B&M Flowers Reviews

Name: B&M Flowers
Rating: 4.79

4.8 Rating 10,290 Reviews

96 %

of reviewers recommend B&M Flowers

4.8

Based on 10,290 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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Email:

enquiries@bmflowers.co.uk

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B&M Flowers 5 star review on 29th January 2025

594

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website was difficult to navigate.”

Helpful Report

Posted 8 months ago

Dear Susan, thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your support and we're thrilled to hear that you had a great experience with B&M Flowers. Once again, thank you for your kind words and for choosing B&M Flowers. We look forward to serving you again in the future! Warm regards, Rosie

Posted 8 months ago

“I bought some flowers for my partner. They arrived on time. They were quite limp when opened but they perked up in fresh water. The peonies thrived & are still good however the other flowers were dead in 2 days.”

Helpful Report

Posted 8 months ago

Thank you so much for your 4-star rating and for taking the time to share your experience with B&M Flowers! We're delighted to hear that your flowers arrived on time and that the peonies in particular thrived and are still going strong. We apologize for any disappointment caused by the other flowers that didn't last as long. We appreciate your feedback and will make sure to take it into consideration in order to improve our service. Thank you for choosing B&M Flowers, and we hope to have the opportunity to serve you again in the future.

Posted 8 months ago

“Well received by recipient.”

Helpful Report

Posted 8 months ago

Thank you so much for your stellar 5-star rating of B&M Flowers! We greatly appreciate your kind words and the time you took to share your positive experience. Once again, thank you for choosing B&M Flowers. We look forward to serving you again in the future! Best regards, Rosie

Posted 8 months ago

“Always fresh and last much longer. Delivery is always on time and prices make "making someones day" a breeze.”

Helpful Report

Posted 8 months ago

Hi Rosemary, thank you so much for your wonderful 5-star rating of B&M Flowers! We greatly appreciate your kind words and support. We strive to always provide the freshest flowers that last longer, ensuring that your loved ones can enjoy their beauty for as long as possible. Our dedication to timely deliveries ensures that your surprise arrives right on time, making someone's day extra special. Moreover, our prices make the whole process effortless, allowing you to spread joy effortlessly. We are thrilled to have made your experience with us easy and delightful. Thank you once again for choosing B&M Flowers! Best regards, B&M Flowers Team

Posted 8 months ago

“Ordered B & M flowers a few times they always turn up and are just as pictured”

Helpful Report

Posted 8 months ago

Thank you so much for your fantastic 5-star review of B&M Flowers! We truly appreciate your kind words and the time you took to share your experience. We're thrilled to hear that you have ordered from us multiple times and that our flowers always arrive as pictured. Your satisfaction is our top priority and we will continue to strive for excellence in every aspect of our service. We look forward to serving you again in the future.

Posted 8 months ago

“Flowers and chocs arrived on time and ok”

Helpful Report

Posted 8 months ago

Thank you so much for taking the time to rate B&M Flowers with 4 stars! We truly appreciate your feedback and are thrilled to hear that your flowers and chocolates arrived on time and in good condition. It's our top priority to ensure that our customers receive their orders promptly and in perfect shape. We hope to serve you again soon!

Posted 8 months ago

“Pacakged well, arrived on time via royal mail. Flowere were in bud as described and all healthy. Started to open 2-3 days later and very vibrant colours.”

B&M Flowers 5 star review on 2nd June 2024

Helpful Report

Posted 8 months ago

Thank you so much, Tracey, for taking the time to give us a stellar 5-star rating! We truly appreciate your support and kind words. We are thrilled to hear that your flowers were packaged well and arrived on time through Royal Mail. It's also amazing to know that the flowers were in bud as described and arrived in a healthy condition. We're delighted to hear that they started to open up 2-3 days later, revealing vibrant and beautiful colors. Your satisfaction is our utmost priority, and we can't wait to serve you again in the future. Thank you once again for choosing B&M Flowers!

Posted 8 months ago

“My friend was delighted with her flower4s, as usual they were lovely.”

Helpful Report

Posted 8 months ago

Dear Euphemia, Thank you so much for taking the time to rate B&M Flowers with five stars! Your positive feedback means the world to us and we truly appreciate your support. Thank you again for choosing B&M Flowers. We look forward to serving you and your loved ones in the future! Best regards, Tom

Posted 8 months ago

“Easy website to use.”

Helpful Report

Posted 8 months ago

Dear Kathryn, thank you so much for giving B&M Flowers a 5-star rating! We are thrilled to hear that you had a great experience with us. Once again, we appreciate your feedback and support. Please do not hesitate to reach out if you need anything in the future. We look forward to serving you again! Best regards, Rosie

Posted 8 months ago

“Always fresh and long lasting”

Helpful Report

Posted 8 months ago

Thank you so much for taking the time to rate B&M Flowers with a fabulous 5 stars! We truly appreciate your kind feedback and are thrilled that you had such a wonderful experience with us. Once again, thank you for your glowing review and for choosing B&M Flowers. We look forward to serving you again in the future! Warm regards, Tom

Posted 8 months ago

“I sent them to my sister in law . For the passing of her husband . They were beautiful.”

