B&M Flowers Reviews

Name: B&M Flowers
Rating: 4.79

4.8 Rating 10,290 Reviews

96 %

of reviewers recommend B&M Flowers

4.8

Based on 10,290 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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enquiries@bmflowers.co.uk

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B&M Flowers 5 star review on 29th January 2025

594

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pretty, arrived next day, excellent service, have told many friends about B&M Flowers. I sent the flowers to a friend recovering from an operation, she was thrilled with them and sent me a photo. Many thanks”

B&M Flowers 5 star review on 28th January 2024

Helpful Report

Posted 1 year ago

Dear Susan, we would like to express our sincerest gratitude for your fabulous 5-star rating of B&M Flowers! We are overjoyed to hear that you were pleased with our service. Thank you for recommending us to your friends. If there's anything else we can do to make your experience with B&M Flowers even better, please do not hesitate to let us know. Many thanks once again for choosing B&M Flowers. Warm regards, Tom

Posted 1 year ago

“Excellent value for money and delivered on time and website much easier to use and cheaper than other flowers by posht etc won't bother with looking at any other companies in future will just go straight to B and M”

Helpful Report

Posted 1 year ago

Dear Virginia, Thank you so much for your kind words and for giving B&M Flowers a 5-star rating! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We're glad to know that you found our flowers to be excellent value for money and that they were delivered on time. Our team takes pride in providing top-notch service and ensuring customer satisfaction. Moreover, we're delighted that you found our website user-friendly. Your support and loyalty mean a lot to us. We're grateful that you have chosen B&M Flowers as your go-to floral provider, and we promise to continue delivering exceptional service in the future. Thank you once again for your fantastic review! We look forward to serving you again soon. Best regards, The B&M Flowers Team

Posted 1 year ago

“Flowers are always delivered on time and fresh. I send them mostly to my mother-in-law who always loves receiving them. Use B&Mover Next and M&S who I’ve used previously. Good value for money too!”

Helpful Report

Posted 1 year ago

Dear Fay, thank you so much for the fantastic 5-star rating of B&M Flowers! We truly appreciate your kind words and support. We are thrilled to hear that you are satisfied with our services. Thank you again for your wonderful review. We look forward to serving you and making every occasion special with our flowers. Best regards, Rosie

Posted 1 year ago

“The flowers arrived in good time And my friend loved them”

Helpful Report

Posted 1 year ago

Dear Isabel, thank you so much for taking the time to leave us a 5-star rating! We really appreciate your kind words and support. We are thrilled to hear that the flowers arrived in good time and, most importantly, that your friend loved them. It brings us great joy to know that our floral arrangements are bringing happiness to others. Once again, thank you for choosing B&M Flowers, and we look forward to serving you again in the future! Best regards, Rosie

Posted 1 year ago

“site very easy to use, previous order arrived on time and they were as advertized,”

Helpful Report

Posted 1 year ago

Thank you so much for your glowing 5-star rating of B&M Flowers! We greatly appreciate your kind words and the time you took to share your positive experience with our services. We are thrilled to hear that you found our website very easy to use. We understand the importance of providing a seamless online shopping experience, and it's rewarding to know that you had no difficulties navigating our site. Your mention of your previous order arriving on time and exactly as advertised warms our hearts. Ensuring the utmost satisfaction of our customers is always our top priority, and we are delighted that we were able to meet your expectations. Once again, thank you for choosing B&M Flowers and for taking the time to share your positive feedback. We look forward to serving you again and providing you with the same level of excellence that you have experienced. Warm regards, B&M Flowers Team

Posted 1 year ago

“I sent these flowers for a funeral and they looked amazing .”

