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B&M Flowers Reviews

4.8 Rating 10,290 Reviews
96 %
of reviewers recommend B&M Flowers
Company Reviews Product Reviews
115
 Metrics
4.8
Based on 10,290 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Read B&M Flowers Reviews
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Email:

enquiries@bmflowers.co.uk

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Jane Lewis
Verified Buyer
“Fab as ever.”
Helpful Report
Posted 6 months ago
Thank you so much for your kind words and for awarding B&M Flowers a perfect 5-star rating! We truly appreciate your support and taking the time to share your experience with us.
Posted 6 months ago
Louise Curran
Verified Buyer
“Very lovely flowers and easy to use website”
Helpful Report
Posted 6 months ago
Thank you so much for your kind words and for awarding B&M Flowers a perfect 5-star rating! We truly appreciate your support and taking the time to share your experience with us.
Posted 6 months ago
Anonymous
Verified Buyer
“Beautiful arrangement and good value for money”
Helpful Report
Posted 6 months ago
Thank you so much for your kind words and for awarding B&M Flowers a perfect 5-star rating! We truly appreciate your support and taking the time to share your experience with us.
Posted 6 months ago
EMILY Pritchett
Verified Buyer
“Flowers are fantastic quality. Arrive in brilliant condition. Flowers last for at least a week and a half.”
Helpful Report
Posted 6 months ago
Thank you so much for your kind words and for awarding B&M Flowers a perfect 5-star rating! We truly appreciate your support and taking the time to share your experience with us.
Posted 6 months ago
Suzanne Belmont
Verified Buyer
“beautiful flowers some open some tight bud”
Helpful Report
Posted 6 months ago
Thank you so much for your kind words and for awarding B&M Flowers a perfect 5-star rating! We truly appreciate your support and taking the time to share your experience with us.
Posted 6 months ago
Christine Pattison
Verified Buyer
“Very pleased with flowers and ease and speed of ordering and delivery.”
Helpful Report
Posted 6 months ago
Thank you so much for your kind words and for awarding B&M Flowers a perfect 5-star rating! We truly appreciate your support and taking the time to share your experience with us.
Posted 6 months ago
John Crutchley
Verified Buyer
“Great value, excellent web site. Recipient delighted. Fast and free next day delivery. 5*”
Helpful Report
Posted 6 months ago
Thank you so much for your kind words and for awarding B&M Flowers a perfect 5-star rating! We truly appreciate your support and taking the time to share your experience with us.
Posted 6 months ago
Deborah Mcdonald
Verified Buyer
“The flowers were lovely ,I will use B&M again.”
Helpful Report
Posted 6 months ago
Thank you so much for your kind words and for awarding B&M Flowers a perfect 5-star rating! We truly appreciate your support and taking the time to share your experience with us.
Posted 6 months ago
Daphne Adams
Verified Buyer
“Have used by& m flowers several times and always received good feedback and recommended to others .”
Helpful Report
Posted 6 months ago
Dear Daphne, thank you so much for your wonderful 4-star rating of B&M Flowers! We truly appreciate your support and are thrilled to hear that you have been satisfied with our service. We also wanted to extend our gratitude for recommending us to others based on the good feedback you have received. It means a lot to us. Best regards, The B&M Flowers Team
Posted 6 months ago
Anonymous
Verified Buyer
“Very good service. I'm very happy. My mum loved the flowers. Thank you B&m for making this extra special.”
Helpful Report
Posted 6 months ago
Thank you so much for your delightful 5-star rating of B&M Flowers! We cannot express how thrilled we are to hear that our service has made you and your beloved mum very happy. Your kind words truly mean the world to us. Warmest regards, B&M Flowers
Posted 6 months ago
MRS R BARNETT
Verified Buyer
“Always amazing flowers. Thank you”
Helpful Report
Posted 6 months ago
Thank you so much for awarding B&M Flowers with a fantastic 5-star rating! We are thrilled to hear that you were pleased with our services. Once again, thank you for your kind words and for being a valued patron. We look forward to serving you again soon. Warm regards, Katie
Posted 6 months ago
Caroline M OCONNELL
Verified Buyer
“Excellent customer service. Beautiful flowers delivered on time. Great value for money”
Helpful Report
Posted 6 months ago
Dear Caroline, thank you so much for your 5-star rating and your wonderful review of B&M Flowers! We truly appreciate your kind words and are thrilled to hear that you had a fantastic experience with us. Thank you once again for choosing B&M Flowers. We look forward to serving you again in the future! Best regards, Rosie
Posted 6 months ago
Aldo
Unverified Reviewer
“It was a 4th time I ordered flowers from BM. 1st 3 orders were ok, but at last one flowers arrived withered and looked quit old or out of date. It was our wedding anniversary and it wasn't nice experience.”
