B&M Flowers Reviews

Name: B&M Flowers
Rating: 4.79

4.8 Rating 10,290 Reviews

96 %

of reviewers recommend B&M Flowers

4.8

Based on 10,290 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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enquiries@bmflowers.co.uk

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B&M Flowers 5 star review on 29th January 2025

594

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A good selection and reasonable price. Easy to use orderiing system”

Helpful Report

Posted 7 months ago

Dear Mrs Beer, Thank you so much for taking the time to rate B&M Flowers with a fantastic 4-star rating. We are thrilled to hear that you had a positive experience with our services. We greatly appreciate your kind words regarding our good selection and reasonable prices. At B&M Flowers, we pride ourselves on offering a wide range of beautiful flowers at accessible prices, so it's wonderful to hear that you found our selection to your liking. Moreover, we also want to express our gratitude for mentioning our easy-to-use ordering system. We've put a lot of effort into ensuring that our online platform is user-friendly and convenient for our customers, so it's rewarding to know that it has served its purpose well for you. Once again, thank you for your glowing review. We genuinely value your feedback, and we hope to have the opportunity to serve you again in the future. Kind regards, B&M Flowers

Posted 7 months ago

“Great value for money, quality blooms, no delivery charge and next day delivery”

Helpful Report

Posted 7 months ago

Thank you so much for your wonderful five-star rating of B&M Flowers! We truly appreciate your support and are thrilled to hear that you had a great experience with us. Once again, thank you for choosing B&M Flowers. We look forward to serving you again in the future and exceeding your expectations. Warm regards, B&M Flowers

Posted 7 months ago

“Fantastic flowers - fab value for money and Cameron recommend”

Helpful Report

Posted 7 months ago

Thank you so much for taking the time to rate B&M Flowers with 5 stars! We appreciate your kind words and we're thrilled to hear that you found our flowers fantastic and that they offered great value for money. Once again, thank you for choosing B&M Flowers and for your wonderful review! Warm regards, Rosie

Posted 7 months ago

“nice flowers , delivered on the day I requested”

Helpful Report

Posted 7 months ago

Thank you so much for taking the time to share your positive experience with us! We greatly appreciate your kind words and a 5-star rating for B&M Flowers. Warm regards, B&M Flowers

Posted 7 months ago

“The bouquet turned up on time and recipient was really pleased”

Helpful Report

Posted 7 months ago

Hello Christine, Thank you so much for your fantastic 5-star rating of B&M Flowers! We truly appreciate your kind words and support. The bouquet turned up on time and the recipient was delighted. We are thrilled to hear that we were able to bring joy to their day. We value your satisfaction and look forward to serving you on any future occasions. Should you need anything else, please don't hesitate to reach out to us. Warmest regards, Katie

Posted 7 months ago

“The receiver said the flowers were lovely”

Helpful Report

Posted 7 months ago

Thank you so much for taking the time to leave us a 5-star rating for B&M Flowers. We truly appreciate your kind words and are thrilled to hear that your experience with us was nothing short of excellent. We are absolutely delighted to know that the recipient of our flowers found them lovely. It brings us great joy to contribute to such special moments, and we are grateful for the opportunity to have been a part of it. Once again, thank you for choosing B&M Flowers, and we look forward to serving you in the future. Best regards, Rosie

Posted 7 months ago

“Flowers delivered on the date I picked and my friend loved them. I have used B & M Flowers on numerous occasions & give them a big thumbs up 👍”

Helpful Report

Posted 7 months ago

Dear Andrea, thank you so much for taking the time to leave a 5-star rating for B&M Flowers! We greatly appreciate your kind words and support. We are thrilled to hear that our flowers were delivered on the exact date you chose and that your friend loved them. Best regards, B&M Flowers Team

Posted 7 months ago

“As always, excellent all round - Quality and price is why I keep coming back. Thank you B&M, exquisite terrarium.”

Helpful Report

Posted 7 months ago

Thank you so much for your fantastic 5-star rating of B&M Flowers! We truly appreciate your kind words and continued support. We're delighted that you loved your exquisite terrarium, and we look forward to serving you again soon. Thank you once again for choosing B&M Flowers! Best regards, B&M Flowers Team

Posted 7 months ago

“Arrived on agreed day. Recipient said flowers were beautiful. Many thanks. Highly recommended.”

Helpful Report

Posted 7 months ago

Dear Jo-ann, thank you so much for taking the time to rate B&M Flowers with 5 stars! We greatly appreciate your kind words and recommendation. It's fantastic to hear that the flowers arrived on the agreed day and that the recipient found them beautiful. Your feedback means the world to us. Many thanks again for choosing B&M Flowers. We look forward to serving you in the future and providing you with more gorgeous arrangements. Warm regards, Katie

Posted 7 months ago

“Ordered flowers, they arrived promptly on the requested day. Slight quality issue in the fact they were smaller than expected considering I'd paid extra for large. Contacted customer service and Thomas was helpful in offering just compensation.”

