B&M Flowers Reviews

Name: B&M Flowers
Rating: 4.79

4.8 Rating 10,290 Reviews

96 %

of reviewers recommend B&M Flowers

4.8

Based on 10,290 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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Email:

enquiries@bmflowers.co.uk

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B&M Flowers 5 star review on 29th January 2025

594

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient service”

Helpful Report

Posted 4 months ago

Thank you for your feedback! We're glad to hear that you found our service very efficient. Your satisfaction is important to us, and we look forward to serving you again soon!

Posted 4 months ago

“Really pleased, beautiful flowers, delivered as requested well packaged. Will definitely use you again and recommend you”

Helpful Report

Posted 4 months ago

Hello Jane, Thank you so much for your wonderful feedback! We're thrilled to hear that you were pleased with the beautiful flowers and that they were delivered as requested and well-packaged. Your recommendation means a lot to us, and we can’t wait to assist you again in the future!

Posted 4 months ago

“Beautiful flowers gratefully received Thankyou”

Helpful Report

Posted 4 months ago

Thank you for your lovely feedback! We're so glad to hear that the flowers were beautifully received. Your appreciation means a lot to us, and we look forward to serving you again soon!

Posted 4 months ago

“Went well, a little disappointing that one is dragged to include a printed message (though a recorded one is free) but great value on the pricing for flowers and delivery. I would like to be able to see pictures of the different sizes of each bunch before ordering.”

Helpful Report

Posted 4 months ago

Hello Kavita, Thank you for your feedback! We're glad to hear that your overall experience went well and that you found our pricing for flowers and delivery great value. We appreciate your suggestion regarding the printed messages and the desire to see pictures of the different sizes before ordering; we'll definitely take this into consideration for future improvements. Your insights are valuable to us, and we look forward to serving you again!

Posted 4 months ago

“Always fabulous flowers of excellent quality and delivered promptly I’ve bought many bouquets from b&m and will continue to do so”

Helpful Report

Posted 4 months ago

Thank you for your fantastic feedback! We’re delighted to hear that you consistently enjoy our fabulous flowers and excellent quality. Your loyalty means so much to us, and we look forward to providing you with beautiful bouquets for many more occasions to come!

Posted 4 months ago

“Lovely flowers delivered on date requested. Well done!!”

Helpful Report

Posted 4 months ago

Thank you for your kind words! We’re thrilled to hear that the flowers were lovely and delivered on the requested date. Your satisfaction means a lot to us, and we appreciate your support. We look forward to serving you again soon!

Posted 4 months ago

“Arrived on time and the recipient was delighted with them.”

Helpful Report

Posted 4 months ago

Hello Christine, Thank you for your feedback! We're so glad to hear that the flowers arrived on time and that the recipient was delighted with them. Your support means a lot to us, and we look forward to helping you celebrate more special moments in the future!

Posted 4 months ago

“The service from B&M flowers was amazing, arrived on time and were lovely. Would definitely use again.”

Helpful Report

Posted 4 months ago

Thank you for your wonderful feedback! We’re thrilled to hear that you had an amazing experience with our service and that the flowers arrived on time and looked lovely. Your satisfaction is our priority, and we can’t wait to assist you again in the future!

Posted 4 months ago

“They were a gift for a friend, she was delighted.”

B&M Flowers 5 star review on 27th September 2024

Helpful Report

Posted 4 months ago

Hello Penelope, Thank you for your feedback! We're so glad to hear that your friend was delighted with her gift. Your support means a lot to us, and we look forward to helping you with more special gifts in the future!

Posted 4 months ago

“First time using B&M and everything was perfect. Flowers arrived on time, and were beautiful. Will definitely use them again.”

Helpful Report

Posted 4 months ago

Thank you for your fantastic feedback! We’re delighted to hear that your first experience with B&M was perfect and that the flowers arrived on time and looked beautiful. We appreciate your support and can’t wait to assist you again in the future!

Posted 4 months ago

“The recipient was very pleased with the bouquet.”

