B&M Flowers Reviews

Name: B&M Flowers
Rating: 4.79

4.8 Rating 10,291 Reviews

96 %

of reviewers recommend B&M Flowers

4.8

Based on 10,291 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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enquiries@bmflowers.co.uk

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B&M Flowers 5 star review on 29th January 2025

594

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My friend was overjoyed at the flowers and said they were beautiful. I’m thrilled at her delight and will definitely use B&M Flowers again.”

B&M Flowers 5 star review on 7th January 2024

Helpful Report

Posted 1 year ago

Dear Catherine, Thank you so much for giving B&M Flowers a 5-star rating! We are thrilled to hear that your friend was overjoyed with the flowers and found them beautiful. It warms our hearts to know that we could bring delight to her day.

Posted 1 year ago

“She loved them!”

Helpful Report

Posted 1 year ago

Dear Mr Darn, Thank you so much for taking the time to leave us a stellar 5-star rating for B&M Flowers. We are absolutely thrilled that you were pleased with our service and products.

Posted 1 year ago

“Website is really intuitive and user-friendly.”

Helpful Report

Posted 1 year ago

Dear Penny, thank you so much for your 4-star rating of B&M Flowers! We truly appreciate your kind feedback and are thrilled to hear about your positive experience with us. It means a lot to our team.

Posted 1 year ago

“Flowers were ordered on 17/12 for delivery on 30/12. They have still not been delivered!!!”

Helpful Report

Posted 1 year ago

Dear Denise, thank you so much for taking the time to provide us with your feedback regarding your recent experience with B&M Flowers. We greatly appreciate your openness in sharing your concerns. First and foremost, we would like to extend our sincerest apologies for the inconvenience you have faced. We understand how frustrating it must be that the flowers you ordered were not delivered as requested. This is certainly not the level of service we strive to provide and we deeply regret any disappointment or frustration this may have caused. I have located your order and can see that this has since been resolved. Warm regards, Rosie

Posted 1 year ago

“Ordered a bouquet for Christmas same as on another site but B&M were £5 cheaper and no delivery charge so saving £10.95”

Helpful Report

Posted 1 year ago

Dear David, Thank you so much for taking the time to give B&M Flowers a 4-star rating! We truly appreciate your feedback and are thrilled to hear about your positive experience with us. Your satisfaction is our top priority, and we are committed to providing high-quality products at the best possible prices. We truly value your support and hope to serve you again in the future. B&M Flowers Team

Posted 1 year ago

“Delivered on time and beautiful flowers. Pleased with B&M”

Helpful Report

Posted 1 year ago

Dear Linda, Thank you so much for your 5-star rating of B&M Flowers! We truly appreciate your kind words and are thrilled to hear that you found our service excellent. We're delighted that your order was delivered on time and that you were pleased with the beautiful flowers you received.

Posted 1 year ago

“Pretty flowers delivered promptly”

Helpful Report

Posted 1 year ago

Dear Mrs Stone, Thank you so much for taking the time to rate us with five stars! We truly appreciate your feedback and kind words about B&M Flowers. It is our utmost pleasure to deliver pretty flowers promptly to our valued customers like yourself. Your satisfaction is always our top priority, and we are thrilled to hear that we were able to meet your expectations.

Posted 1 year ago

“Exceptional value . All flowers posted were immaculate boxed and so fresh .Would definitely order agaiin.”

Helpful Report

Posted 1 year ago

Thank you so much for your remarkable 5-star rating of B&M Flowers! We greatly appreciate your kind feedback and are thrilled to hear that you were satisfied with our services. Your words truly warm our hearts.

Posted 1 year ago

“Arrived on time friend really happy with flowers. Will defo use again”

Helpful Report

Posted 1 year ago

Dear Diane,Thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your feedback and are thrilled to hear that you are happy with your experience at B&M Flowers.

Posted 1 year ago

“Arrived fresh was pleased with them I sent to a friend, just thought an email to say they had been sent out would have been nice 😀”

Helpful Report

Posted 1 year ago

Thank you so much for your glowing 5-star rating of B&M Flowers! We greatly appreciate your feedback and are glad to hear that you were pleased with the fresh flowers you sent to your friend. We understand your suggestion about sending an email notification when the flowers are dispatched, and we appreciate your input. We strive to improve our services continually, and your feedback helps us to do so. We will definitely take this into consideration to enhance our customer experience.

