B&M Flowers Reviews

Name: B&M Flowers
Rating: 4.79

4.8 Rating 10,290 Reviews

96 %

of reviewers recommend B&M Flowers

4.8

Based on 10,290 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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enquiries@bmflowers.co.uk

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B&M Flowers 5 star review on 29th January 2025

594

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with flowers on time and great price”

Helpful Report

Posted 6 months ago

Hello Sheryle, Thank you so much for your kind words! We're thrilled to hear that you were pleased with the flowers and that they arrived on time. We always strive to provide great value, so it's wonderful to know you appreciated the price as well. We look forward to serving you again in the future!

Posted 5 months ago

“They were ordered for a friend. Thought they were lovely. She cried.”

Helpful Report

Posted 6 months ago

Thank you so much for taking the time to rate us with five stars! We greatly appreciate your kind words and feedback about our flowers at B&M Flowers. We are happy to hear that you found them lovely. Once again, thank you for choosing B&M Flowers, and we look forward to serving you and your loved ones in the future. Best regards, Rosie

Posted 6 months ago

“Beautiful flowers, very good quality blooms that arrive in bud, and last well. Very well packaged, and delivered with care. Thank you.”

Helpful Report

Posted 6 months ago

Dear Carole, Thank you so much for giving B&M Flowers a 5-star rating! We are thrilled to hear that you loved our beautiful flowers and appreciate the very good quality blooms that arrive in bud and last well. We take great care in packaging and delivering our products, so we are delighted that you find it very well done. We also want to express our gratitude for your loyalty as our customer. It means the world to us to have your continued support. Thank you again for your kind words and for choosing B&M Flowers! Warm regards, Rosie

Posted 6 months ago

“Easy to order, delivery quick and most important, flowers beautiful.”

Helpful Report

Posted 6 months ago

Hello Diana, Thank you for your great feedback! We’re delighted to hear that the ordering process was easy, the delivery was quick, and the flowers were beautiful. Your satisfaction is our top priority. If you need anything else, just let us know!

Posted 6 months ago

“Glorious was the bouquet of choice and Glorious the flowers were on arrival! Quality and quantity was excellent value. Delivered next day as promised. Thank you.”

Helpful Report

Posted 6 months ago

Thank you for your wonderful review! We’re thrilled to hear that the “Glorious” bouquet lived up to its name and that you were pleased with the quality, quantity, and timely delivery. Your satisfaction is our priority, and we appreciate your kind words. If you need anything else, we’re here to help!

Posted 6 months ago

“Easy to order on the website. I was able to track the order. Delivery was on time & the flowers were beautiful”

B&M Flowers 5 star review on 20th August 2024

Helpful Report

Posted 6 months ago

Hello Angela, Thank you for your positive review! We’re glad to hear that the ordering process was easy, the tracking was helpful, and the delivery was on time. It’s wonderful to know that the flowers were beautiful. If you need any further assistance, we’re here to help!

Posted 6 months ago

“Beautiful flowers, delivered the next day! EXCELLENT service.”

Helpful Report

Posted 6 months ago

Thank you so much for your kind words! We're thrilled to hear that you loved the flowers and appreciated the next-day delivery. Your satisfaction is our priority, and we’re glad we could provide excellent service. If you need anything else, please don’t hesitate to reach out!

Posted 6 months ago

“Brilliant as always . Quick service. Flowers in perfect condition. Thank you .”

Helpful Report

Posted 6 months ago

Hello Susan, Thank you for the fantastic feedback! We’re thrilled to hear that our quick service and the quality of the flowers continue to meet your expectations. Your support means a lot to us. If there’s anything else you need, we’re always here to help!

Posted 6 months ago

“Absolutely amazing service as always - you are my flower fairies! Easy to order, great communication and fresh beautiful flowers delivered the next day at no extra charge. Thank you for helping me put a smile on my mum's face - she loved them!”

