B&M Flowers Reviews

Name: B&M Flowers
Rating: 4.79

4.8 Rating 10,290 Reviews

96 %

of reviewers recommend B&M Flowers

4.8

Based on 10,290 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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enquiries@bmflowers.co.uk

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B&M Flowers 5 star review on 29th January 2025

594

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order Able to up size bunch Delivered next day Will use again”

Helpful Report

Posted 8 months ago

Thank you so much for giving B&M Flowers a fantastic 5-star rating! We truly appreciate your support and are delighted to hear that you found our services easy to order, with the ability to upsize your chosen bunch and enjoy next-day delivery. Your satisfaction means a lot to us, and we can't wait to serve you again in the future. Thank you again for choosing B&M Flowers! Best regards, B&M Flowers Team

Posted 8 months ago

“The flowers were so pretty which I got for a friend. She liked them very much!”

Helpful Report

Posted 8 months ago

Thank you so much for your glowing 5-star review of B&M Flowers! We truly appreciate your kind words and support. We are delighted to hear that the flowers you purchased for your friend were a hit! We always strive to provide our customers with the most beautiful and high-quality floral arrangements, and we are thrilled that she loved them so much. Once again, thank you for choosing B&M Flowers. We look forward to serving you again in the future! Best regards, B&M Flowers

Posted 8 months ago

“The person receiving the flowers said that they were lovely”

Helpful Report

Posted 8 months ago

Dear Ms Robinson, Thank you so much for your wonderful 4-star rating and for choosing B&M Flowers! We genuinely appreciate your support and are thrilled to know that the person receiving the flowers found them lovely. It's always our aim to provide beautiful and high-quality floral arrangements that bring joy to the recipient. If you have any further feedback or inquiries, please don't hesitate to reach out. Thank you again for choosing B&M Flowers and for being such a valued customer. Warm regards, Katie

Posted 8 months ago

“Well pleased with the flowers and service again.”

Helpful Report

Posted 8 months ago

Dear Susan, Thank you so much for your glowing 5-star rating of B&M Flowers! We truly appreciate your kind words and your continued loyalty to our shop. We are thrilled to hear that you were well pleased with both the flowers and service once again. Our goal is to always provide the best floral arrangements and top-notch customer service, and it brings us great joy to know that we have achieved that for you. Warm regards, B&M Flowers Team

Posted 8 months ago

“Excellent website, easy to follow, free delivery and quick checkout.”

Helpful Report

Posted 8 months ago

Dear Darren, thank you so much for taking the time to give us a 5-star rating! We greatly appreciate your kind words and are thrilled to hear that you had a positive experience with B&M Flowers. We're glad you found our website excellent and easy to follow, and we're even more pleased that you enjoyed the benefits of free delivery and a quick checkout process. It's customers like you who make our job so fulfilling. Once again, thank you for choosing B&M Flowers. We hope to have the opportunity to serve you again in the future! Best regards, Rosie

Posted 8 months ago

“First time I've used B&M Flowers. The price was right ,flowers looked good and I didn't place my order unto 9.30pm on Friday night. They were delivered the next morning!(Saturday) My delighted recipient msg me at 10 21 am to say how beautiful they were! And they live in the middle of nowhere!!!!!! This service is excellent, I will be using B& M flowers again and wholeheartedly recommend them”

Helpful Report

Posted 8 months ago

Dear Ann, thank you so much for your outstanding 5-star rating and for choosing B&M Flowers! We greatly appreciate your kind words and feedback. We are thrilled to hear that your first experience with us was such a success. Our team works hard to provide the best service and ensure that our prices are competitive without compromising quality. Once again, thank you for choosing B&M Flowers and taking the time to leave us such a positive review! Best regards, The B&M Flowers Team

Posted 8 months ago

“Sent flowers for my aunts birthday and she just loved them.”

Helpful Report

Posted 8 months ago

Dear Carol, thank you so much for giving B&M Flowers a well-deserved 5-star rating! We are thrilled to hear that your aunt loved the flowers you sent for her birthday. Thank you again for choosing B&M Flowers. We appreciate your support and look forward to serving you again in the future. Best regards, Katie

Posted 8 months ago

“The flowers very good value for money. They were delivered on time in excellent condition. I will use this service again.”

Helpful Report

Posted 8 months ago

Dear Denise, thank you so much for your wonderful 5-star rating of B&M Flowers! We truly appreciate your support and are thrilled to hear that you had a great experience with us. We strive to provide the best value for money, and it's fantastic to know that you found our flowers to be of great value. Warm regards, Tom

Posted 8 months ago

“Ordered flowers for next day delivery. They arrived tje next afternoon, beautiful, fresh and much more than I expected. Very happy.”

Helpful Report

Posted 8 months ago

Thank you so much for taking the time to leave us a 5-star review for B&M Flowers! We greatly appreciate your kind words and positive feedback. We're thrilled to hear that you ordered flowers for next-day delivery and they arrived the next afternoon, exceeding your expectations. Our team works diligently to ensure that our flowers are not only beautiful but also fresh, so it's wonderful to know that you were pleased with them. Once again, thank you for choosing B&M Flowers. We look forward to serving you again soon! Best regards, Katie

Posted 8 months ago

“Flowers arrived and had message to say they were beautiful”

Helpful Report

Posted 8 months ago

Dear Theresa, thank you so much for taking the time to give us a 5-star rating for B&M Flowers! We truly appreciate your kind words and support. Once again, thank you for choosing B&M Flowers. We look forward to serving you again in the future. Best regards, Rosie

Posted 8 months ago

“Easy to order, was updated all the time about delivery, and the recepients loved them”

Helpful Report

Posted 8 months ago

Thank you so much, Christopher, for your fantastic 5-star rating of B&M Flowers! We genuinely appreciate your kind words and are thrilled to hear about your positive experience. We pride ourselves on making the ordering process easy and convenient for our valued customers. It's delightful to know that you found it easy to order and enjoyed being updated about the delivery status. We strive to keep our customers informed every step of the way. Most importantly, we are absolutely delighted to hear that the recipients loved the flowers! Thank you once again for choosing B&M Flowers, and we look forward to serving you again in the future.