Helpful Report

Posted 7 months ago

Thank you so much for taking the time to share your thoughts on your recent experience with B&M Flowers. We truly appreciate your 4-star rating and are glad to hear that your flowers arrived promptly on the requested day. We would like to apologise for any inconvenience caused by the size discrepancy. We strive to provide our customers with the highest quality products and we understand your disappointment. We're happy to hear that Thomas from our customer service team was able to assist you and offer suitable compensation. Your feedback is extremely valuable to us as we continually work to improve our services. We hope to have the opportunity to serve you again in the future and provide you with a flawless experience. Best regards, B&M Flowers Team

Posted 7 months ago

“Always a good service”

Helpful Report

Posted 7 months ago

Dear Bridget, Thank you so much for your kind words and for giving B&M Flowers a 5-star rating! We truly appreciate your support and are thrilled to hear that you had a great experience with our services. Your satisfaction is our top priority, and we will strive to continue providing you with the same level of excellence in the future. Best regards, Rosie

Posted 7 months ago

“Beautiful flowers my sister was so pleased x”

Helpful Report

Posted 7 months ago

Dear Geraldine, thank you so much for taking the time to leave us a 5-star rating for B&M Flowers. We truly appreciate your glowing review and continuous support as a loyal customer. We're delighted to hear that the flowers brought joy to your sister's day. There's no greater satisfaction for us than knowing our creations bring happiness to our customers and their loved ones. Once again, thank you for your kind words and the confidence you have placed in us. We look forward to serving you again soon! Warm regards, Tom

Posted 7 months ago

“These were for my daughter-in-law who has just been offered a new job. She loves the flowers. Thank you”

Helpful Report

Posted 7 months ago

Dear Mrs Lyttle, Thank you so much for giving B&M Flowers a 5-star rating! We truly appreciate your kind words and are thrilled to hear that your daughter-in-law loved the flowers. Congratulations to her on her new job! We are delighted that our flowers could bring joy to such a special occasion. Thank you again for your support. We look forward to serving you and your family in the future. Best regards, Rosie

Posted 7 months ago

“my mum was really pleased with the sunflower pot, thank you!”

Helpful Report

Posted 7 months ago

Thank you so much for taking the time to leave us a fantastic 5-star rating for B&M Flowers! We truly appreciate your support and feedback. We are thrilled to hear that your mum was really pleased with the sunflower pot. It brings us immense joy to know that our flowers have made a special someone's day even brighter. Your kind words mean a lot to us! Once again, thank you for choosing B&M Flowers and for your delightful review. We can't wait to serve you again in the future! Best regards, Rosie

Posted 7 months ago

“The flowers were lovely ,I'd buy again from B & M”

Helpful Report

Posted 7 months ago

Thank you so much for your glowing 5-star review of B&M Flowers! We truly appreciate your kind words and are thrilled to hear that you loved our flowers. We take great pride in selecting only the most beautiful and fresh blooms for our customers. Thank you for your support, and we look forward to serving you again in the future.

Posted 7 months ago

“Fantastic flowers at a reasonable price. I use B&M Flowers everytime I send flowers. The recipients always tell me the flowers are beautiful. I would recommend B&M Flowers everytime.”

Helpful Report

Posted 7 months ago

Dear Jenny, Thank you so much for your kind review and for awarding us with a 5-star rating! We truly appreciate your continued support and trust in B&M Flowers. We are delighted to hear that the recipients of your flowers always find them beautiful. It brings us great joy to know that our arrangements bring happiness to others. Once again, thank you for choosing B&M Flowers as your go-to flower shop. We cannot wait to assist you with all your floral needs in the future! Best regards, B&M Flowers

Posted 7 months ago

“Very happy and thank you.”

Helpful Report

Posted 7 months ago

Thank you so much for your amazing 5-star rating of B&M Flowers! We appreciate your kind words and are thrilled to hear that you are very happy with our services. We are honoured to have you as a loyal customer and genuinely appreciate your support for our business. Please do not hesitate to reach out to us if there is anything more we can assist you with. We look forward to serving you again soon. Warm regards, B&M Flowers Team

Posted 7 months ago

“Bought on line at 8.30pm. Delivered next day at 11am. Only complaint was Royal mail delivered them to address 2 doors away left them on the doorstep and took a photo even though the correct address was on the box. Luckily the neighbour found them and took them to addressee. Not a fault of B&M.”

Helpful Report

Posted 7 months ago

Dear Lynn, Thank you so much for your wonderful 5-star rating of B&M Flowers! We are thrilled to hear that you had a great experience with us. We apologise for the inconvenience caused by the delivery mishap with Royal Mail. We truly appreciate your understanding that this was not our fault, as we always ensure that the correct address is clearly labelled on our packages. However, we are relieved that your thoughtful neighbour found the flowers on their doorstep and delivered them to you. At B&M Flowers, we strive to provide excellent products and services, and your feedback motivates us to continue doing so. We are grateful for your support and hope to have the pleasure of serving you again in the future. Warmest regards, B&M Flowers

Posted 7 months ago

“Delivered earlier than expected. My mum was very pleased with them.”

Helpful Report

Posted 7 months ago

Dear Adam, Thank you so much for taking the time to leave us a glowing 5-star rating for B&M Flowers. We truly appreciate your support and the trust you have placed in our services. Moreover, we are thrilled to hear that the flowers were delivered earlier than expected and that your mum was very pleased with them. Customer satisfaction is our top priority, and we are delighted to know that we could bring such joy to your loved ones. Once again, thank you for choosing B&M Flowers. We look forward to serving you again in the future. Warm regards, Tom

Posted 7 months ago

“Amazing 👍🏼”

Helpful Report

Posted 7 months ago

Dear Ellie, Thank you so much for your amazing five-star rating of B&M Flowers! We truly appreciate your support and kind words. It means a lot to us to have loyal customers like you who continue to trust and appreciate our services. Once again, thank you for your continued patronage. We can't wait to serve you again in the future! Best regards, Rosie

Posted 7 months ago

B&M Flowers is rated 4.8 based on 10,290 reviews