B&M Flowers Reviews

Name: B&M Flowers
Rating: 4.79

4.8 Rating 10,290 Reviews

96 %

of reviewers recommend B&M Flowers

4.8

Based on 10,290 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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enquiries@bmflowers.co.uk

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B&M Flowers 5 star review on 29th January 2025

594

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very confusing when adding delivery address as it is unclear as to whether or not there is a message card in the order. Only confirmed when an e-mail is received. Be better to have a clear indication of what is exactly being purchased.”

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Posted 8 months ago

Thank you for your feedback regarding the website. We are sorry for any inconvenience caused while placing your order with us. Our aim is to provide a stress-free order process for our customers, so this is disappointing to hear. I will feed this back to our team.

Posted 8 months ago

“Brilliant service as always. Thank you”

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Posted 8 months ago

Dear Susan, thank you so much for giving B&M Flowers a fantastic 5-star rating! We truly appreciate your kind words and continuous support. Brilliant service as always. Thank you for being a loyal customer! We are thrilled to have you as part of our flower-loving family. Your satisfaction means the world to us, and we look forward to providing you with exceptional service for many years to come. Once again, thank you for your glowing review and for choosing B&M Flowers. Warm regards, Tom

Posted 8 months ago

“My daughter was very pleased with her flowers and birthday box. It was a surprise for her and it made her birthday, especially being delivered on the day Thank you x”

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Posted 8 months ago

Dear Barbara, thank you so much for your wonderful 5-star rating of B&M Flowers! We truly appreciate your feedback and are thrilled to hear that your daughter was delighted with her flowers and birthday box. We are overjoyed to know that our surprise delivery on her special day made her birthday even more memorable. Your kind words mean the world to us. Thank you once again for choosing B&M Flowers. We appreciate your support and look forward to serving you again in the future! Warm regards, Katie

Posted 8 months ago

“I was really pleased the order arrived on the day I selected.”

Helpful Report

Posted 8 months ago

Thank you so much for awarding us with a fantastic 5-star rating! We greatly appreciate your kind words and support. Once again, we sincerely thank you for choosing B&M Flowers and for taking the time to share your positive experience. We value your trust in us and look forward to serving you again in the future. Warm regards, Rosie

Posted 8 months ago

“Flowers arrived on time, well packaged & in good condition.”

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Posted 8 months ago

Thank you so much for awarding B&M Flowers with a stellar 5-star rating! We greatly appreciate your positive feedback and are thrilled to hear that your flowers arrived on time, well-packaged, and in good condition. Once again, thank you for your generous review. We look forward to serving you again soon! Warmest regards, The B&M Flowers Team

Posted 8 months ago

“Flowers were for my mum’s birthday when I couldn’t be there. She was thrilled with them.”

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Posted 8 months ago

Dear Catherine, thank you so much for your delightful 5-star rating of B&M Flowers. We really appreciate your kind words and are thrilled to hear that the flowers brought joy to your mother on her birthday. It means a lot to us that we could play a small part in making her day special, especially when you couldn't be there. We hope that the beautiful memories created will continue to bloom in your hearts. Kind regards, Rosie

Posted 8 months ago

“I ordered a large bouquet of flowers and was very disappointed when ten carnations turned up. If this is large I dread to think how many you would get in a small bouquet. Will not be buying this way again.”

Helpful Report

Posted 8 months ago

Dear Sally, thank you so much for taking the time to provide us with your feedback on your recent experience with B&M Flowers. We truly appreciate your honesty and value your input. We are saddened to hear that our flowers have left you feeling disappointed- this certainly isn't our intention! We make it our aim to get the best flowers for you. Once again, we apologize for any frustration this may have caused you, and we genuinely appreciate your understanding and willingness to share your thoughts. We hope for another opportunity to serve you better in the future. Warmest regards, B&M Flowers

Posted 8 months ago

“Excellent high quality flowers, beautiful colours, very beautifully received”

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Posted 8 months ago

Dear Dawn, thank you so much for taking the time to leave us a 5-star rating for B&M Flowers! We truly appreciate your kind words. Warm regards, The B&M Flowers Team

Posted 8 months ago

“I ordered 2 different fresh flower deliveries. 1 sunflower mix last month . This month a peonies n stocks . Both were gifts and also on both you can upsoze to medium for £5 each. well worth it . Both people I sent to loved them. And here are post the pics they sent me of the flowers . 👍🩷 Just beautiful. And the mixed sunflower bouquet my friend said filled 2 vases ! I added the upside £5 to medium . 5 🌟 😍”

B&M Flowers 5 star review on 17th June 2024

Helpful Report

Posted 8 months ago

Dear Sunita, Thank you so much for your fantastic 5-star rating of B&M Flowers! We are thrilled to hear that both the sunflower mix and peonies and stock deliveries were loved by the recipients. It's wonderful to know that the medium upsizing option was well worth it. Best regards, Ellie

Posted 8 months ago

“The delivery was prompt, they were fresh and looked lovely.. I'd use again”