Posted 8 months ago

“My Mum was really pleased with the flowers I sent her”

Helpful Report

Posted 8 months ago

Dear Natalie, thank you so much for your 5-star rating of B&M Flowers! We truly appreciate your positive feedback and are thrilled to hear that you had a wonderful experience with us. We are delighted to know that your mum was really pleased with the flowers you sent her. It brings us great joy to be a part of making such special moments even more memorable. Thank you once again for choosing B&M Flowers. We value your support and look forward to serving you in the future. Warmest regards, Tom

Posted 8 months ago

“I use m and s normally,but this company was fantastic,ordered 21.30 Friday were delivered Saturday lunchtime,will definitely be buying from here in future”

Helpful Report

Posted 8 months ago

Dear James, thank you so much for your amazing 5-star rating of B&M Flowers! We truly appreciate your support and are ecstatic to hear that you had a fantastic experience with us. It's truly rewarding to surpass the expectations of customers like you. Thank you once again for choosing B&M Flowers, and we look forward to serving you again soon! Best regards, The B&M Flowers Team

Posted 8 months ago

“The flowers were a gift and a lovely surprise for recipient, she said they were beautiful and a large stem was put in to keep them upright. Thank you”

Helpful Report

Posted 8 months ago

Dear Tracy, thank you so much for your glowing 5-star review of B&M Flowers! We truly appreciate your feedback and are absolutely thrilled that the flowers were a delightful surprise for the recipient. It warms our hearts to hear that she found them beautiful, and we're glad the large stem was included to keep them upright. Your kind words mean a lot to us, and we're genuinely grateful for your support. We hope to have the pleasure of serving you again in the near future! Warmest regards, Katie

Posted 8 months ago

“My mam was over the moon with her flowers for her 70th birthday quick and easy to order and delivered on time perfect this is the 2nd time I've used b&m flowers and will definitely use them again”

B&M Flowers 5 star review on 9th June 2024

Helpful Report

Posted 8 months ago

Thank you so much for your wonderful 5-star rating of B&M Flowers! We truly appreciate your support and feedback. We are thrilled to hear that your mother was over the moon with her flowers for her 70th birthday. It brings us immense joy to know that our quick and easy ordering process and on-time delivery made the occasion even more special. We are delighted that this is the 2nd time you have chosen B&M Flowers, and we are honoured to have earned your trust and loyalty. We can't wait to serve you again in the future! If there's anything else we can assist you with, please don't hesitate to reach out to us. Warmest regards, B&M Flowers

Posted 8 months ago

“I did not get to see the flowers, but they arrived on time.”

Helpful Report

Posted 8 months ago

Thank you so much for taking the time to leave us a 4-star rating! We truly appreciate your feedback and support. We are glad to hear that your flowers arrived on time, even though you didn't get a chance to see them personally. At B&M Flowers, we strive to ensure timely and reliable delivery, so it's wonderful to know that we met your expectations in this regard. Please do not hesitate to reach out if you have any further questions or if there is anything else we can assist you with. We value your patronage and hope to serve you again in the future. Thank you once again for choosing B&M Flowers! Warm regards, Rosie

Posted 8 months ago

“Lovely flowers & incredibly speedy delivery, thank you!”

Helpful Report

Posted 8 months ago

Dear Helen, thank you so much for your amazing 5-star rating of B&M Flowers! We're thrilled to hear that you loved our lovely flowers and appreciated the incredibly speedy delivery. Once again, thank you for choosing B&M Flowers, and we look forward to serving you again in the future. Best regards, Rosie

Posted 8 months ago

“The flowers were sent as a birthday present for my mum . She absolutely loved them and was really pleased to receive them . She actually assumed they were from Marks and Spencer as they were as good ( if not better ) than the usual ones I send her each year .”

Helpful Report

Posted 8 months ago

Thank you so much for your wonderful 5-star rating of B&M Flowers! We truly appreciate your kind words and are thrilled to hear that your mum adored the birthday present. It warms our hearts to know that she was not only pleased to receive the flowers, but also compared their quality to those from Marks and Spencer. We are honored to have surpassed your expectations and look forward to serving you again in the future.

Posted 8 months ago

“They made her day!!”

Helpful Report

Posted 8 months ago

Dear Paula, thank you so much for your wonderful 5-star rating of B&M Flowers! We truly appreciate your kind words and support. We are incredibly grateful for your trust in our services and we look forward to serving you again in the future. If there's anything else we can assist you with, please don't hesitate to let us know. Thank you once again for choosing B&M Flowers! Warm regards, Rosie

Posted 8 months ago

“Very happy 😊.”

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Posted 8 months ago

Dear Mrs Jones, Thank you so much for your generous 5-star rating of B&M Flowers. We appreciate your support and are thrilled to hear that you had a positive experience with us. Sincerely, Katie

Posted 8 months ago

B&M Flowers is rated 4.8 based on 10,290 reviews