B&M Flowers Reviews

Name: B&M Flowers
Rating: 4.79

4.8 Rating 10,305 Reviews

96 %

of reviewers recommend B&M Flowers

4.8

Based on 10,305 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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B&M Flowers 5 star review on 29th January 2025

594

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought medium but looked more like small”

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Posted 4 years ago

“The flowers were nice but definitely not worth the money. I could have bought larger bunch from a supermarket for a fiver and saved myself a lot of money.”

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Posted 4 years ago

“Baseing my review on the website functionality alone. I'm sure the flowers will be Brill. OK. The picture shows x number of flowers, the description says medium, but when you look at the stem count, it's different - needs some consistency. Ordered a medium set of carnations for mum, after I ordered them, I'm shown the special offer, which includes a Teddy and the chocolates... SHOW ME BEFORE!”

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Posted 4 years ago

“Well priced but there have been a few delivery issues (delayed) and this time I was unable to add any extra's - seemed like a website blip.”

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Posted 4 years ago

“I ordered flowers before and they were beautiful this time I have ordered the same ones for a friend and tbh they don't look anything like the photo. For 25 pound im quite disappointed this time :(”

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Posted 4 years ago

“Was a bit disappointed as card I had written was not put with flowers and they had no idea who they were from. I did ask as I didn’t know if they had arrived. They loved the flowers and were grateful I phoned as they were puzzled as to who had sent them. However I did complain and it was dealt with swiftly and did receive an apology and an offer of sending a card to the participant.”

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Posted 4 years ago

“Just OK really, look better online than the actual flowers do.”

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Posted 4 years ago

“Flowers looked nice, waiting for them to come out more and then they will look even better. Very happy with speedy delivery and free delivery. Will buy again if flowers are nice in full bloom.”

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Posted 4 years ago

“I have just ordered flowers ref no bm38283 tried to put the discount no for £10.00 1610472450477 and it's not accepting discount.I Haverford using before not accepting go into chat line.Helped Bit comes up transfers wait 5mins 1st in line wait and wait then give up this has happened twice tried to get chat line for my disvount.Looking forward to reply from you.”

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Posted 4 years ago

“All I want to do buy pay and leave and not join up for anything”

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Posted 4 years ago

“Good value , too much plastic, no need for plastic butterfly , paper. Will not use again because of plastic sorry”

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Posted 4 years ago

“Very well ,thx”

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Posted 4 years ago

“Ordered this in a small. Was really happy with the flowers, they’re great, but was a bit disappointed that there were only 6 flowers. I knew I was going to get less than shown in the picture but I feel like the reasonable thing to do would be to advertise exactly what people are going to get instead of leaving them to guess. I imagine that’s the exact reason why they don’t do that though, because 6 flowers looks empty in even the smallest vase.”

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Posted 4 years ago

“The flowers are excellent and have used them over 20 times. The only problem I’ve had is that majority of times the message has not been sent with the flowers. I’m fact last time I noticed that the message appeared blank on the receipt. Emailed them straight away but have received no response. So yes the flowers are good but be prepared to follow up to tell the person who sent them.”

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Posted 4 years ago

“Flowers look good from the photos I have seen. Much better than Next whose flowers were awful, so well done. I would definitely use you again 👍”

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Posted 4 years ago

“Very nice flowers would use again”

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Posted 4 years ago

“I have used B&M flowers before without a problem. This time paid f next day delivery but they did not arrive the next day. Sent an email to customer service but they did not reply.”

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Posted 4 years ago

“The flowers were lovely but very expensive for what you got poor value”

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Posted 4 years ago

“Arrived as scheduled and Friend very happy to receive”

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Posted 4 years ago

“It would have been nice if the message I had written had arrived with the flowers. My friend wasn't sure who they were from. Thankfully she asked me, if I might have send them.”

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Posted 4 years ago

B&M Flowers is rated 4.8 based on 10,305 reviews