B&M Flowers Reviews

Name: B&M Flowers
Rating: 4.79

4.8 Rating 10,302 Reviews

96 %

of reviewers recommend B&M Flowers

4.8

Based on 10,302 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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B&M Flowers 5 star review on 29th January 2025

594

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recieved with great glee and thanks. All I saw was a photograph of them but recipient extremely pleased”

Helpful Report

Posted 2 years ago

“Yes it was a nice way to get the flowers delivered a nice touch”

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Posted 2 years ago

“Bought flowers, hope they arrive on time”

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Posted 2 years ago

“Delivered on time in good condition at a reasonable price what more can I say. I'd definitely use them again. My last delivery of flowers from a different company were left on the doorstep for 4hrs before I discovered them and despite the box specifically indicating to be left upright they were just left laying on their side.”

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Posted 2 years ago

“Great value for money”

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Posted 2 years ago

“The flowers were a good standard although one was half size .The card was pathetic and not all writing included. Having said that got a part refund albeit credit but a nice gesture ,wouldn't have used again but after that probably will”

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Posted 2 years ago

“Excellent service and flowers”

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Posted 2 years ago

“My friend was delighted with the flowers and chocolates received. They arrived on time as well ☺️”

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Posted 2 years ago

“very impressed with the flowers and service and free postage was a bonus. I would buy flowers from b&m again.”

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Posted 2 years ago

“Spent £42 on a large bunch of Roses & Lilys for my wife for valentines day plus a box of chocolates What I got was a small bunch of flowers, Roses looked as though they were a couple of days old and 2 lilys. And no chocolates Might as well gone to tescos and purchased 3 bunches and a box of chocolates and spent less The annoying thing is, when phone customer service at B&M to be told that their flower service is nothing to do with them although the same company is wrong Getting nowhere with emailing my complaint”

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Posted 2 years ago

“excellent cant fault a thing everthing perfect”

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Posted 2 years ago

“all very good”

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Posted 2 years ago

“Lovely fresh flowers delivered on time”

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Posted 2 years ago

“Very good service and very nice flowers”

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Posted 2 years ago

“The recipient said the flowers were beautiful, so I would certainly use again”

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Posted 2 years ago

“Great thank you B&M”

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Posted 2 years ago

“Bought for a Valentines day gift for my partner, was not to sure about quality and delivery, my partner absolutely loved the them and the card. Delivery was on time and I could track, fantastic a value,and at a great price. Couldn't be Happier so was She.”

B&M Flowers 5 star review on 14th February 2023

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Posted 2 years ago

“Flowers order 11th to be delivered 13th. They didnt arrive with royal mail 24hr courier until 14th. Apparently NI and Scotland takes an extra day. Flowers lovely arrived in box. I contact BM on 13th and they provided update and voucher for £10 off due to delay.”

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Posted 2 years ago

“Shhhhh! I’ve sent B& M flowers several times! They have been received just as delightedly as Bloom & Wild at twice the price! Great service! But don’t tell everyone! Or my secret is out!!!! Shhhhhhh!”

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Posted 2 years ago

“Easy ordering, delivered in 2 days via Royal mail. Great quality flowers and a great price.”

Helpful Report

Posted 2 years ago

B&M Flowers is rated 4.8 based on 10,302 reviews