheered up the recipient. I order the large bouquet but thought it was slightly small for the price.”

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Posted 5 months ago

“The website was good but I couldn’t pay with PayPal. I then tried to pay by card and it said no payment method is available. I had to twice ask for help from the online assistant. I finally was able to pay by card and it took my order. A lot of time wasted.”

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Posted 5 months ago

“Thrilled to bits, how fast the flowers arrived. not sure if the flowers were the same as the picture on the website, Didnt seem to be as many flowers when they video called me , but then the teddies were bigger than expected, overall the recipients were pleased & thats the main thing.”

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Posted 5 months ago

Hello Louise, Thank you for your feedback! We're delighted to hear that the flowers arrived so quickly and that the recipients were pleased with their gift. We appreciate your comment about the number of flowers and will review it to ensure consistency with our website images. It's great to know that the teddies were a nice surprise! We're glad the overall experience was positive and hope to serve you again in the future.

Posted 5 months ago

B&M Flowers is rated 4.8 based on 10,305 reviews