Helpful Report

Posted 6 months ago

Hello Carrie, Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve had an amazing experience with our service and that your mum loved the flowers. It’s our pleasure to bring a smile to her face. We appreciate your kind words and look forward to serving you again in the future! Best regards, Tom

Posted 6 months ago

“I cannot fault B&M flowers in anyway, each and every order had been exactly how I wished them to be. Flowers were lovely, delivery was spot on and a query I had pre delivery was promptly dealt with totally to my satisfaction. I will always use B&M flowers as they can’t be beaten in my opinion”

Helpful Report

Posted 6 months ago

Hello Patricia, Thank you so much for your fantastic feedback! We’re delighted to hear that every order has met your expectations and that our service has been consistently satisfying. Your kind words about our flowers, delivery, and customer service mean a lot to us. We’re honoured to be your go-to choice and look forward to continuing to serve you in the future! Best wishes, Rosie

Posted 6 months ago

“Great experience- bought a rose as a birthday gift which was delivered on time in lovely condition. Wouldn’t hesitate to use them again. Thank you”

Helpful Report

Posted 6 months ago

Hello, Thank you for your wonderful feedback! We’re thrilled to hear that the rose was delivered on time and in great condition. It’s fantastic to know that you had a great experience and would consider using us again. We appreciate your support and look forward to serving you in the future! Best regards, Rosie

Posted 6 months ago

“Recipient was really please with quality of flowers”

Helpful Report

Posted 6 months ago

Hello Catherine, Thank you for your feedback! We’re delighted to hear that the recipient was pleased with the quality of the flowers. Your satisfaction is important to us, and we appreciate you taking the time to share your experience. If you need any further assistance or have more orders in the future, we’re here to help! Best regards, B&M Flowers

Posted 6 months ago

“Brought a bouquet for my step-sister after having an operation. She really loved them. I shall definatly be using B & M flowers again.”

Helpful Report

Posted 6 months ago

Hi Marie, Thank you for your kind feedback! We’re so glad to hear that your step-sister loved the bouquet and that it brought her some cheer after her operation. We appreciate your trust in us and look forward to serving you again in the future! Best regards, B&M Flowers

Posted 6 months ago

“I was advised the flowers came beautifully packed..& lilies still in bud..(sent as gift)..happy customer.”

B&M Flowers 5 star review on 19th August 2024

Helpful Report

Posted 6 months ago

Hello Jill, Thank you for your feedback! We’re delighted to hear that the flowers arrived beautifully packed and that the lilies were still in bud. It’s great to know the gift was well-received and that you’re a happy customer. If you need anything else or have future floral needs, we’re here to help! Best regards, Rosie

Posted 6 months ago

“From ordering to delivery this process was very easy.”

Helpful Report

Posted 6 months ago

Hi Alistair, Thank you for your feedback! We’re glad to hear that you found the ordering and delivery process easy. Your satisfaction is important to us, and we appreciate you taking the time to share your experience. If you need any further assistance or have future orders, we’re here to help! Best regards, Tom

Posted 6 months ago

“Delivered to a relative for a special birthday...arrived on the day requested in good condition.”

Helpful Report

Posted 6 months ago

Hi David, Thank you for your feedback! We’re pleased to hear that the flowers arrived on the requested day and in good condition for your relative’s special birthday. It’s great to know we could help make the occasion memorable. If you need anything else or have future orders, we’re here to assist! Best wishes, Rosie

Posted 6 months ago

“Excellent service. Quality flowers and very reasonable.”

Helpful Report

Posted 6 months ago

Hello Clare, Thank you for your excellent feedback! We’re thrilled to hear that you’re satisfied with our service, the quality of the flowers, and their value. Your appreciation means a lot to us. If you need anything else or have more orders in the future, we’re here to help! Best regards, Rosie

Posted 6 months ago

“my aunt was delighted with the flowers i choose would recommend”

Helpful Report

Posted 6 months ago

Thank you for your feedback! We’re delighted to hear that your aunt was thrilled with the flowers you chose. We appreciate your recommendation and look forward to assisting you again in the future! Best regards, Rosie

Posted 6 months ago

“They are always fresh and nicely presented”

Helpful Report

Posted 6 months ago

Hello Shirley, Thank you for your feedback! We’re thrilled to hear that you consistently find our flowers fresh and nicely presented. Your satisfaction is our priority, and we appreciate your continued support. If you need anything else, we’re here to help! Best regards, Tom

Posted 6 months ago

“Great service and on time delivery”

Helpful Report

Posted 6 months ago

Thank you for your feedback! We’re pleased to hear that you experienced great service and timely delivery. Your satisfaction is important to us, and we appreciate your kind words. If you need any further assistance, we’re here to help! Best regards, Tom

Posted 6 months ago

B&M Flowers is rated 4.8 based on 10,290 reviews