Posted 1 year ago

“The flowers arrived on time. They were lovely - just as expected. Thank you”

Helpful Report

Posted 1 year ago

Dear Christine, Thank you so much for giving B&M Flowers a fabulous 5-star rating! We are incredibly grateful for your kind feedback. We are thrilled to hear that the flowers arrived on time and were just as lovely as you expected. It brings us great joy to know that our efforts and attention to detail make our customers happy. Once again, thank you for choosing B&M Flowers. We truly appreciate your support and hope to serve you again in the future.

Posted 1 year ago

“Such an easy process to order flowers! No hassle, user friendly 😊”

Helpful Report

Posted 1 year ago

Thank you so much, Kreed, for your fantastic 5-star rating of B&M Flowers! We truly appreciate your kind feedback. We're thrilled to hear that you found our flower ordering process to be an easy and hassle-free experience. Our team strives to provide a user-friendly platform, ensuring a smooth and enjoyable shopping journey for our valued customers like yourself. Your satisfaction means the world to us, and we look forward to serving you again in the future!

Posted 1 year ago

“fantastic service, price is very competitive and flowers stunning . I will definitely use this delivery service again.”

Helpful Report

Posted 1 year ago

Dear Lorraine, Thank you so much for taking the time to leave a 5-star rating for B&M Flowers! We really appreciate your kind words and feedback. We're thrilled to hear that you had a fantastic experience with our service, and that you found our price competitive and the flowers stunning.

Posted 1 year ago

“On-time delivery without so much as a fuss. The thing that can be improved is that the flowers should have been wrapped in plastic or come in a mini vase rather than a wooden box. That was rather silly.”

Helpful Report

Posted 1 year ago

Thank you so much for your kind words and for giving B&M Flowers a 5-star rating! We truly appreciate your support and feedback. We're glad to hear that our on-time delivery met your expectations and was hassle-free. We apologize for the inconvenience caused by the wooden box packaging. We appreciate your suggestion and will certainly take it into consideration for future improvements to ensure a more convenient and practical experience for our customers. Once again, thank you for choosing B&M Flowers. We look forward to serving you again in the future and providing you with an even better experience.

Posted 1 year ago

“My relative was chuffed to bits with her flowers and said that they are beautiful. Will definitely be using B&M again 🥰”

Helpful Report

Posted 1 year ago

Dear Judith,Thank you so much for taking the time to give us a fantastic 5-star rating for B&M Flowers. We truly appreciate it!

Posted 1 year ago

“Recipient was delighted with quality of flowers .Would definitely send flowers from B& M again .”

Helpful Report

Posted 1 year ago

Thank you so much for giving us a glowing 5-star rating for B&M Flowers! We truly appreciate your support and trust in our services. We are thrilled to hear that the recipient was delighted with the quality of our flowers. Ensuring customer satisfaction is our top priority, and we're glad to have successfully achieved that for you. Your kind words are truly encouraging, and we would love to have the opportunity to serve you again in the future. Rest assured that we will continue to strive for excellence in providing top-notch floral arrangements and exceptional customer service. Thank you once again for your amazing review! Best regards, Rosie B&M Flowers

Posted 1 year ago

“Send flowers each year as an xmas gift to a relative & feedback from them has been very positive😊 even said best i have ever sent them. Lovely protective wrapping, flowers were in a lovely condition & still going strong a week later.”

B&M Flowers 5 star review on 31st December 2023

Helpful Report

Posted 1 year ago

Thank you so much for your amazing 5-star rating of B&M Flowers! We truly appreciate your kind words and support. We are thrilled to hear that you have been sending flowers as an annual Christmas gift to a relative, and the feedback from them has been incredibly positive. We take great pride in the protective wrapping we provide for our flowers, ensuring that they arrive in exquisite condition. It is delightful to hear that the flowers were still looking stunning and going strong even a week later. Once again, thank you for sharing your positive experience. If there is anything else we can assist you with, please don't hesitate to reach out. Warm regards, B&M Flowers

Posted 1 year ago

“Although the flowers were late , my neice was really happy with them .She sent me a photo of them &I'm pleased at what I saw.”

Helpful Report

Posted 1 year ago

“easy to use and well priced hopefully flowers will arrive on time for mums birthday”

Helpful Report

Posted 1 year ago

“Very easy to use, beautiful flowers”

Helpful Report

Posted 1 year ago

B&M Flowers is rated 4.8 based on 10,291 reviews