B&M Flowers Reviews

Name: B&M Flowers
Rating: 4.79

4.8 Rating 10,295 Reviews

96 %

of reviewers recommend B&M Flowers

4.8

Based on 10,295 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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enquiries@bmflowers.co.uk

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B&M Flowers 5 star review on 29th January 2025

594

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the second time I have used B& M Flowers and they were perfect in every way Delicately boxed and very fresh and beautiful colors were delivered on the day of request Thank you will use them again”

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Posted 1 year ago

“Great flowers at great value”

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Posted 1 year ago

“Easy to use website. Recipient thrilled with the flowers, many still in tight bud. Next day delivery over a bank holiday w/end?! Incredible value for money compared to other sites, and I have been on many.”

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Posted 1 year ago

“Excellent service, no problems at all”

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Posted 1 year ago

“Flowers were received when agreed and the customer was pleased. I think they were really good value and no delivery charges either I certainly would use them again. Ideal for a gift which doesn't cost the earth.”

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Posted 1 year ago

“Excellent service, lovely blooms.B&M flowers are my go to, I won't use anyone else.They have never failed to impress.many thanks.”

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Posted 1 year ago

“Excellent delivery and recipient was very pleased with the flowers.”

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Posted 1 year ago

“I ordered some flowers for my mum last month as a pick me up. They were truly beautiful. Arrive 2 days after ordering them and lasted a long time.”

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Posted 1 year ago

“Arrived quickly, recipient loved them. Would definitely use again.”

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Posted 1 year ago

“Great service arrived in 2 days after purchasing.”

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Posted 1 year ago

“Always use bm flowers”

B&M Flowers 5 star review on 26th August 2023

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Posted 1 year ago

“The bunch of flowers I received had at least 6 flowers less than the advertised medium on the site. Furthermore, the next day delivery turned up so late in the day my parents had gone out for a meal... spoke to some employees via email but essentially fobbed off... live and learn... next time pay the extra tenner and go with Interflora!”

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Posted 1 year ago

“I bought them for a friend she was so pleased with them. They arrived the day after I ordered them. Very happy thank you”

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Posted 1 year ago

“Very prompt delivery and recipient delighted with the flowers.”

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Posted 1 year ago

“It was our 25th wedding anniversary on 12th August 2023 I decided to get her a bunch of red roses and a box of chocolates. They arrived on time and we had a wonderful day. All thanks to B&M Flowers the quality of the flowers was excellent, the service was excellent and I would recommend 100%.”

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Posted 1 year ago

“Great job and definitely right on for price!!”

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Posted 1 year ago

“My auntie called me to say how beautiful her flowers were .they arrived early .”

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Posted 1 year ago

“While my recipient loved the flower/plant - this is the second time I have sent flowers via B&M and the message I carefully composed has not been pulled through on the order. I reported this the second time today to a customer service agent James c who replied several times to tell me there had been no message they could see. This I know but yet I know I put a message so i think it is a technical glitch. I also had the same issue with the third of three bunches of flowers in July but same thing - no we didn't get the message but I know 100 percent I wrote it in the field available. I would like for B&M tech team to see if there is an issue with the message field as that is twice my typed message has not been pulled through to the order.”

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Posted 1 year ago

“Great service as normal”

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Posted 1 year ago

“Very reasonable prices and the bouquets are pitch perfect.”

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Posted 1 year ago

B&M Flowers is rated 4.8 based on 10,295 reviews