B&M Flowers Reviews

Name: B&M Flowers
Rating: 4.79

4.8 Rating 10,290 Reviews

96 %

of reviewers recommend B&M Flowers

4.8

Based on 10,290 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

enquiries@bmflowers.co.uk

Write Your review

Tell us how B&M Flowers made you happy

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

B&M Flowers 5 star review on 29th January 2025

594

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the second time I've ordered B&M flowers as the first bunch were very gratefully received.”

Helpful Report

Posted 1 year ago

Dear Nikki, thank you so much for your amazing 5-star rating of B&M Flowers! We truly appreciate your feedback and are thrilled to hear that you had a great experience with us. We are delighted to have had the opportunity to serve you again.

Posted 1 year ago

“Easy to order great service”

Helpful Report

Posted 1 year ago

Thank you so much for your wonderful 5 star rating of B&M Flowers! We truly appreciate your kind words and are thrilled to hear that you found our service to be easy to order. Best wishes, Rosie

Posted 1 year ago

“Lovely choice of reasonably priced flowers, website easy to negotiate so a pleasure to order. Hoping the flowers are as good 😊”

Helpful Report

Posted 1 year ago

Dear Pauline, Thank you so much for taking the time to give us a 5-star rating for B&M Flowers! We truly appreciate your kind words and support. It brings us joy to hear that you found our website easy to navigate and that you enjoyed our lovely, reasonably priced flower selection. Once again, thank you for choosing B&M Flowers. We look forward to serving you again in the future! Best regards, Rosie

Posted 1 year ago

“Great service a fabulous range of Flowers, I have used the service many times and have never been disappointed Always told How good the flowers are when I sent them.”

Helpful Report

Posted 1 year ago

Thank you so much for your amazing 5-star rating and for choosing B&M Flowers! We truly appreciate your loyalty and trust in our services. We're thrilled to hear that our fabulous range of flowers and great service have consistently met your expectations. It brings us immense joy to know that your recipients have always been delighted with the quality of our flowers. Thank you again for your continued support, and we look forward to serving you with excellence for many more occasions to come!

Posted 1 year ago

“Didn't even know there was a B&M flowers online!! I ordered flowers on a Sat afternoon for a poorly friend & they were delivered the next day. She immediatley messaged to say they were beautiful .........great service, simple website & I'll def be using them again :)”

Helpful Report

Posted 1 year ago

Dear Claire, thank you so much for your wonderful 5-star rating and the kind words about your experience with B&M Flowers! We're thrilled to hear that your order was delivered promptly and that your friend loved the beautiful flowers. It's great to know that our service and website simplicity met your expectations. Warm regards, Katie

Posted 1 year ago

“Flowers were well packaged, arrived the next day and are blooming beautifully. Thank you”

Helpful Report

Posted 1 year ago

Thank you so much for your outstanding 5-star rating of B&M Flowers! We truly appreciate your feedback and support.

Posted 1 year ago

“Easy to order, fresh and pretty flowers. Arrived on time.”

Helpful Report

Posted 1 year ago

Thank you so much for your outstanding 5-star rating of B&M Flowers! We truly appreciate your feedback and support.

Posted 1 year ago

“Excellent service.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating of B&M Flowers! We truly appreciate your feedback and support.

Posted 1 year ago

“My flower recipient was very happy and sent me a picture of her flower basket… it was beautifully presented and I would order again”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating of B&M Flowers! We truly appreciate your feedback and support.

Posted 1 year ago

“Lovely fresh flowers, little bit different with the stems of straw and eucalyptus. Delivery as arranged. Would use again!!”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating of B&M Flowers! We truly appreciate your feedback and support.

Posted 1 year ago

“Fast delivery. Beautiful flowers”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating of B&M Flowers! We truly appreciate your feedback and support.

Posted 1 year ago

“Lovely bunch of roses”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating of B&M Flowers! We truly appreciate your feedback and support.