Helpful Report

Posted 8 months ago

Dear Rebecca, thank you for awarding us with a fantastic 5-star rating for your experience with B&M Flowers. We truly appreciate your kind words and are ecstatic that you found our delivery to be prompt and the flowers to be fresh and lovely. We are delighted to have provided you with a satisfactory experience, and we would be more than happy to assist you again in the future. Thank you once again for choosing B&M Flowers. Best regards, B&M Flowers Team

Posted 8 months ago

“Thanks delivered on time & auntie very pleased with her birthday flowers”

Helpful Report

Posted 8 months ago

Dear Danielle, thank you so much for giving B&M Flowers a 5-star rating! We are truly grateful for your support and are thrilled to hear that your auntie was delighted with her birthday flowers. We take pride in our prompt delivery service and it brings us joy to know that your order arrived on time. Your kind words made our day and we genuinely appreciate your feedback. We look forward to serving you again soon! Best regards, B&M Flowers

Posted 8 months ago

“My sister was very happy with the flowers for her 50 th wedding anniversary.”

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Posted 8 months ago

Dear Margaret, Thank you so much for taking the time to leave us a 5-star rating for B&M Flowers! We truly appreciate your kind words and support. We are thrilled to hear that your sister was very happy with the flowers for her 50th wedding anniversary. It means a lot to us to be a part of such special occasions and to help make them memorable. Once again, thank you for choosing B&M Flowers and for sharing your positive experience. We look forward to serving you again in the future! Best regards, Tom

Posted 8 months ago

“Great bunch of flowers.deliverd on time & in good condition.”

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Posted 8 months ago

Dear Ray, thank you so much for your fabulous 5-star rating of B&M Flowers! We are thrilled to hear that you had a great experience with us. We are glad you loved the bunch of flowers, and we take pride in delivering them on time and in good condition. Your satisfaction is our top priority, and we couldn't be happier to have met your expectations. Once again, thank you for choosing B&M Flowers. We greatly appreciate your support and look forward to serving you again in the future. Best regards, Rosie

Posted 8 months ago

“Bought for a friend's birthday, beautiful bouquet,and the little free cake was just lovely, excellent value for money, would definitely use again.”

B&M Flowers 5 star review on 15th June 2024

Helpful Report

Posted 8 months ago

Thank you so much for your fantastic 5-star rating and for taking the time to review B&M Flowers! We're thrilled to hear that you were pleased with the beautiful bouquet you bought for your friend's birthday. It's lovely to know that our little free cake was an additional touch you enjoyed. We aim to provide excellent value for money, and we're thrilled that you found it to be the case. We greatly appreciate your kind words and your willingness to use our services again. We look forward to serving you in the future!

Posted 8 months ago

“Sent the flowers to my sister who sent me a photo they were lovely received next day”

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Posted 8 months ago

Dear Hazel, thank you so much for choosing B&M Flowers and taking the time to rate us with five stars! We truly appreciate your support and are delighted to hear that you were satisfied with our service. Once again, thank you for entrusting us with your floral needs. We sincerely appreciate your feedback and look forward to serving you again in the future. Warm regards, B&M Flowers

Posted 8 months ago

“Great flowers and card. My mum loved them, and they really made her birthday.”

Helpful Report

Posted 8 months ago

Thank you so much for your fantastic 5-star rating of B&M Flowers! We appreciate your kind words and are thrilled to hear that your mum loved the flowers and card we delivered on her birthday. It warms our hearts to know that our products made her special day even more memorable. Best regards, B&M Flowers

Posted 8 months ago

“Amazing they loved the flowers. Well pleased”

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Posted 8 months ago

Dear Andrew, thank you so much for taking the time to give B&M Flowers a 5-star rating! We sincerely appreciate your kind words and feedback. Warmest regards, Rosie

Posted 8 months ago

“Excellent service, excellent quality. Very pleased.”

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Posted 8 months ago

Dear Carolyn, thank you so much for your amazing 5-star rating of B&M Flowers. We truly appreciate your kind words and are thrilled to hear that you found our service excellent and the quality of our flowers outstanding. Your satisfaction means the world to us, and we're overjoyed that we were able to meet your expectations. Once again, thank you for choosing B&M Flowers. We look forward to serving you again and providing you with nothing but the best. Warm regards, Katie

Posted 8 months ago

“Arrived on time and flowers were beautiful”

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Posted 8 months ago

Thank you so much, Sandra, for your fantastic 5-star rating and review of B&M Flowers! We truly appreciate your kind words and are thrilled to hear that your order arrived on time and the flowers were absolutely beautiful. It brings us great joy to know that our efforts to provide exceptional service and stunning floral arrangements are being enjoyed by our valued customers like yourself. We are grateful for your support and hope to have the pleasure of serving you again in the future.

Posted 8 months ago

“Arrived promptly beautiful flowers thank you”

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Posted 8 months ago

Dear Barbara, thank you so much for your glowing 5-star rating of B&M Flowers! We truly appreciate your kind words and feedback. Once again, we cannot thank you enough for choosing B&M Flowers and for taking the time to share your positive experience. Your satisfaction means the world to us. Should you need our services in the future, please don't hesitate to reach out to us. Warm regards, The B&M Flowers Team

Posted 8 months ago

B&M Flowers is rated 4.8 based on 10,290 reviews