B&M Flowers Reviews

Name: B&M Flowers
Rating: 4.79

4.8 Rating 10,305 Reviews

96 %

of reviewers recommend B&M Flowers

4.8

Based on 10,305 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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B&M Flowers 5 star review on 29th January 2025

594

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flowers we're good delivery excellent on time will use again. 👍”

Helpful Report

Posted 10 months ago

Dear Dawn, thank you so much for taking the time to rate B&M Flowers with 4 stars! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. Warm regards, Katie

Posted 10 months ago

“Great service”

Helpful Report

Posted 10 months ago

Thank you so much for taking the time to rate B&M Flowers with 4 stars, Cuppes! We truly appreciate your support and feedback. It is wonderful to hear that you had a great experience with our service. We strive to provide exceptional service and deliver beautiful flowers to our valued customers. Your satisfaction is paramount to us, and we are thrilled to have met your expectations. We look forward to serving you again in the future. Thank you for choosing B&M Flowers!

Posted 10 months ago

“Recipient loved the flowers”

Helpful Report

Posted 10 months ago

Thank you so much for taking the time to leave us a fantastic 4-star rating. We truly appreciate your support and are thrilled to hear that you had a positive experience with B&M Flowers. We value your feedback and will continue to strive for excellence in delivering beautiful and remarkable floral arrangements. If there is anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for choosing B&M Flowers! Warm regards, Rosie

Posted 10 months ago

“No issue with ordering or delivery but the bunch of flowers was smaller than the picture showed. The bunch that was received is the tulips on the right.”

Helpful Report

Posted 10 months ago

“Delivery on time an a email An picture to show the flowers had arrived”

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Posted 10 months ago

“Flowers were beautiful but you didn't put who they were off on the card my friend had to put a message on Facebook to find out who they were off so that was a little disappointing.”

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Posted 10 months ago

“My friend says the flowers were beautiful. I didn't see them. Ordering was very easy too!”

Helpful Report

Posted 10 months ago

“The flowers were delivered on time. Both recipients were very pleased by the appearance.”

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Posted 10 months ago

“Lovely flowers at great price”

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Posted 10 months ago

“Bought two large bouquets and was really happy with the flower quality as were the recipients! Only thing I would say is they weren’t overly big given I had selected large. Quick, efficient delivery.”

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Posted 10 months ago

“Arrived on time, the person who I gifted was pleasently surprised.”

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Posted 10 months ago

“Sent for Sympathy Family were very pleased Arrived when promised”

Helpful Report

Posted 11 months ago

“Flowers were lovely but you forgot to write the note so my friend did not know who they were from .”

Helpful Report

Posted 11 months ago

“My friend sent me a pic of the flowers. They looked fresh but not as plentiful as I hoped.”

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Posted 11 months ago

“Very nice, well received for an Easter gift. Nice surprise!”

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Posted 11 months ago

“My uncle was very pleased with the bouquet. I wish I could have seen a picture of it before it being delivered. Thank you.”

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Posted 11 months ago

“I ordered flowers to be delivered to two different addresses, l received a message from one to thank me, however l thought it strange that l heard nothing from the second recipient. I made some inquiries as l was worried they had gone astray. It appears there was no card with them so they had no idea who had sent them. Thought l should let you know.”

Helpful Report

Posted 11 months ago

“Flowers were very fresh and pretty but slightly disappointingly small. Next time I’ll order the upgraded size.”

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Posted 11 months ago

“ONLY LASTED 3 DAYS AFTER DELIVERY! Ordered for Mother’s Day but asked for delivery for the Froday before to make sure my Mother would be home, and that they would be delivered on time. The report came back that the flowers were lovely but only three days after delivery which was a bit disappointing for a £35 bunch of flowers. They only just lasted till Mother’s Day.”

Helpful Report

Posted 11 months ago

“Arrived on time but not that many flowers for the money imo. My friend was happy though and that's what counts”

Helpful Report

Posted 11 months ago

B&M Flowers is rated 4.8 based on 10,305 reviews