Posted 1 year ago

“Flowers were for a loved one to brighten their day after surgery. They did just that! They were absolutely gorgeous as was the little bear and chocs. They were delivered on time and left safely with a neighbour. Will definitely order B&M flowers again, excellent quality, reliable and great value for money! Thank you :-)”

Helpful Report

Posted 1 year ago

Thank you so much for giving B&M Flowers a 5-star rating! We truly appreciate your feedback and are delighted to hear that the flowers, bear, and chocolates brightened your loved one's day after their surgery.

Posted 1 year ago

“Sight very easy to use, have used your company several times and my recipients have always been delighted with the flowers I have sent to them. would most definately recommend your company to anyone who I know would like to order flowers”

Helpful Report

Posted 1 year ago

Thank you so much for your wonderful 5-star rating, Adele! We are thrilled to hear that you had a great experience with B&M Flowers. We truly appreciate your kind words and are thrilled to know that our website is user-friendly. It warms our hearts to hear that our flowers have brought joy to your recipients. Your recommendation means the world to us, and we couldn't be happier that you would recommend our company to others. Thank you once again for your support, and we look forward to serving you and your loved ones in the future!

Posted 1 year ago

“Beautiful flowere, very pleased, will buy again. thank you”

Helpful Report

Posted 1 year ago

Thank you so much for your wonderful 5-star rating of B&M Flowers! We greatly appreciate your kind feedback and are thrilled that you were pleased with the beautiful flowers you received. It's our pleasure to serve you, and we're delighted to hear that you had such a positive experience with us.

Posted 1 year ago

“I have ordered from B and M flowers on numerous occasions for friends and they have always been pleased with the flowers. However this is the fourth occasion the message card was sent blank. i had entered my message when i ordered the flowers but it was omitted for some reason. This does make it difficult for the recipient and for that reason i always check now with my friends to make sure there is a message card and as previously stated this has not always been so.. At Christmas for instance i sent 3 lots of flowers but only 2 arrived with message cards. Although this is annoying I shall continue to use B and M flowers as the flowers are good value. despite my concerns re the message card.”

Helpful Report

Posted 1 year ago

Dear Helen, Thank you so much for your wonderful 5-star rating of B&M Flowers! We truly appreciate your continued support and your kind words about our flowers. We are thrilled to hear that your friends have always been pleased with their floral gifts. We are genuinely sorry for the inconvenience caused by the blank message cards on your previous orders. We apologize for any difficulty this may have caused both you and the recipients. We understand the importance of including a personalized message and we strive to ensure that this is done accurately for every order. Thank you once again for your support and for choosing B&M Flowers. We look forward to serving you again soon!

Posted 1 year ago

“Absolutely amazing service. Fast delivery, great price and will definitely use again, many thanks.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating of B&M Flowers! We truly appreciate your feedback and support.

Posted 1 year ago

“This is our second purchase from B&M, the recipiants were highly delighted, the goods were as described, arrived on time so we will use the service again and recamend them to our friends”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating of B&M Flowers! We truly appreciate your feedback and support.

Posted 1 year ago

Thank you so much for your 5-star rating of B&M Flowers! We truly appreciate your feedback and support.

Posted 1 year ago

“I have no idea what the flowers were like as they were sent as a gift. However, the customer care I had throughout was absolutely fantastic!!”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating of B&M Flowers! We truly appreciate your feedback and support.

Posted 1 year ago

“The flowers were beautiful the thing that let it down was the lack of communication regarding delivery you were left not knowing they had been delivered or when they were likely to be delivered”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to rate B&M Flowers with four stars. We truly appreciate your feedback and are delighted to hear that you found our flowers beautiful. Your satisfaction is our utmost priority, and we're sorry to hear about the lack of communication regarding the delivery. We understand how important it is to be kept informed about the status and estimated time of arrival, and we apologize for any inconvenience caused. We will work on improving our communication process to ensure a better experience for our valued customers like you in the future. Thank you once again for your review and for choosing B&M Flowers. We hope to serve you again in the near future. Best regards, Katie

Posted 1 year ago

B&M Flowers is rated 4.8 based on 10,290 reviews