B&M Flowers Reviews

Name: B&M Flowers
Rating: 4.79

4.8 Rating 10,290 Reviews

96 %

of reviewers recommend B&M Flowers

4.8

Based on 10,290 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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Email:

enquiries@bmflowers.co.uk

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B&M Flowers 5 star review on 29th January 2025

594

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered these for my Mother's Birthday, I have ordered flowers from B & N before and have been impressed with the service and the beautiful flowers. You are spoilt for choice as there are so many to choose from. It has taken me an hour to choose the right ones. I hope these are as beautiful as the others I ordered. I cannot comment on them yet as My mum will receive them next week.”

Helpful Report

Posted 5 months ago

Thank you for your detailed feedback! We’re delighted to hear that you’ve been impressed with our service and the selection of flowers in the past. We’re confident that the flowers you’ve chosen for your mother will be just as beautiful as the others you’ve ordered. We hope they bring a special touch to her birthday. If you have any concerns or need assistance once they’ve been received, please let us know. Thanks again for your continued support!

Posted 5 months ago

“Very good service and anonymous if you need it to be. Good price”

Helpful Report

Posted 5 months ago

Thank you for your feedback! I’m pleased to hear you were happy with our service and pricing. We’re glad we could provide you with the option for anonymity as well. If you need anything else, don’t hesitate to reach out!

Posted 5 months ago

“I found the site easy to use .”

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Posted 5 months ago

Thank you for your feedback! I’m glad to hear you found our site easy to use. If you have any other comments or need assistance, feel free to reach out. We look forward to serving you again!

Posted 5 months ago

“So easy to do. And good price for a good quality”

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Posted 5 months ago

Hello Emily, Thank you for your feedback! I’m glad to hear you found the process easy and that you’re happy with the quality and pricing. We appreciate your support and look forward to serving you again!

Posted 5 months ago

“I've been using your service for a few years now and the flowers are always absolutely beautiful. The people I send them too say they come in a high quality box, the flowers are vibrantand last for ages. I have ordered some gifts too and the chocolates and cakes always go down a storm. 100% recommend.”

Helpful Report

Posted 5 months ago

Thank you so much for your kind words and for being a loyal customer! I’m thrilled to hear that you and your recipients have consistently enjoyed our flowers, gifts, and treats. Your recommendation means a lot to us. We look forward to continuing to provide you with beautiful arrangements and gifts in the future!

Posted 5 months ago

“It’s easy to do not that expensive but the flowers could have a bit more variety”

Helpful Report

Posted 5 months ago

Hello Linus, Thank you for your feedback! We're glad to hear you found the process easy and the pricing reasonable. We appreciate your suggestion about adding more variety to our flower selection and will certainly take it into consideration as we continue to improve our offerings. Your input is invaluable, and we hope to have the chance to exceed your expectations next time!

Posted 5 months ago

“Excellent service and delivered on time. Recipient was over joyed at the beautiful flowers. Thank you very much will definitely use you again.”

Helpful Report

Posted 5 months ago

Thank you so much for your wonderful review! We're delighted to hear that the recipient was overjoyed with the flowers and that our service met your expectations. It’s always our goal to make special moments even better. We look forward to serving you again in the future!

Posted 5 months ago

“Great experience, well priced and delivered the next day through Royal Mail.”

Helpful Report

Posted 5 months ago

Hello, Thank you for your positive feedback! We're thrilled to hear you had a great experience and that our pricing and next-day delivery through Royal Mail met your expectations. We appreciate your support and look forward to helping you again in the future!

Posted 5 months ago

“Got for my friends birthday she said they where lovely”

Helpful Report

Posted 5 months ago

Hello Michelle, Thank you for sharing! We’re so happy to hear that your friend loved the flowers for her birthday. It’s always wonderful to be part of such special celebrations. If you need anything else in the future, we’re here to help!

Posted 5 months ago

“Always excellent”

Helpful Report

Posted 5 months ago

Hello Valerie, Thank you so much for your continued support! We're thrilled to hear that you always have an excellent experience with us. We look forward to serving you again soon!

Posted 5 months ago

“Very satisfied with beautiful flowers, delivered on time.”

Helpful Report

Posted 5 months ago

Thank you for your kind words! We're delighted to hear that you were satisfied with the beautiful flowers and that they arrived on time. Your satisfaction means a lot to us, and we look forward to serving you again in the future!

Posted 5 months ago

“Whenever I've used B&M the recipient tells me the flowers are lovely!”

Helpful Report

Posted 5 months ago

Hello Leigh, Thank you for your great feedback! We're thrilled to hear that the flowers have consistently impressed your recipients. It’s always our goal to bring joy with our blooms. We look forward to helping you spread more flower-filled happiness in the future!

Posted 5 months ago

“I've used B&M flowers for some years now. Always been good quality and delivery.”

Helpful Report

Posted 5 months ago

Hello Mark, Thank you for your continued trust in B&M Flowers! We're delighted to hear that you've consistently experienced good quality and reliable delivery over the years. Your loyalty means a lot to us, and we look forward to continuing to serve you with excellent flowers and service!

Posted 5 months ago

“Always excellent flowers, will definitely use again 😊”

Helpful Report

Posted 5 months ago

Hi Debra, Thank you so much for your positive feedback! We're thrilled to hear you always find our flowers excellent. We look forward to serving you again soon and continuing to meet your flower needs!

Posted 5 months ago

“Excellent thank you”

Helpful Report

Posted 5 months ago

Thank you for your review! We’re glad to hear you had an excellent experience. If you need anything else, we’re here to help!

Posted 5 months ago

“Beautiful flowers at a very competitive price. Delivery next day offered and delivery made on time. VERY impressed and I will be using B & M again.”

B&M Flowers 5 star review on 24th August 2024

Helpful Report

Posted 5 months ago

Hello Jenny, Thank you for the fantastic review! We're thrilled to hear you were impressed with the flowers, pricing, and timely delivery. It’s great to know we’ll be your go-to choice in the future. We look forward to serving you again soon!

Posted 5 months ago

“Very nice. Very nice, good service.”

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Posted 6 months ago

Hello Catherine, Thank you for your feedback! We’re glad to hear you had a positive experience with our service. We appreciate your support and look forward to serving you again!

Posted 5 months ago

“I tell everyone about Band M flowers. Many people are unaware you do flowers. I have used you before. Your flowers always arrive when you say, and are very well received. Your communication is excellent. I will definitely use you again”

Helpful Report

Posted 6 months ago

Hello Chrys, Thank you so much for spreading the word about B&M Flowers! We’re thrilled to hear that our flowers consistently arrive on time and are well-received. Your kind words about our communication mean a lot to us. We’re grateful for your continued support and look forward to serving you again soon!

Posted 5 months ago

“Excellent flowers once again and delivered on time.”

Helpful Report

Posted 6 months ago

Hello Mary, Thank you for the great feedback! We’re delighted to hear that you were pleased with the flowers and that they arrived on time. We look forward to providing you with excellent service again in the future!

Posted 5 months ago

“Lovely flowers and excellent service”

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Posted 6 months ago

Hello Amanda, Thank you for your kind words! We’re thrilled to hear you enjoyed the flowers and service. We appreciate your support and look forward to serving you again soon!

Posted 5 months ago

B&M Flowers is rated 4.8 based on 10,290 reviews