B&M Flowers Reviews

Name: B&M Flowers
Rating: 4.79

4.8 Rating 10,290 Reviews

96 %

of reviewers recommend B&M Flowers

4.8

Based on 10,290 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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Email:

enquiries@bmflowers.co.uk

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B&M Flowers 5 star review on 29th January 2025

594

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The recipient was very pleased with the flowers. I did not see them.”

Helpful Report

Posted 7 months ago

Thank you so much for your outstanding 5-star rating of B&M Flowers! We truly appreciate your kind words and support. We are thrilled to hear that the recipient was very pleased with the flowers. Your satisfaction is our utmost priority, and we strive to deliver beautiful arrangements that bring joy to their recipients' faces. Once again, thank you for choosing B&M Flowers. We couldn't be happier to have made your experience a delightful one. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Warmest regards, Rosie

Posted 7 months ago

“Excellent service”

Helpful Report

Posted 7 months ago

Thank you so much, Janet, for taking the time to rate B&M Flowers with a 5-star rating! We greatly appreciate your kind words and recognition of our excellent service. It means a lot to our team. Your satisfaction is our top priority, and we'll continue striving to offer you the very best floral experience. Thank you again for choosing B&M Flowers!

Posted 7 months ago

“Beautiful flowers, delivered on time, recipient was very pleased with them”

B&M Flowers 5 star review on 30th June 2024

Helpful Report

Posted 7 months ago

Thank you so much for your generous 5-star rating! We truly appreciate your feedback and are thrilled to hear that you found our flowers beautiful and well-timed. It brings us immense joy to know that the recipient was pleased with the delivery. Thank you for choosing B&M Flowers, and we hope to serve you again in the future!

Posted 7 months ago

“I have used your online flower delivery service on many occasions and wouldn't use anyone else. 100% satisfaction.”

Helpful Report

Posted 7 months ago

Thank you so much for your wonderful 5-star rating of B&M Flowers! We are thrilled to hear that you have been satisfied with our online flower delivery service. Your kind words truly mean the world to us. We are honored to be your go-to florist and it brings us immense joy to know that we have consistently met your expectations. Your loyalty and trust in our services make all the difference. We couldn't be more grateful for customers like you, who appreciate the quality and reliability we strive to provide. Rest assured, we will continue to work hard to ensure 100% satisfaction with every order you place with us. Once again, thank you for choosing B&M Flowers. We look forward to serving you on many more occasions to come!

Posted 7 months ago

“Really pleased with the quality of the flowers my friend received as a gift from me. Delivered on time and great updates regarding delivery also. Would highly recommended”

Helpful Report

Posted 7 months ago

Dear Helen, thank you so much for your wonderful 5-star rating and for taking the time to leave a review for B&M Flowers. We greatly appreciate your feedback and are thrilled to hear that you were really pleased with the quality of the flowers your friend received as a gift from you. We also take pride in our timely deliveries and providing great updates throughout the delivery process. Your recommendation means a lot to us, and we are grateful for your continued loyalty as a customer. Thank you once again for choosing B&M Flowers. We look forward to serving you again in the future. Best regards, Tom

Posted 7 months ago

“Ok bunch a bit on the small size to be honest but a lot of follage”

Helpful Report

Posted 7 months ago

Dear Mr Brewster, Thank you for taking the time to rate B&M Flowers with 4 stars. We truly appreciate your feedback and are delighted to hear that you were generally satisfied with your experience. We understand your comment about the size of the bunch, and we apologize if it didn't meet your expectations. We always strive to provide the highest quality floral arrangements, and we appreciate your feedback regarding the foliage. Your valuable input will certainly help us improve and enhance our offerings. Once again, we genuinely appreciate your support and thank you for choosing B&M Flowers. We hope to have the opportunity to serve you even better in the future. Warm regards, Tom

Posted 7 months ago

“Quick turnaround and arrived the next day”

Helpful Report

Posted 7 months ago

Dear Alison, thank you so much for your wonderful review and for giving B&M Flowers a 5-star rating! We are absolutely thrilled to hear that you had such a great experience with us. We also appreciate your feedback about our quick turnaround and how your order arrived the next day. It's our goal to provide efficient service while delivering beautiful flowers to our valued customers. Once again, thank you for choosing B&M Flowers and for taking the time to share your positive experience. We look forward to serving you again in the future! Warm regards, B&M Flowers Team

Posted 7 months ago

“Ease of order, quality and affordable flowers.”

Helpful Report

Posted 7 months ago

Dear Ann,Thank you so much for your wonderful 5-star rating and kind review of B&M Flowers! We greatly appreciate your feedback and are thrilled to hear that you found our ordering process to be easy and our flowers to be of high quality and affordable. At B&M Flowers, we strive to provide a seamless and hassle-free ordering experience, along with the freshest and most beautiful flowers at a price that suits your budget. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations. Thank you once again for your support and for taking the time to share your positive experience. We look forward to serving you again in the future! Best regards, B&M Flowers

Posted 7 months ago

“Very good and easy way to send flowers and resonable prices”

Helpful Report

Posted 7 months ago

Dear Linda, Thank you so much for taking the time to rate B&M Flowers with a wonderful 5-star review! We truly appreciate your support and are thrilled to hear that you had such a positive experience with us. Once again, thank you for your kind words and for choosing B&M Flowers. We look forward to serving you again in the future. Best regards, Rosie

Posted 7 months ago

“Sent the flowers to a friend as a thank you for recent gift she said they were fabulous Thank you”

Helpful Report

Posted 7 months ago

Dear Mrs Garrett, Thank you so much for taking the time to give us a 5-star rating for B&M Flowers. We truly appreciate your kind words and recommendation. We are thrilled to hear that you sent the flowers to your friend as a thank you for a recent gift, and that she found them fabulous. It warms our hearts to know that our flowers brought joy and happiness to both you and your friend. Once again, thank you for choosing B&M Flowers. We look forward to serving you again in the future. Warmest regards, Tom

Posted 7 months ago

“Excellent web site, lots of choice in bouquets and very competitively priced.”