B&M Flowers 5 star review on 1st June 2024

Helpful Report

Posted 8 months ago

Dear Elizabeth, thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your support and are thrilled to hear that you were pleased with your experience at B&M Flowers. We are deeply sorry to hear about the passing of your sister-in-law's husband. Our condolences go out to your family during this difficult time. We are glad that the flowers we sent were able to bring some beauty and solace to her. If there is anything else we can assist you with in the future, please don't hesitate to reach out. Thank you once again for choosing B&M Flowers. Warmest regards, Rosie

Posted 8 months ago

“Thank you. Very happy.”

Helpful Report

Posted 8 months ago

We sincerely appreciate your kind words and the 5-star rating you've granted B&M Flowers. Your feedback is truly valuable to us and motivates us to continue delivering exceptional service to all our customers. Once again, thank you for choosing B&M Flowers. We look forward to serving you again in the future. Warm regards, The B&M Flowers Team

Posted 8 months ago

“Beautiful bouquet. Delivered on time. Have used B&M flowers before and will do so again. Would definitely recommend them to anyone. Certainly value for money.”

Helpful Report

Posted 8 months ago

Dear Margaret, thank you so much for your wonderful 5-star rating of B&M Flowers! We are thrilled to hear that you loved the beautiful bouquet and that it was delivered on time. It's always a pleasure to have repeat customers like you. We appreciate your recommendation and are glad to know that you find us to be great value for money. We look forward to serving you again in the future and providing you with more stunning floral arrangements. Should you need any assistance or have any special requests, please don't hesitate to reach out to us. Thank you once again for choosing B&M Flowers! Best regards, Rosie

Posted 8 months ago

“Everyone I have sent flowers too Absolutely love them I haven’t got any pictures unfortunately they didn’t send me any great service.”

Helpful Report

Posted 8 months ago

Thank you so much for your glowing 5-star review of B&M Flowers! We truly appreciate your kind words and are thrilled to hear that everyone you have sent flowers to absolutely loves them. Your satisfaction is our top priority, and we are delighted to know that our service has left a lasting impression. Thank you again for choosing B&M Flowers. We look forward to serving you and your loved ones with more exceptional floral arrangements in the future. Warm regards, B&M Flowers Team

Posted 8 months ago

“Friend very pleased with the flowers, especially the stocks.”

Helpful Report

Posted 8 months ago

Thank you so much for your wonderful 5-star rating of B&M Flowers! We are truly grateful for your kind appreciation and support. We're delighted to hear that your friend was pleased with the flowers, especially the stocks. Your positive feedback motivates us to continue providing top-notch floral arrangements and excellent service. Once again, thank you for choosing B&M Flowers. We look forward to serving you and your loved ones in the future. Warm regards, B&M Flowers Team

Posted 8 months ago

“Easy to navigate and reasonable price. Delivery is free so that's a bonus too.”

Helpful Report

Posted 8 months ago

Dear Allanna, thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your feedback and support. We're glad to hear that you found our website easy to navigate and our prices reasonable. The fact that our delivery is free is definitely a bonus! If you ever need flowers again, please don't hesitate to reach out. We'd love to assist you with any future floral needs. Thanks again for choosing B&M Flowers! Warm regards, Rosie

Posted 8 months ago

“Have sent lots of flowers from here, people always thrilled and compliment how good the blooms look and how long they last. Beautifully packaged, defo would not know from bandm.Even my mum aka mrs bucket rates them!,”

Helpful Report

Posted 8 months ago

Dear Katie, thank you so much for your wonderful 5-star rating of B&M Flowers! We truly appreciate your kind words and are delighted to hear that you have enjoyed our blooms. It brings us immense joy to know that the recipients of our flowers have been thrilled and impressed with their quality and longevity. Our team takes great pride in creating beautifully packaged arrangements that exceed expectations. Once again, thank you for choosing B&M Flowers. We look forward to serving you again and creating more joyful moments with our blooms! Warm regards, Rosie

Posted 8 months ago

“I have used B&M Flowers on many occasions, so many to choose from that it takes a while to decide but once I have made that choice it is so easy to order. Thank you”

Helpful Report

Posted 8 months ago

Thank you so much for your wonderful 5-star rating of B&M Flowers! We are truly honored to have been your go-to florist for several occasions. Your support and loyalty mean the world to us. Thank you once again for your kind words and for choosing B&M Flowers. We look forward to serving you on many more occasions to come. Warm regards, The B&M Flowers Team

Posted 8 months ago

“Next day delivery included, beautiful flowers. Great service, thank you”

Helpful Report

Posted 8 months ago

Dear Fiona, Thank you so much for your fantastic 5-star rating of B&M Flowers! We truly appreciate your kind words and are thrilled to hear that you had a wonderful experience with us. Next day delivery included, beautiful flowers, and great service are what we strive for, and we're delighted that we met your expectations. Thank you for choosing B&M Flowers, and we hope to serve you again in the future. Warm regards, Katie

Posted 8 months ago

“Excellent service with the delivery arriving on the scheduled date.”

Helpful Report

Posted 8 months ago

Dear Khilna, Thank you so much for your wonderful 5-star rating of B&M Flowers! We truly appreciate your support and are thrilled to hear that you had an excellent experience with us. We take great pride in providing excellent service and ensuring that our deliveries arrive on the scheduled date. It is truly rewarding to know that we met your expectations. Once again, we sincerely thank you for choosing B&M Flowers and for taking the time to share your positive feedback. We look forward to serving you again in the future. Best regards, Rosie

Posted 8 months ago

B&M Flowers is rated 4.8 based on 10,290 reviews