B&M Flowers Reviews

Name: B&M Flowers
Rating: 4.79

4.8 Rating 10,290 Reviews

96 %

of reviewers recommend B&M Flowers

4.8

Based on 10,290 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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Email:

enquiries@bmflowers.co.uk

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B&M Flowers 5 star review on 29th January 2025

594

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flowers arrived in good condition and as described”

Helpful Report

Posted 5 months ago

Thank you for your feedback! We’re glad to hear that the flowers arrived in good condition and matched your expectations. We appreciate your support and look forward to serving you again soon!

Posted 4 months ago

“Fantastic. Thank you”

Helpful Report

Posted 5 months ago

Thank you for your fantastic feedback! We’re thrilled to hear that you’re satisfied. If you need anything else or have any questions, feel free to reach out. We look forward to serving you again!

Posted 4 months ago

“I always use b&m flowers, and never been disappointed. Excellent value for money”

Helpful Report

Posted 5 months ago

Hello Lorna, Thank you for your wonderful review! We’re so glad to hear that you consistently have a great experience with B&M Flowers and find our value unbeatable. Your loyalty means a lot to us, and we look forward to continuing to serve you with beautiful blooms!

Posted 5 months ago

“Easy to order & was very courteous when I sent a complaint”

Helpful Report

Posted 5 months ago

Thank you for your feedback! We’re glad to hear that you found the ordering process easy and appreciated our courteous response to your complaint. Your satisfaction is important to us, and we’re here to help if you need anything further.

Posted 5 months ago

“Lovely flowers and quick next day delivery ,great choice.”

Helpful Report

Posted 5 months ago

Hello Gary, Thank you for your wonderful feedback! We're delighted to hear that you loved the flowers and appreciated the quick next-day delivery. We’re glad our selection met your expectations. Looking forward to serving you again soon!

Posted 5 months ago

“reasonably priced flowers delivered free of charge following day. Recipient contacted me and was delighted with the nicely boxed flowers”

Helpful Report

Posted 5 months ago

Hello Mrs Purse, Thank you for your kind review! We’re pleased to hear that the flowers were reasonably priced, delivered promptly, and that the recipient was delighted with the nicely boxed arrangement. We appreciate your feedback and look forward to serving you again!

Posted 5 months ago

“Brilliant, as always. The perfect flowers, great quality and value for money, Beautiful, thank you!”

Helpful Report

Posted 5 months ago

Thank you so much for your amazing 5-star rating of B&M Flowers! As always, we are thrilled to hear that you found our flowers brilliant.

Posted 5 months ago

“The flowers arrived during the morning as I asked, the only thing I didn't know was that they came in a box like parcel post, not from a florist. My friend said they looked ok, not in bloom and she would show me a photo when they were. I was happy with the delivery and the service as such, especially as I ordered them late in the evening. Thank you, Patricia Kinchjn”

Helpful Report

Posted 5 months ago

Thank you so much, Patricia, for your wonderful 5-star rating! We sincerely appreciate your loyalty as our valued customer. We are thrilled to hear that the flowers arrived exactly as you requested and that you were pleased with the delivery and service, especially given your late-evening order.

Posted 5 months ago

“Easy to use website, good choice of flower bouquets, excellent communication- well packed beautiful long stemmed flowers in bud with care instructions, thank you B&M sending your flowers has been an outstanding experience. I must also complement you on the great value pricing.”

Helpful Report

Posted 5 months ago

Dear Mrs MacCallum, thank you so much for giving us a 5-star rating for B&M Flowers. We are thrilled to hear that you found our website easy to use and enjoyed the good choice of flower bouquets. We take great pride in ensuring excellent communication and it brings us joy to know that you received our well-packed, beautiful long-stemmed flowers in bud with care instructions. Your kind words mean a lot to us, and we appreciate you taking the time to share your outstanding experience of sending flowers through B&M. Additionally, we are delighted that you found our pricing to be of great value. Thank you once again for your wonderful review and for choosing B&M Flowers. Kind regards, B&M Flowers Team

Posted 5 months ago

“Thanks for giving what you said you would!”

Helpful Report

Posted 5 months ago

Thank you so much, Jeremy, for your fantastic 5-star rating of B&M Flowers! We truly appreciate your kind words and feedback. It means a lot to us that you took the time to share your positive experience with our shop. Thanks for giving what you said you would! We look forward to serving you again in the future. Take care!