Helpful Report

Posted 7 months ago

Dear Terry, Thank you so much for your incredibly kind words and for giving B&M Flowers a 5-star rating! We truly appreciate your feedback and are thrilled to hear that you had such a positive experience with us. Please do not hesitate to reach out to us if you have any further inquiries or if there's anything else we can assist you with. We truly value your support and hope to serve you again in the future! Warm regards, Rosie

Posted 7 months ago

“I was so delighted that your website was so easy to order flowers on and that delivery was free! What a joy after struggling to order flowers on other sites”

Helpful Report

Posted 7 months ago

Thank you so much for your kind five-star rating of B&M Flowers! We sincerely appreciate your feedback and are thrilled to hear that you had a delightful experience ordering flowers on our website. Warm regards, B&M Flowers Team

Posted 7 months ago

“Placing the order was not straightforward due to an over helpful chat bot. Everything else was perfect”

Helpful Report

Posted 7 months ago

Thank you for your feedback regarding the website. We are sorry for any inconvenience caused while placing your order with us. Our aim is to provide a stress-free order process for our customers, so this is disappointing to hear. I will feed this back to our team.

Posted 7 months ago

“Beautiful flowers quick delivery for a good price. Will use again”

Helpful Report

Posted 7 months ago

Thank you so much, Victoria, for your wonderful 5-star rating of B&M Flowers! We truly appreciate your kind words and are thrilled to hear that you found our flowers beautiful, the delivery quick, and the price reasonable. We're glad to have met your expectations and can't wait to serve you again in the future. Thank you for choosing B&M Flowers!

Posted 7 months ago

“My daughter was thrilled with her flowers ⭐️”

Helpful Report

Posted 7 months ago

Dear Lily, Thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your kind words about B&M Flowers. We're thrilled to hear that your daughter was delighted with her flowers. ⭐️ If there's anything else we can assist you with in the future, please don't hesitate to let us know. It was a pleasure serving you!

Posted 7 months ago

“The person who received the flowers said they were lovely”

Helpful Report

Posted 7 months ago

Dear Ms Robinson, Thank you so much for your wonderful 4-star rating of B&M Flowers! We truly appreciate your continued support and loyalty to our business. Your feedback is invaluable to us and helps us strive for excellence in delivering beautiful flower arrangements. Additionally, we are delighted to hear that the person who received the flowers found them to be lovely. Our team always puts in their best efforts to create stunning bouquets that will bring joy and happiness to their recipients. Once again, thank you for being such a loyal customer. We are grateful for your trust in our services and look forward to serving you again in the future. Warm regards, Rosie

Posted 7 months ago

“The flowers were a thank you gift. They were received quickly, faster than I had anticipated, and were apparently beautiful and fresh.”

Helpful Report

Posted 7 months ago

Thank you so much for taking the time to rate us with five stars! We appreciate your kind feedback. We are thrilled to hear that the flowers you ordered from B&M Flowers served as a perfect thank you gift. We always strive to exceed our customers' expectations, and we are glad that we were able to deliver your order even faster than anticipated. Moreover, it brings us immense joy to know that the flowers were not only received promptly but were also described as beautiful and fresh. We take great pride in offering the finest quality blooms to add beauty to every occasion. Once again, we cannot express our gratitude enough for your positive review. We hope to have the opportunity to serve you again in the future. Warmest regards, B&M Flowers

Posted 7 months ago

“I sent these to my nurse in the hospital. She was very happy with them. The service was easy to use and the delivery was amazing.”

Helpful Report

Posted 7 months ago

Thank you so much for your glowing review and the 5-star rating! We truly appreciate your kind words and are thrilled to hear that your nurse loved the flowers you sent. We take pride in providing excellent service that is easy to use, so it's fantastic to know that you found the process seamless. Our team also works hard to ensure timely deliveries, so we're delighted that the flowers were delivered in an amazing manner. Thank you again for choosing B&M Flowers, and we hope to serve you again soon!

Posted 7 months ago

“Flowers delivered perfect condition thanks b&m”

Helpful Report

Posted 7 months ago

Dear Craig, thank you so much for your glowing 5-star rating of B&M Flowers! We truly appreciate your support and are overjoyed to hear that you were satisfied with our services. Thank you once again for choosing B&M Flowers. We are grateful for your trust and look forward to serving you again in the future. Best regards, Katie

Posted 7 months ago

“Good value for money”

Helpful Report

Posted 7 months ago

Thank you, Geraldine, for taking the time to leave a 5-star rating for B&M Flowers! We greatly appreciate your kind words and are thrilled to hear that you found our products and services to be of good value for money. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Posted 7 months ago

B&M Flowers is rated 4.8 based on 10,290 reviews