Helpful Report

Posted 1 year ago

Dear Lily, thank you so much for your wonderful 5-star rating of B&M Flowers! We truly appreciate your support. We are grateful for the opportunity to have served you during such a difficult time. It means a lot to us that the flowers you sent for the funeral looked amazing. Providing beautiful and comforting arrangements for such occasions is something we take great pride in. Once again, thank you for choosing B&M Flowers and for taking the time to share your feedback. We look forward to serving you again in the future. Warm regards, Tom

Posted 1 year ago

“Sent from the mainland to a relative on the Isle of Bute. The flowers arrived only a little late...but no complaints. It was because of storms and the ferries were off! Recipient delighted with them.”

Helpful Report

Posted 1 year ago

Dear Myra, thank you so much for giving B&M Flowers a shining 5-star rating! We truly appreciate your kind words and we're thrilled to hear that you had a positive experience with us.

Posted 1 year ago

“Ordered for mums birthday and a beautiful bunch of flowers was delivered promptly the next day. Mum was delighted with the flowers which are still looking lovely. Would use B and M again for quality and value for money .”

Helpful Report

Posted 1 year ago

Thank you so much for your wonderful 5-star review of B&M Flowers! We are absolutely thrilled to hear that your experience with us was nothing short of delightful.

Posted 1 year ago

“I hadn't heard of B & M Flowers before. I sent flowers & chocolates to my friend who was recovering from an accident. She sent me a photo of the flowers & they were beautiful. I was very pleased with the price & free delivery. I will definately be using you again.”

Helpful Report

Posted 1 year ago

Thank you so much, Rachel, for your wonderful 5-star rating! We are thrilled to hear that you were pleased with your experience at B&M Flowers. We greatly appreciate your trust in us, especially since you haven't heard of us before. We strive to provide beautiful arrangements and top-notch customer service at an affordable price, so we're delighted to hear that you were happy with the price and free delivery. We can't wait to serve you again in the future. Thank you once again for choosing B&M Flowers!

Posted 1 year ago

“The flowers were lovely,but Royal Mail tried delivering them to the wrong address,so they were a day late. Not good enough for fresh flowers.”

Helpful Report

Posted 1 year ago

Dear Elaine, Thank you so much for your 4-star rating of B&M Flowers. We truly appreciate your feedback. We apologise for the inconvenience caused by the delivery mishap with Royal Mail. We understand how important it is to receive fresh flowers on time, and we're sorry that you had to experience a one-day delay. We'll make sure to address this issue with our delivery service provider to prevent any future occurrences. Nevertheless, we are delighted to hear that you found the flowers lovely. We strive to provide our customers with beautiful and fresh floral arrangements, and your positive feedback means a lot to us. Thank you again for choosing B&M Flowers. We value your support and hope to serve you better next time. Best regards, Rosie

Posted 1 year ago

“Easy website, good choice. Flowers delivered on time and receipient very pleased. Thankyou.”

Helpful Report

Posted 1 year ago

Thank you so much for giving us a delightful 5-star rating! We truly appreciate your kind words and support for B&M Flowers. We are delighted to hear that our easy-to-use website and wide selection of flowers suit your needs perfectly. Your feedback means a lot to us, and we are grateful for the opportunity to serve you. Once again, thank you for choosing B&M Flowers. We look forward to assisting you with your floral needs in the future! Best regards, Rosie

Posted 1 year ago

“Arrived on time and we're fresh and pretty”

Helpful Report

Posted 1 year ago

Dear Deborah, thank you so much for your kind words and for giving B&M Flowers a perfect 5-star rating. We truly appreciate your support and it means a lot to us. We are thrilled to hear that your flowers arrived on time and were fresh and pretty. It is our utmost priority to ensure the highest quality and freshness of our products, so your satisfaction is very important to us. We look forward to serving you again in the future and providing you with more beautiful and fresh floral arrangements. Thank you once again for choosing B&M Flowers! Warm regards, Katie

Posted 1 year ago

“very nice and fast”

Helpful Report

Posted 1 year ago

Dear Joline, thank you so much for your amazing 5-star rating of B&M Flowers! We greatly appreciate your support and are thrilled to hear that you had a very nice and fast experience with us. Our team works hard to provide excellent service and ensure that our customers are satisfied. If there's anything else we can do for you, please don't hesitate to reach out. Warm regards, Katie

Posted 1 year ago

“Have purchased before, and had no problems, ordered flowers with free teady and chocolates for a new mum who said they made her day. Delivery was next day as planned.”