Helpful Report
Posted 6 months ago
Dear Aldo, thank you so much for taking the time to share your feedback with us regarding your recent experience with B&M Flowers. We greatly appreciate your honesty and value your opinion as our loyal customer. We are truly sorry that your most recent order did not meet your expectations, particularly on such a special occasion as your wedding anniversary. We understand how important it is for the flowers to be fresh and beautiful, and we apologise for any disappointment caused by the withered and outdated appearance of the blooms. Please accept our sincerest apologies for this oversight. We always strive to deliver the highest quality products and ensure customer satisfaction. Please send us some images of the bouquet to enquiries@bmflowers.co.uk with your order number and 'REVIEW' in the subject line. Best wishes, Katie
Posted 6 months ago
Anonymous
Verified Buyer
“Excellent service and quality of flowers”
Helpful Report
Posted 6 months ago
Thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your kind words and we're thrilled to hear that you were satisfied with our excellent service and quality of flowers. It's customers like you that make our job so rewarding. We hope to have the pleasure of serving you again in the future. Thank you for choosing B&M Flowers!
Posted 6 months ago
Anonymous
Verified Buyer
“Mum said flowers are beautiful and how impressed she was with the way they had been packaged”
Helpful Report
Posted 6 months ago
Thank you so much for your delightful 5-star review of B&M Flowers! We truly appreciate your support and kind words. Thanks again for choosing B&M Flowers, and we look forward to serving you with our finest floral creations in the future! Warm regards, Rosie
Posted 6 months ago
Anonymous
Verified Buyer
“My friend was delighted with the flowers and chocolates I sent her.”
Helpful Report
Posted 6 months ago
Thank you so much for your fantastic 5-star rating of B&M Flowers! We sincerely appreciate your support and loyalty as our valued customer. We are thrilled to hear that your friend was absolutely delighted with the beautiful flowers and delicious chocolates you sent her. It brings us immense joy knowing that our products brought happiness to someone special. Thank you again for choosing B&M Flowers for your gifting needs. We are committed to providing the best floral arrangements and gift options to our wonderful customers like you. We look forward to serving you again in the future!
Posted 6 months ago
Anonymous
Verified Buyer
“Amazing quick service my flowers where delivered next day and they were fresh in a box”
Helpful Report
Posted 6 months ago
Thank you so much for taking the time to give us a 5-star rating! We truly appreciate your support and are delighted to hear that you had an amazing experience with our quick service. It is our utmost priority to ensure that our customers receive fresh, beautiful flowers on time. Your kind words about the freshness of the flowers, delivered right to your doorstep, make us incredibly happy! We value your feedback and look forward to serving you again in the future. Best regards, B&M Flowers team
Posted 6 months ago
Miss Nicola Conway
Verified Buyer
“Beautiful as always thank you”
Helpful Report
Posted 6 months ago
Dear Miss Conway, Thank you so much for your delightful 4-star rating of B&M Flowers! We are truly grateful for your continuous support and loyalty. Once again, we express our heartfelt gratitude for your kind words and for being such a loyal customer. It is a pleasure serving you, and we look forward to offering you more stunning floral creations in the future. Warm regards, B&M Flowers
Posted 6 months ago
Elizabeth Stokes
Verified Buyer
“Everything was easy to do, kept well informed. Friend was made up with flowers & chocolate”
Helpful Report
Posted 6 months ago
Dear Elizabeth, thank you so much for your wonderful 5-star rating and kind review of B&M Flowers! We are thrilled to hear that everything was easy to do and that you were well-informed throughout the process. Thank you once again for choosing B&M Flowers and for taking the time to share your experience. We are grateful for your support and look forward to serving you and your loved ones in the future. Warmest regards, Rosie
Posted 6 months ago
Neal O\'Hara
Verified Buyer
“Used before and will defo use again good service and great flowers”
Helpful Report
Posted 6 months ago
Dear Neal, thank you so much for taking the time to rate B&M Flowers with four stars! We truly appreciate your kind words and are thrilled to hear that you had a positive experience with our service. It means a lot to us that you have used our services before and that you plan on using them again in the future. We are delighted that you found our service to be satisfactory and our flowers to be great. Thank you once again for your support and for choosing B&M Flowers. We look forward to serving you again in the future! Best regards, Rosie
Posted 6 months ago
B&M Flowers is rated 4.8 based on 10,290 reviews
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