Helpful Report

Posted 4 months ago

Thank you for your feedback! We're so glad to hear that the recipient was very pleased with the bouquet. Your satisfaction is important to us, and we look forward to serving you again soon!

Posted 4 months ago

“Flowers was beautiful very colourful my mum was very happy”

Helpful Report

Posted 4 months ago

Hello Melanie, Thank you for your lovely feedback! We're thrilled to hear that the flowers were beautiful and colorful, and that your mum was very happy with them. Your support means a lot to us, and we look forward to helping you celebrate more special moments in the future!

Posted 4 months ago

“Good fast delivery service”

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Posted 4 months ago

Hello Monica, Thank you for your feedback! We're glad to hear that you appreciated our fast delivery service. Your satisfaction is important to us, and we look forward to serving you again soon!

Posted 4 months ago

“Dreadful service.You didn't include the sympathy card with the flowers ,which I filled in online.Obviously a website issue and lack of quality control.Customer service were dire.DON'T USE.”

Helpful Report

Posted 4 months ago

Hello David, thank you so much for taking the time to provide us with your feedback about your recent experience with B&M Flowers. We truly appreciate customers like you who share their thoughts and help us identify areas where we can improve. We sincerely apologise for the inconvenience caused by not including the sympathy card with the flowers. It seems there might have been a website issue and this was not added to the order. We understand how important such gestures are, especially during difficult times, and we deeply regret any disappointment or sadness this may have caused. Once again, thank you for sharing your experience with us. We sincerely apologise for the inconvenience caused and assure you that we are committed to enhancing our services. Best regards, Katie

Posted 4 months ago

“Great quality flowers, quick service - great when unexpected life things get in the way.”

Helpful Report

Posted 4 months ago

Thank you so much for taking the time to give us a fantastic 5-star rating! We truly appreciate your kind words and are thrilled to hear that you had a positive experience with B&M Flowers. Once again, we sincerely appreciate your feedback and for choosing B&M Flowers. We are more than happy to assist you with any future floral needs you may have. Warm regards, The B&M Flowers Team

Posted 4 months ago

“The flowers were lovely and fresh”

Helpful Report

Posted 4 months ago

Dear Lynda, Thank you so much for giving B&M Flowers a stellar 5-star rating! We truly appreciate your kind words and support. The flowers were absolutely lovely and fresh, and we are thrilled that you enjoyed them. We hope to have the pleasure of serving you again in the future. Best regards, B&M Flowers team

Posted 4 months ago

“I haven't seen the flowers however the recipient was very pleased. Delivery was quoted up to 7.30pm and they arrived at 11.15am, well packaged”

Helpful Report

Posted 4 months ago

Hello Helen, thank you so much for giving B&M Flowers a 5-star rating! We truly appreciate your positive feedback and it means a lot to us. Once again, thank you for your kind words and for choosing B&M Flowers. We hope to have the opportunity to serve you again in the future. Best regards, Katie

Posted 4 months ago

“The flowers were bought as a gift and recipient loved them, especially the colours of the roses. She said they were unique. Thank you v much.”

Helpful Report

Posted 4 months ago

Thank you for your lovely review! We're so happy to hear the recipient loved the flowers, especially the unique colours of the roses. We appreciate your kind words and are glad we could help make the gift special.

Posted 4 months ago

“Never disappointed Lovely flowers great service”

Helpful Report

Posted 4 months ago

Dear Helen, thank you so much for taking the time to rate B&M Flowers with 5 stars! We genuinely appreciate your feedback and support. We are thrilled to hear that you were never disappointed and enjoyed both our lovely flowers and great service. Your kind words mean the world to us!

Posted 4 months ago

“Delivered in time with beautiful product all ready for flowering”

Helpful Report

Posted 4 months ago

Thank you so much for taking the time to give us a 4-star rating for B&M Flowers. We truly appreciate your feedback! We are thrilled to hear that your order was delivered on time and that you received a beautiful product ready for flowering. Your satisfaction is our top priority, and we hope to serve you again in the future.

Posted 4 months ago

B&M Flowers is rated 4.8 based on 10,290 reviews