Posted 5 months ago

“Excellent service and beautiful flowers”

Helpful Report

Posted 5 months ago

Dear Angharad, thank you so much for your glowing 5-star rating of B&M Flowers! We truly appreciate your kind words and are thrilled to hear that you had an excellent experience with us. Once again, thank you for choosing B&M Flowers. We look forward to serving you again in the future! Warm regards, Rosie

Posted 5 months ago

“These flowers were for a birthday and they were well received and were happy with them.”

Helpful Report

Posted 5 months ago

Dear Ann, thank you so much for giving us a 5-star rating for your experience at B&M Flowers. We truly appreciate your feedback and are thrilled to hear that the flowers you ordered for the birthday were well received and brought happiness. Your satisfaction is our utmost priority, and we are grateful for the opportunity to serve you. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again. Best regards, Rosie

Posted 5 months ago

“prompt delivery will use again”

Helpful Report

Posted 5 months ago

Hello Susan, thank you so much for your generous 5-star rating for B&M Flowers! We appreciate your kind words and support. We are thrilled to hear that you were satisfied with our services, and we are equally delighted that you found our delivery prompt. We look forward to serving you again in the future. Best regards, B&M Flowers Team

Posted 5 months ago

“great service, flowers beautiful and delivered on time”

Helpful Report

Posted 5 months ago

Hello Fiona, thank you so much for taking the time to leave us a wonderful 5-star rating! We are thrilled to hear that you had a positive experience with B&M Flowers. We appreciate your kind words about our great service and are glad that the flowers were beautiful and delivered on time.

Posted 5 months ago

“Great value. Beautiful flowers. Easy ordering and prompt delivery. Highly recommended.”

Helpful Report

Posted 5 months ago

Hello Julie, thank you so much for your fantastic 5-star rating of B&M Flowers! We greatly appreciate your kind words and are thrilled to hear that you had such a positive experience with us.

Posted 5 months ago

“Great value, free delivery, even next day if you place your order before 10am weekdays. Flowers good quality and plenty of bouquets to choose from and add ons like chocolates too.”

Helpful Report

Posted 5 months ago

Dear John, thank you so much for your fantastic 5-star rating of B&M Flowers! We truly appreciate your kind words and continued support as a loyal customer. Thank you once again for your glowing review. We value your business and look forward to serving you again in the future. Best regards, Rosie

Posted 5 months ago

“great service and fresh flowers”

Helpful Report

Posted 5 months ago

Dear Jenny, thank you very much for taking the time to rate us with 5 stars! We appreciate your kind words and are thrilled to hear that you had a great experience with B&M Flowers. Providing great service and ensuring our customers receive fresh flowers is our top priority. Once again, thank you for your support and for choosing our services. We look forward to serving you again in the future! Best regards, Rosie

Posted 5 months ago

“Good selection of flowers, good prices,delivered on date requested. Thank you.”

Helpful Report

Posted 5 months ago

Thank you so much for your amazing 5-star rating of B&M Flowers! We truly appreciate your feedback. We are thrilled to hear that you found our selection of flowers to be good and our prices reasonable. It's also great to know that we delivered your order on the requested date. We take pride in providing quality service to our customers, and your satisfaction means the world to us. Thank you once again for choosing B&M Flowers. We look forward to serving you again in the future.

Posted 5 months ago

“Sent flowers to my niece and she was absolutely delighted. Flowers are beautiful and arrived within less than 48 hours.”

Helpful Report

Posted 5 months ago

Thank you so much for your kind words and for awarding us a 5-star rating! We truly appreciate it. We are thrilled to hear that your niece was absolutely delighted with the flowers we sent. It warms our hearts to know that our beautiful blooms brought joy to her day. Once again, thank you for choosing B&M Flowers. We are grateful for your support and look forward to serving you again in the future. Best regards, Rosie

Posted 5 months ago

“Fantastic, wonderful flowers at a reasonable price!”

Helpful Report

Posted 5 months ago

Hello Tim, thank you so much for taking the time to leave a 5-star rating for B&M Flowers. We greatly appreciate your kind words and support. We are thrilled to hear that you found our flowers fantastic and wonderful. Providing high-quality products at a reasonable price is always our top priority, and we are glad that we could meet your expectations. Once again, thank you for choosing B&M Flowers as your go-to florist. We can't wait to serve you again in the future. Warm regards, Rosie

Posted 5 months ago

B&M Flowers is rated 4.8 based on 10,290 reviews