B&M Flowers Reviews

Name: B&M Flowers
Rating: 4.79

4.8 Rating 10,305 Reviews

96 %

of reviewers recommend B&M Flowers

4.8

Based on 10,305 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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Email:

enquiries@bmflowers.co.uk

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B&M Flowers 5 star review on 29th January 2025

594

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flowers arrived and were lovely especially as I ordered last minute”

Helpful Report

Posted 1 year ago

Dear Gillian,Thank you so much for giving us a 4-star rating for your recent experience with B&M Flowers! We are thrilled to hear that your flowers arrived and were lovely, especially considering you placed the order last minute.

Posted 1 year ago

“The people who received said they were lovely. I didn't get notification that they had been delivered so given 4 starts.so luckily the contacted me to say thank you.”

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Posted 1 year ago

Thank you for rating B&M Flowers with 4 stars! We are thrilled to hear that the recipients of our flowers found them lovely. We apologise for the inconvenience caused by not receiving a delivery notification. However, we are glad that the recipients contacted you to express their gratitude. Your feedback is valuable to us, and we appreciate your support. If there's anything else we can assist you with, please don't hesitate to reach out.

Posted 1 year ago

“Website is really intuitive and user-friendly.”

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Posted 1 year ago

Dear Penny, thank you so much for your 4-star rating of B&M Flowers! We truly appreciate your kind feedback and are thrilled to hear about your positive experience with us. It means a lot to our team.

Posted 1 year ago

“Ordered a bouquet for Christmas same as on another site but B&M were £5 cheaper and no delivery charge so saving £10.95”

Helpful Report

Posted 1 year ago

Dear David, Thank you so much for taking the time to give B&M Flowers a 4-star rating! We truly appreciate your feedback and are thrilled to hear about your positive experience with us. Your satisfaction is our top priority, and we are committed to providing high-quality products at the best possible prices. We truly value your support and hope to serve you again in the future. B&M Flowers Team

Posted 1 year ago

“easy to use and well priced hopefully flowers will arrive on time for mums birthday”

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Posted 1 year ago

“Very easy to use, beautiful flowers”

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Posted 1 year ago

“Flowers were lovely . Delivery brilliant … however you forgot the message on the card . Recipient was unsure who sent them . Would definitely use this service again .”

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Posted 1 year ago

“Nice and helpful thank you very much 😀”

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Posted 1 year ago

“Lovely glowers but arrived 2 days early”

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Posted 1 year ago

“Flowers were exactly he same as prestige flowers are selling, but bm's medium size is the same price as prestige small size, and bm didn't charge delivery so saved over £10.”

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Posted 1 year ago

“i ordered 3 lots of flowers for friends. 2 included the message one didnt ! i complained about this as it has happened twice before but i will still order again because mu friends are always happy with them and they are good value for money.”

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Posted 1 year ago

“Great flowers. My mum absolutely loved them, only thing wrong was I paid extra for delivery on the Thursday and they came on the Tuesday on a day my mum was scheduled to be out. Fortunately she was in. This was the only thing wrong . Flowers otherwise were beautiful”

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Posted 1 year ago

“Nice Bouquet, on time, good quality & price”

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Posted 1 year ago

“Excellent value and delivered on time. However, the message requested was not included on the label.”

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Posted 1 year ago

“Thank you they are lovely”

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Posted 1 year ago

“Lovely selection, good price points and like the choice to upgrade to a bigger bouquet.”

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Posted 1 year ago

“Very easy website to navigate. Good ordering process. Flowers havent been received yet so will update review when they do but so far, so good!”

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Posted 1 year ago

“Helpful and organised. Delivered in time and recipient delighted. Have used them before and will continue to do so.”

Helpful Report

Posted 1 year ago

“They were Beautiful, could there be an option for a small fee to deliver as a bouquet by any chance. But other than that I sent 2 bouquet 💐 1 North East, 1 Kent both bouquets were as perfect as each other. Thank you B & M”