Helpful Report

Posted 1 year ago

Thank you, Irene, for your fantastic 5-star rating of B&M Flowers! We truly appreciate your ongoing support as a repeat customer. We are delighted to hear that your recent purchase, which included flowers along with a complimentary teddy bear and chocolates, brought joy to the new mum. It warms our hearts to know that our products made her day. We are dedicated to providing prompt and reliable delivery services, so we are thrilled that your order arrived as scheduled the next day. Once again, thank you for choosing B&M Flowers. We look forward to serving you again in the future!

Posted 1 year ago

“Very good value for money.”

Helpful Report

Posted 1 year ago

Dear Kelvin, thank you so much for your outstanding 5-star rating of B&M Flowers! We are thrilled to hear that you had a wonderful experience with us. Your high praise means a lot to our team and serves as an encouragement to keep striving for excellence. Once again, thank you for choosing B&M Flowers and for taking the time to share your positive feedback. We look forward to serving you again in the future! Best regards, Katie

Posted 1 year ago

“I would definitely use BM Flowers again." Good value and very easy to use the website page ..”

Helpful Report

Posted 1 year ago

Thank you so much, Yvonne, for your fantastic 5-star rating of B&M Flowers! We are thrilled to hear that you had a great experience with us. We truly appreciate your support and kind words. We are glad to know that you found our website page easy to use. We believe in providing our customers with a seamless online shopping experience. Your satisfaction is of utmost importance to us, and we strive to offer excellent value for your money. We are delighted to hear that you would definitely use BM Flowers again. We can't wait to serve you again in the future and provide you with more beautiful blooms and exceptional service. Thank you once again for choosing B&M Flowers and for taking the time to share your positive feedback. We look forward to serving you again soon! Warm regards, The B&M Flowers Team

Posted 1 year ago

“I Have used B&M flowers a few times now, and the people that have received them have always been very pleased with the flowers and gift of the Cuddly Bear that I have sent them. I find the B&M Flowers site very easy to use and have never had any problems with ordering from them. I highly recommend B&M Flowers and will definitely be back in the future whenever I need any flowers. Thank You.”

Helpful Report

Posted 1 year ago

Dear Miss Lidstone, thank you so much for taking the time to rate us with 5 stars! We truly appreciate your kind words and support. We are thrilled to hear that the people who received our flowers and cuddly bear were delighted with their gifts. Once again, thank you for your positive feedback and for choosing B&M Flowers! Best wishes, Rosie

Posted 1 year ago

“This is my first time of usingB & M and I am very pleased with the easy way of booking and the choice of flowers.”

Helpful Report

Posted 1 year ago

Dear Pamela,Thank you so much for awarding B&M Flowers with a fantastic 5-star rating! We are thrilled to hear that you had a positive experience using our services.

Posted 1 year ago

“Ordered evening before of my family members anniversary delivered at 11.30 next day beautiful roses and Lilly's excellent service”

Helpful Report

Posted 1 year ago

Hi Mrs Heald, thank you so much for your wonderful 5-star rating of B&M Flowers! We are thrilled to hear that you had a great experience with us and that our service met your expectations. Thank you again for choosing B&M Flowers. We truly appreciate your feedback and look forward to serving you again in the future. Best regards, Katie

Posted 1 year ago

“The recipient said they were very happy with the flowers.”

Helpful Report

Posted 1 year ago

Thank you so much for your amazing 5-star review of B&M Flowers! We truly appreciate your kind words and are thrilled to hear that you had such a wonderful experience with us. Warm regard, Katie

Posted 1 year ago

B&M Flowers is rated 4.8 based on 10,290 reviews